Lexus of Bridgewater
Bridgewater, NJ
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Great experience Eddie was a great sales person...very happy with dealing with him. Rest of the dealership, not so much. Was treated very poorly by a manager when I Eddie was a great sales person...very happy with dealing with him. Rest of the dealership, not so much. Was treated very poorly by a manager when I found out my brand new RC-F had been damaged at the port. More
Quality and trustful services just like the Lexus brand My Lexus RX 350 just has 28K mileage. The check engine light was on and I pulled it to the Lexus Bridgewater without an appointment. After Mary and te My Lexus RX 350 just has 28K mileage. The check engine light was on and I pulled it to the Lexus Bridgewater without an appointment. After Mary and technician examined the issue, I was told the truth that it was caused by the incorrect gas filling, not the car problem at all. The service plus entire car check-up was free of charge. They also fixed the slow leak for one of the tire as a bonus free service. Wow! I never have had such wonderful service for my cars. My next car upgrade will also be the Lexus. Thanks Lexus Bridgewater! More
Rewriting the typical car buying experience First time Lexus buyer here. Honestly, if the car performs even just half as well as the buying experience was, then I will forever buy and own Lexus First time Lexus buyer here. Honestly, if the car performs even just half as well as the buying experience was, then I will forever buy and own Lexus and I will only buy them from Lexus of Bridgewater. The guy who is changing the script of what used to be the dreaded car buying experience is Wayne DeGroff. Wayne was a pleasure to work with and I would recommend him to anyone who walks through the doors at Lexus of Bridgewater. He really knows his stuff, so he quickly answered all my questions with ease. He treated me like he truly cared about my business and was not at any point the typical pushy, threatening - "today only price" type of Sales Consultant. If you want to avoid the hassle, alleviate the stress, enjoy a no-pressure deal and stay clear of the stereotypical shady car salesman feeling - go talk to Wayne. A friendly, knowledgeable, fair, trustworthy and a great guy to do business with. I look forward to doing business with him again one day. More
Out of State Buyer feeling ripped off In May of this year, I purchased a two year old Lexus from Bridgewater. I live in Texas and the Salespersion assisting me was Max Campbell. I asked M In May of this year, I purchased a two year old Lexus from Bridgewater. I live in Texas and the Salespersion assisting me was Max Campbell. I asked Max several times about the condition of the car and to send me additional pictures, which he never did. I was concerned about some aspects of the car that appeared in the pictures. Max assured me that everything was in great condition and I would be very pleased! With the ratings for this dealership so high, I opted to trust Max, to my detriment! When the car arrived and I got an upclose look at the condition, I was extremely dissapointed in my experience with this Lexus dealership and consultant. I called immediately and wrote him several times, he never returned my phones call nor emails. His supervisor Rodger, did contact me but since this was a used car I had no recourse. There is over $2,500 in damage to the vehicle that I was unaware and now have to replace. Buyer beware! Do not trust Max Campbell. More
Excellent!!! Please before you go anywhere else for a Lexus, go to Lexus of Bridgewater first. I can't tell you how many other Lexus dealerships I visited before c Please before you go anywhere else for a Lexus, go to Lexus of Bridgewater first. I can't tell you how many other Lexus dealerships I visited before coming here. I could have saved a lot of time and aggravation if I just came to Lexus of Bridgewater first. From the moment you walk in to the time you leave you will be treated with respect and kindness. I had the fortunate advantage of dealing with Christa Cottrell and Eddie Ruggirello who both work in the Internet Sales Department. Both were extremely professional and helpful. I contacted Christa first by email and she was very open and honest with me. I believe most people know how stressful it is buying or leasing a car but Christa made the process extremely comfortable and enjoyable. Once we came to agreement I went to the dealership and met both Christa and Eddie in person. They couldn't thank me and my wife enough for coming in even though we were a hour late for our appointment. We got to the dealership at 7:30pm and they close at 8:00pm. Eddie went over every question we had in detail and wouldn't let us leave until we understood everything. After all the paperwork was