Lexus of Bridgewater
Bridgewater, NJ
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Great Experience, Great Staff Eddie made the entire experience smooth and easy. From the minute you walk in the dealership you are treated like family and not just a customer… Frie Eddie made the entire experience smooth and easy. From the minute you walk in the dealership you are treated like family and not just a customer… Friendly staff and management make the trip worthwhile. More
Great experience with Eddie R! For my first car purchase, it was such a great experience. Eddie Ruggirello was my sales person and I am very glad I was assigned to him when I first For my first car purchase, it was such a great experience. Eddie Ruggirello was my sales person and I am very glad I was assigned to him when I first approached Lexus of Bridgewater! He is kind and friendly; he was very easy to deal with, hassle-free. The experience was much more enjoyable than I had experienced, compared to other dealerships. More
Eddie R.- The best salesperson EVER! Eddie R. has been a true delight to work with. He is the consummate professional. He is polite, respectful and a gentlemen. He kept us up to date on t Eddie R. has been a true delight to work with. He is the consummate professional. He is polite, respectful and a gentlemen. He kept us up to date on the delivery of the automobile and has always helped us through the process and handled everything that required attention. We couldn't imagine working with anyone else. He is definitely a valuable asset to any company. Bravo to you Eddie. Keep up the good work. We will buy many more automobiles from you in the years to come. More
For No Hassle see Eddie R. You will leave smiling! If you do not want to be hassled go to Eddie Ruggirello at Lexus of Bridgeport, they will take care of you and you will leave in a nice set of wheels If you do not want to be hassled go to Eddie Ruggirello at Lexus of Bridgeport, they will take care of you and you will leave in a nice set of wheels smiling! More
"The Pursuit of Perfection!" - and nothing less. From the moment we parked our car we were greeted by "Barry the Great." His personality and professionalism made us walk through the door and kept us From the moment we parked our car we were greeted by "Barry the Great." His personality and professionalism made us walk through the door and kept us there. We financed our car for the very first time and met Joelle "Ms. Congeniality." Excellent customer service is a priority for us and it is exactly what we got from A to Z. Bridgewater Lexus is the only dealership for us! We will recommend this dealership to anyone who ask us or even have a discussion with us about a Lexus. Of course we will tell them to ask for Barry and Joelle! We can go on and on and on but the bottom line is that this team is the BEST! More
Service is terrible The service at the dealership is terrible. I've walked out of this place inmate than one occasion thinking my car was in great shape just to find out The service at the dealership is terrible. I've walked out of this place inmate than one occasion thinking my car was in great shape just to find out it wasn't. They let me drive off in an unsafe car knowing little kids and babies sit in it. It's just terrible. I would consider never buying Lexus for this very reason More
Best Lexus dealership in nj No pressure very relaxed environment and gave us the best lease price. Brian and Jeffery were great to deal with. I would buy another Lexus because No pressure very relaxed environment and gave us the best lease price. Brian and Jeffery were great to deal with. I would buy another Lexus because of them and the way they treated us. More
An over the top - First Class Operation I purchased and preowned GS 350 AWD. I figured going in, they probably just want to unload this car, I sign on the dotted line and out I go. Was I ev I purchased and preowned GS 350 AWD. I figured going in, they probably just want to unload this car, I sign on the dotted line and out I go. Was I ever wrong. Using this dealer was an over the top experience. Everyone was friendly, polite and very courteous from the second you walked in to the second you left the dealership. I got several follow-up call as to how i'm enjoying my new car and if there is anything they can do for me. There were a couple of dings and scratches on the bumper and hood - I knew there would be going in, its a preowned car after all - Lexus did not like the way the car looked. Rodger the sales manager came over to and said to me - 'we're going to let you go home tonight with the car and on Wednesday we will come to your house, drop off a loaner and take your car back to be detail and re-paint the bumper," this is after they replaced the tires and brakes! I said to myself - yeah, right, once I leave here that is it, all the dealerships are the same. WRONG. I got a call on Tuesday from the Lexus Valet coordinator! I could not believe it, nor ever heard of anything like that and we arranged a time for them to come to my house, pick up my pre-owned car and drop off the loaner, this is unreal to me. After all I've only dealt with Toyota and a Chrysler dealership before. The experience I've had with Eddie R. from Sales, Joelle Dunn from finance and Rodger Pannucci cannot be outdone by anyone out there, they are truly world class and a xxxx FIRST CLASS OPERATION. I don't think I can ever do business with another dealership again. The price of my trade in was more than fair and the price of the pre-owned GS 330 was AWESOME. More
Straightforward and friendly I have leased a new Lexus RX350 and left previously leased Toyota Highlander at this dealership. I was very pleased and surprised how straightforward I have leased a new Lexus RX350 and left previously leased Toyota Highlander at this dealership. I was very pleased and surprised how straightforward the whole transaction went. In addition to the deal made on the phone before the appointment I was given back some equity still left on Toyota. There were no gimmicks, people were very friendly and both me and my wife left liking the whole experience. Eventhough we came all the way from Brooklyn, we most likely will return in 3 years. More
Great Experience Sales representative was very pleasant and professional. He was very patient and did not pressure me into anything I didn't want. This was an outstand Sales representative was very pleasant and professional. He was very patient and did not pressure me into anything I didn't want. This was an outstanding experience for me compared to leasing from other car dealerships. I would highly recommend this dealership to everyone. More