Lexus of Bridgewater

Wonderful Experience and Customer Service! We had a great experience working with Eddie R at Lexus of Bridgewater. He was extremely helpful from beginning to end and made the entire process pl We had a great experience working with Eddie R at Lexus of Bridgewater. He was extremely helpful from beginning to end and made the entire process pleasant and hassle free. It was very clear that he truly cares about each and every customer he deals with. He made us feel very comfortable and was so patient and easy to work with. We have found someone who we will always recommend and come back to in the future. Thank you Eddie R for all of your help and kindness! Scott also made the financial part of the process extremely painless and was wonderful to work with! More

Excellent Customer Service Eddie R is outstanding! Very customer focused and willing to help! He is very patient and friendly! Adam and Dawn were also very customer focused and Eddie R is outstanding! Very customer focused and willing to help! He is very patient and friendly! Adam and Dawn were also very customer focused and helpful! I would highly recommend Lexus of Bridgewater! More

Best Experience I've Ever had I had a great experience here at Lexus Of Bridgewater. Everyone I came across was very polite and professional and answered any questions that I had. I had a great experience here at Lexus Of Bridgewater. Everyone I came across was very polite and professional and answered any questions that I had. Eddie R. was my sales rep and he was amazing. He was very thorough, knowledgeable, and patient. I would refer him to anyone who wants to buy a car. I love him. More

End of Month padding FURIOUS!!!! I called & scheduled an appointment to see a 2013 Certified Lexus GX 460 the night prior. The lovely lady, Krista called and confirmed FURIOUS!!!! I called & scheduled an appointment to see a 2013 Certified Lexus GX 460 the night prior. The lovely lady, Krista called and confirmed the today our 3pm appointment at Noon. At 2:30pm, she said her sales manager - Roger- asked her to call and ask me (while i was drive the 1.5 hours to them) to make a deposit as someone else was there and about to. I was on freeway and said I would be there in 1/2 hour. I arrived and was told by sales lady Dawn and then Roger, that they asked someone else to give them a deposit on the vehicle pending their credit approval (on Monday -today is Friday) for a lease on a 2 year old car....WHAT.. who has to wait for credit and who leases a 2 year old car??? I was there WITH CREDIT APPROVAL to BUY and take home car!) Wait...it gets better. They offer to let me test drive it in case the guy's credit falls through. Really??? Basically, this guy wanted to make sure he had his #'s for end of month (July 31st), so he took a deposit to secure that. This place has NO CLASS or at least RODGER PANNUCCI has NO CLASS!!! More

Hassle Free and Painless Purchase When i decided it was time to get a new car, i reached out to Eddie R at Lexus. i was pleasantly surprised to have a hassle free experience, with Edd When i decided it was time to get a new car, i reached out to Eddie R at Lexus. i was pleasantly surprised to have a hassle free experience, with Eddie arranging a late hours test drive and then not pressuring me to move frward right away. That gave me time to think about what I was willing to pay for the car and options i wanted. We then arranged to meet early Saturday morning. We literally spent 10 minutes getting to an agreeable price for both of us - can't get more hassle free than that! That was followed by Eddie R working through the paperwork and even calling my insurance company for me to update my policy (while i sipped my cup of coffee). 2 hours later i was in my new ES 350 driving home to enjoy the rest of the weekend. More

Lease of New Lexus RX450h I was truly surprised by the kindness and competence of Eddie Rugirello. He worked very hard to meet my expectations. I am very thankful that Eddie sh I was truly surprised by the kindness and competence of Eddie Rugirello. He worked very hard to meet my expectations. I am very thankful that Eddie showed me all the new and special 'gadgets' that were in my new car and how they worked. So, I left Lexus of Bridgewater with a new car and great inner satisfaction. Thank you, Eddie! More

Great experience Eddie was a great sales person...very happy with dealing with him. Rest of the dealership, not so much. Was treated very poorly by a manager when I Eddie was a great sales person...very happy with dealing with him. Rest of the dealership, not so much. Was treated very poorly by a manager when I found out my brand new RC-F had been damaged at the port. More

Quality and trustful services just like the Lexus brand My Lexus RX 350 just has 28K mileage. The check engine light was on and I pulled it to the Lexus Bridgewater without an appointment. After Mary and te My Lexus RX 350 just has 28K mileage. The check engine light was on and I pulled it to the Lexus Bridgewater without an appointment. After Mary and technician examined the issue, I was told the truth that it was caused by the incorrect gas filling, not the car problem at all. The service plus entire car check-up was free of charge. They also fixed the slow leak for one of the tire as a bonus free service. Wow! I never have had such wonderful service for my cars. My next car upgrade will also be the Lexus. Thanks Lexus Bridgewater! More

Rewriting the typical car buying experience First time Lexus buyer here. Honestly, if the car performs even just half as well as the buying experience was, then I will forever buy and own Lexus First time Lexus buyer here. Honestly, if the car performs even just half as well as the buying experience was, then I will forever buy and own Lexus and I will only buy them from Lexus of Bridgewater. The guy who is changing the script of what used to be the dreaded car buying experience is Wayne DeGroff. Wayne was a pleasure to work with and I would recommend him to anyone who walks through the doors at Lexus of Bridgewater. He really knows his stuff, so he quickly answered all my questions with ease. He treated me like he truly cared about my business and was not at any point the typical pushy, threatening - "today only price" type of Sales Consultant. If you want to avoid the hassle, alleviate the stress, enjoy a no-pressure deal and stay clear of the stereotypical shady car salesman feeling - go talk to Wayne. A friendly, knowledgeable, fair, trustworthy and a great guy to do business with. I look forward to doing business with him again one day. More