signed and completed it was 9:00pm. Both Christa and Eddie stayed with me and my wife for another hour and went over the car with us. They would have stayed with us for another 2 hours if we asked them to. We didn't leave until 10:20pm! Again, I can't say enough about Christa and Eddie and their professionalism and kindness. Also, I would like to mention Scott Giarraffa, the financial services manager. Scott was fantastic to work with as well. He went over line by line every page we had to sign and answered all our questions without any hesitation. What was promised by Christa in her emails and phone calls was word for word and penny for penny what was on the contract. If you want to be treated with respect, honesty, and kindness then look no further. Christa, Eddie, and Scott are wonderful to work with. Again, please before you go anywhere else for a Lexus vehicle, call or email Christa or Eddie first. You won't regret it. More
First-Class We chose Dawn Dobrosielski due to her name from all the other names offered and we were quickly pleased at her depth of knowledge of the cars, her pas We chose Dawn Dobrosielski due to her name from all the other names offered and we were quickly pleased at her depth of knowledge of the cars, her passion for Lexus cars and the dealership she works for, her years of experience having previously worked for Lexus in the service department, and her patience with us. She took her time answering our questions, anticipated questions we forgot to ask, and at no time did we ever feel pressured which worked in her favor. We never committed to her for a purchase or lease and were thankful that she didn't Call or nag us. When we returned a day or so later with our selection, she welcomed us and professionally carried on the business at hand yet we always believed she gave us a more personal touch. On delivery she understood we were not tech folks so helped to program our blue tooth, radio, seats, lights, mirrors - - - so that we could leave the dealership with our new car all set safely to go. Thanks DAWN ! More
Michalina DelRio We researched several upscale vehicles for my wife Michalina DelRio, she wanted a white CUV/SUV , we visited several of your competitors, and not o We researched several upscale vehicles for my wife Michalina DelRio, she wanted a white CUV/SUV , we visited several of your competitors, and not one had a white vehicle but Lexus of Bridgewater had one RX350 F Sport model . So we proceeded into your facility, and were very fortunate to be greeted by Barry Dworkin, he was very helpful in tending to us and showing us the vehicle. Barry was professional in all sense of the word. Barry was informative gracious and respectful, he treated us like family. So we purchased the white RX350. Kudos to the Bridgewater dealership and Barry Dworkin. Regards, Herman A. Del Rio More
Great! Had a great experience with Edmond Carlock! Took his time explaining everything! Great and pleasant to work with! Not pushy at all! Would recommend fa Had a great experience with Edmond Carlock! Took his time explaining everything! Great and pleasant to work with! Not pushy at all! Would recommend family and friends! Thumbs up! Adam Brenner was great in the finance department! Explained everything also! Not pushy at all! Thumbs up! More
Amazing I had the best experience ever with Dawn Dobrosielski and Adam Brenner. These two people are just amazing people, they make you fee like family inste I had the best experience ever with Dawn Dobrosielski and Adam Brenner. These two people are just amazing people, they make you fee like family instead of a customer. Dawn does whatever she can to meet your expectations without any unrealistic expectations. Adam makes sure you understand and are comfortable with the finance terms. Both take their time with you, no pushy sales pitches, just nice honest people. I would recommend this dealership to anyone. I bought a certified pre own RX 350, the best thing I ever did!!! More
Not Your Typical Car Dealership Wow, a buying experience I actually enjoyed! No pushy salespeople, no cheap sales talk, no bait and switch tactics. My sales advisor Dawn was a plea Wow, a buying experience I actually enjoyed! No pushy salespeople, no cheap sales talk, no bait and switch tactics. My sales advisor Dawn was a pleasure to work with, and has earned my repeat business. She worked to find the car with the options and color we were looking for, and we couldn't be happier. In addition, she got us the right deal without any haggling, which made for a pleasant and friendly transaction. You can spend days searching the Internet and swapping calls and emails with the wannabes, or just call Bridgewater Lexus and Dawn and get the car and the deal you're looking for. Why go anywhere else? Highly and enthusiastically recommended. More