
Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,198 reviews
Excellent!!! Please before you go anywhere else for a Lexus, go to Lexus of Bridgewater first. I can't tell you how many other Lexus dealerships I visited before c Please before you go anywhere else for a Lexus, go to Lexus of Bridgewater first. I can't tell you how many other Lexus dealerships I visited before coming here. I could have saved a lot of time and aggravation if I just came to Lexus of Bridgewater first. From the moment you walk in to the time you leave you will be treated with respect and kindness. I had the fortunate advantage of dealing with Christa Cottrell and Eddie Ruggirello who both work in the Internet Sales Department. Both were extremely professional and helpful. I contacted Christa first by email and she was very open and honest with me. I believe most people know how stressful it is buying or leasing a car but Christa made the process extremely comfortable and enjoyable. Once we came to agreement I went to the dealership and met both Christa and Eddie in person. They couldn't thank me and my wife enough for coming in even though we were a hour late for our appointment. We got to the dealership at 7:30pm and they close at 8:00pm. Eddie went over every question we had in detail and wouldn't let us leave until we understood everything. After all the paperwork was signed and completed it was 9:00pm. Both Christa and Eddie stayed with me and my wife for another hour and went over the car with us. They would have stayed with us for another 2 hours if we asked them to. We didn't leave until 10:20pm! Again, I can't say enough about Christa and Eddie and their professionalism and kindness. Also, I would like to mention Scott Giarraffa, the financial services manager. Scott was fantastic to work with as well. He went over line by line every page we had to sign and answered all our questions without any hesitation. What was promised by Christa in her emails and phone calls was word for word and penny for penny what was on the contract. If you want to be treated with respect, honesty, and kindness then look no further. Christa, Eddie, and Scott are wonderful to work with. Again, please before you go anywhere else for a Lexus vehicle, call or email Christa or Eddie first. You won't regret it. More
First-Class We chose Dawn Dobrosielski due to her name from all the other names offered and we were quickly pleased at her depth of knowledge of the cars, her pas We chose Dawn Dobrosielski due to her name from all the other names offered and we were quickly pleased at her depth of knowledge of the cars, her passion for Lexus cars and the dealership she works for, her years of experience having previously worked for Lexus in the service department, and her patience with us. She took her time answering our questions, anticipated questions we forgot to ask, and at no time did we ever feel pressured which worked in her favor. We never committed to her for a purchase or lease and were thankful that she didn't Call or nag us. When we returned a day or so later with our selection, she welcomed us and professionally carried on the business at hand yet we always believed she gave us a more personal touch. On delivery she understood we were not tech folks so helped to program our blue tooth, radio, seats, lights, mirrors - - - so that we could leave the dealership with our new car all set safely to go. Thanks DAWN ! More
Michalina DelRio We researched several upscale vehicles for my wife Michalina DelRio, she wanted a white CUV/SUV , we visited several of your competitors, and not o We researched several upscale vehicles for my wife Michalina DelRio, she wanted a white CUV/SUV , we visited several of your competitors, and not one had a white vehicle but Lexus of Bridgewater had one RX350 F Sport model . So we proceeded into your facility, and were very fortunate to be greeted by Barry Dworkin, he was very helpful in tending to us and showing us the vehicle. Barry was professional in all sense of the word. Barry was informative gracious and respectful, he treated us like family. So we purchased the white RX350. Kudos to the Bridgewater dealership and Barry Dworkin. Regards, Herman A. Del Rio More
Great! Had a great experience with Edmond Carlock! Took his time explaining everything! Great and pleasant to work with! Not pushy at all! Would recommend fa Had a great experience with Edmond Carlock! Took his time explaining everything! Great and pleasant to work with! Not pushy at all! Would recommend family and friends! Thumbs up! Adam Brenner was great in the finance department! Explained everything also! Not pushy at all! Thumbs up! More
Amazing I had the best experience ever with Dawn Dobrosielski and Adam Brenner. These two people are just amazing people, they make you fee like family inste I had the best experience ever with Dawn Dobrosielski and Adam Brenner. These two people are just amazing people, they make you fee like family instead of a customer. Dawn does whatever she can to meet your expectations without any unrealistic expectations. Adam makes sure you understand and are comfortable with the finance terms. Both take their time with you, no pushy sales pitches, just nice honest people. I would recommend this dealership to anyone. I bought a certified pre own RX 350, the best thing I ever did!!! More
Not Your Typical Car Dealership Wow, a buying experience I actually enjoyed! No pushy salespeople, no cheap sales talk, no bait and switch tactics. My sales advisor Dawn was a plea Wow, a buying experience I actually enjoyed! No pushy salespeople, no cheap sales talk, no bait and switch tactics. My sales advisor Dawn was a pleasure to work with, and has earned my repeat business. She worked to find the car with the options and color we were looking for, and we couldn't be happier. In addition, she got us the right deal without any haggling, which made for a pleasant and friendly transaction. You can spend days searching the Internet and swapping calls and emails with the wannabes, or just call Bridgewater Lexus and Dawn and get the car and the deal you're looking for. Why go anywhere else? Highly and enthusiastically recommended. More
Great experience First class people and business. Highly recommend anyone in the central jersey area to use this dealership. I leased the Lexus IS 250 F Sport and it i First class people and business. Highly recommend anyone in the central jersey area to use this dealership. I leased the Lexus IS 250 F Sport and it is beautiful. More
Used Toyota Corolla purchase I was looking for a decent sized second car with low mileage and better condition. I came across Lexus Bridgewater website and contacted the dealershi I was looking for a decent sized second car with low mileage and better condition. I came across Lexus Bridgewater website and contacted the dealership through the website. Eddie was the first person I met with and he was so friendly. He completely put me in a comfortable position to take the decision. I got the car for a good price with a good condition and low miles on it. Christa backed up when Eddie wasn't there and the process was totally seamless Eddie and Christa did a fantastic job. There was not a single moment i felt uncomfortable or irritated which usually happen with other dealers I thoroughly enjoyed the car buying experience for the first time (this was my 3rd car) My entire family is happy with the car and the buying experience. I will certainly recommend this dealership for my friends More
CPO ES 350 purchased at Lexus of Bridgewater We had been looking for a particular model, color, and options for nearly a month. Eddie R was the first person to call me and find out what we reall We had been looking for a particular model, color, and options for nearly a month. Eddie R was the first person to call me and find out what we really wanted. Lots of other dealers pushed to get us into the dealership trying to sell us cars that didn't meet our needs. Eddie R took the time to find the right car and the right deal. The professional approach started with Eddie but we soon found out it was prevalent through the entire dealership. We were treated curiously and professionally through the entire sales process. I would highly recommend dealing with Lexus of Bridgewater, Eddie Ruggirello and Scott Giarraffa. Great team, great service, and a great product! More
Used Jeep Purchase I purchased a used Jeep Liberty from Lexus of bridgewater and thought the transaction went smoothly. Dawn did a fantastic job making us feel comfortab I purchased a used Jeep Liberty from Lexus of bridgewater and thought the transaction went smoothly. Dawn did a fantastic job making us feel comfortable and not pressured at all, which makes such critical purchases easier to swallow. My only complaint was the wait time between agreeing to purchase and meeting with financing/warranty personnel, which took wel over an hour, though they seemed to be pretty busy at the time so not understandable. Thanks again. More