Lexus of Bridgewater

Superb experience; Not like most car dealerships! I recently purchased a vehicle from the Lexus of Bridgewater dealership and could not be more pleased. The deal was negotiated over the phone and ever I recently purchased a vehicle from the Lexus of Bridgewater dealership and could not be more pleased. The deal was negotiated over the phone and everything was as described when I arrived. This include the fair price, lack of hidden fees, and condition of the vehicle. Edward Ruggirello in particular went above and beyond. It only took about 30 minutes from my arrival to have things paid and have me out the door. I will be looking here the next time we need a car! More

"Top Notch Customer Service - Eddie R. is the BEST" I recently purchased my first RX350 and can't say enough about the overall experience. It was a 4 hour drive to the dealership, BUT well worth it. Edd I recently purchased my first RX350 and can't say enough about the overall experience. It was a 4 hour drive to the dealership, BUT well worth it. Eddie R. is a true professional who clearly understands customer service. He was SO knowledgeable, honest, and friendly. It's been over 10yrs since my last car purchase and I was dreading the experience. Eddie greeted my husband and I immediately upon arrival and instantly put me at ease. We experienced an unexpected delay, and Eddie was very efficient and informative through the process. I walked out a very proud owner. To our surprise, Eddie had attached a BIG red bow on top, so I could take a picture with my new vehicle. That was the icing on the cake. He follows up periodically to ensure our satisfaction. WOW, Eddie R. ROCKS!!! Thank You for an awesome experience. Needless to say, for a future purchase I would travel the distance again IF Eddie R. is there. More

Home run purchase, sales made the difference From the first email to driving away in my GS350, Eddie R. went out of his way to make it fun and easy to buy a phenomenal car. I have worked in sales From the first email to driving away in my GS350, Eddie R. went out of his way to make it fun and easy to buy a phenomenal car. I have worked in sales and sales management for over 20 years, so I appreciate when I meet someone who knows his job and understands the customer. Eddie R. gets it. I got to test drive 2 cars, which solidified my decision, he was precisely on time, which I appreciate, answered a couple dozen emails before I nailed down the purchase, and enabled a no-haggle purchase which is the best experience in car buying I have ever had. It doesn't hurt that it is the best vehicle I have ever driven, either! The whole staff was friendly and efficient, and didn't try to sell a bunch of stuff like other dealers typically do. Scott Giarraffa was a friendly, down to earth awesome guy and made good on his promise to make the paperwork last 5 minutes. All in all, it was a 6 out of 5 rating experience for me. More

Premier Buying Experience Brand New to the area, I decided to check out a Certified 2013 Lexus GS350. From the initial contact, Eddie Ruggirello (sales), really went out of his Brand New to the area, I decided to check out a Certified 2013 Lexus GS350. From the initial contact, Eddie Ruggirello (sales), really went out of his way to make sure the entire process from the test drive to the final purchase went very smoothly, professionally, and making sure I was satisfied with my purchase. Eddie really went out of his way to make sure that I was happy with my purchase and was always available to answer any questions or address any concerns I had. He worked me and my family more as a partner in the transaction and less as a salesman, which I truly appreciated and I will always refer family and friends looking to buy a car to Lexus of Bridgewater to see Eddie R! -Bilal S. More

lexus dealer best car buying experience. ever. this is after buying cars for 60 years! after many visits to address various issues we settled here and were extrem best car buying experience. ever. this is after buying cars for 60 years! after many visits to address various issues we settled here and were extremely pleased. you will not be disappointed More

Best car buying experience I ever had. My 2004 Lexus was bought at this location although it was under another dealership. I have also had that car serviced at the same location all these My 2004 Lexus was bought at this location although it was under another dealership. I have also had that car serviced at the same location all these years and have been extremely satisfied with the service. Now it was time for a new car and I faced what was to come with dread. That was until I met Eddie R. What a delight. He was so kind and professional and explained everything as we went along. He is certainly an asset to Bridgewater Lexus and represents your dealership as it should be represented. I also thought it was a nice touch that I got the big red bow on top of the car as my new present. I hope this will be his permanent home away from home. EvelynGC More

Best Car Buying Experience Peter Palma (sales) was a pleasure to work with as he was friendly, knowledgeable and well-spoken. He won my business based on him being pro-active an Peter Palma (sales) was a pleasure to work with as he was friendly, knowledgeable and well-spoken. He won my business based on him being pro-active and understanding as I had previously worked with another Lexus dealership for the past 6 years. I valued Peter's insights and thoughts about the car buying decision. Will highly recommend Peter to others. Scott Giarraffa (finance) was also a pleasure as he to was pro-active and flexible. He found me great rates to finance my two cars. Between Peter and Scott, I felt that they understood what I needed and the lack of time that I had to get the purchases done. They worked within my schedule and made the car buying experience extremely easy. I left feeling great about the entire experience from beginning to end. More

Great dealership with excellent service I was looking to purchase a 2015 Lexus RX350 AWD and had looked at multiple email bids. I had contacted Eddie for pricing via email and he had given a I was looking to purchase a 2015 Lexus RX350 AWD and had looked at multiple email bids. I had contacted Eddie for pricing via email and he had given a great price. He was courteous in following up and "no pressure" tactics were used. I felt comfortable in making an informed decision on the car. He not only matched prices on an competitor bid but gave even a much lower price. Between the price and service, I was definitely going to buy the car at Lexus Bridgewater. The purchasing process (1.5 hours)was smooth after the pricing had all been worked out earlier in the week (within 30 mins). Overall, in 2 hours I could walk away with a car with no haggling. Eddie is very personable and understand my value for time and money. After the purchase, he patiently went over each feature of the car. I felt like he was an old friend by the end of the purchase. I will definitely be recommending Eddie and Lexus Bridgewater to my family and friends. Thank you again for a great experience. More

A+ Professionalism and Service Eddie Ruggierello made my first Lexus transaction so easy and fun, it was like a dream. This whole experience began as a nightmare at Ray Catena of L Eddie Ruggierello made my first Lexus transaction so easy and fun, it was like a dream. This whole experience began as a nightmare at Ray Catena of Lexus (Monmouth County), where I got a crappy deal and the typical run around. I decided to look into Lexus of Bridgewater. Eddie picked up the phone, I told him what I was looking for. Within 10 minutes he called me back with the numbers. AWESOME AWESOME AWESOME DEAL. I passed 3 lexus dealers in my area just to get to Bridgewater. The extra travel time (not bad) was well worth it. Eddie and his team treated me like I was someone special and made my experience memorable. I absolutely love my NX200t and will definitely return to do more business. More

Top notch dealership and staff. It was a pleasure to deal with Wayne De Groff as his knowledge and cordiality was above board. He made the entire experience stressless and a worthwh It was a pleasure to deal with Wayne De Groff as his knowledge and cordiality was above board. He made the entire experience stressless and a worthwhile experience. Also, hats off to Adam Brenner for his upfront dealing and again another individual who has a sense of humor. The day after we took delivery we stopped in to figure out how we totally fouled up using the navigation system, Ed Carlock was extremely helpful in bailing us out as Wayne had the day off. More