Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
Hard to beat Definitely the best experience my wife and I have had purchasing a car. Eddie R. Made the whole process enjoyable and stress free. He was knowledgab Definitely the best experience my wife and I have had purchasing a car. Eddie R. Made the whole process enjoyable and stress free. He was knowledgable, personable and a pleasure to do business with. I would not hesitate to recommend Lexus of Bridgewater to friends and family and fully expect to be back. More
Great Leasing Experience! My husband and I couldn't be happier with our experience at bridgewater Lexus. Our salesman Wayne worked with us on getting the right price for our le My husband and I couldn't be happier with our experience at bridgewater Lexus. Our salesman Wayne worked with us on getting the right price for our lease, and the day we went in to close the deal he was extremely efficient in having all of our paperwork ready to go. We also had another gentleman at the dealership stay late to go over the many features in our new LX. We couldn't have had a better experience! Everything was so easy and stress free! More
best of the best i just leased a 2016 gx 460 eddy r was my salesman all i can say is wow eddy made it easy and simple hats off to eddy also adam and scott thanks guys i just leased a 2016 gx 460 eddy r was my salesman all i can say is wow eddy made it easy and simple hats off to eddy also adam and scott thanks guys for being the best of the best your friends charlie and doreen More
Would not honor a deal A Deal was offered on a 2015 Lexus RX 350.1/19/16 by Ed Ruggirello Deal was accepted 1/19 by me, a credit card was offered to hold the vehicle. 1/25 A Deal was offered on a 2015 Lexus RX 350.1/19/16 by Ed Ruggirello Deal was accepted 1/19 by me, a credit card was offered to hold the vehicle. 1/25 Salesman instructed me to insure vehicle which was done at a cost of $450.00 for temporary coverage. 1/27 Deal confirmed again by salesman Ed Ruggirello told to pick up car Friday Am 1/29 1/28 Salesman confirmed receipt of insurance and confirmed the deal again. !/29 Friday took the day off from work received e-mail from salesman 8:19 AM saying don't come for Vehicle must speak to manager first.. Manager tells me "They made a mistake (Bait and Switch?) 'These things happen"" Lease price will go up $100.00 per month and down payment will go up a few hundred dollars. Salesman Ed Ruggirello was Clueless. Pretty obvious this dealership doesn't live up to it's word. More
A+ thank you Eddie R I picked up the car last Saturday. The entire team (Ron, Eddie, Scott) was great. Could't ask for an easier car buying experience. If you want a knowl I picked up the car last Saturday. The entire team (Ron, Eddie, Scott) was great. Could't ask for an easier car buying experience. If you want a knowledgeable and friendly salesperson see Eddie R. More
As smooth as the ride in my new RX-350 Just picked up my new 2016 RX 350 yesterday. Eddie R. was my genial sales rep, He was candid and friendly and moved the whole process along quickly. H Just picked up my new 2016 RX 350 yesterday. Eddie R. was my genial sales rep, He was candid and friendly and moved the whole process along quickly. He spent plenty of time going over the new vehicle with me and, along with Scott in Finance, greatly cut down the usual tedious hours it takes to get me out the door and on the road. My first experience with Lexus of Bridgewater was a good one, thanks most of all to Eddie's caring for his customers. More
Fantastic Experience My wife and I just left Lexus of Bridgewater with our new toy (an LS 460). I would say that the entire shopping experience was outstanding. Eddy R. wa My wife and I just left Lexus of Bridgewater with our new toy (an LS 460). I would say that the entire shopping experience was outstanding. Eddy R. was our sales rep and Scott was our finance man. Both were equally great. But my wife was particularly pleased with Eddy's remarkable professionalism. Eddy has the ability to make the most difficult customer smile. More
Eddie was Excellent In looking for a used Lexus, found Eddie to be very responsive, straight forward and very customer focused. This rating is for Eddie, not really for In looking for a used Lexus, found Eddie to be very responsive, straight forward and very customer focused. This rating is for Eddie, not really for the dealership as our experience with the manager was not as good. One of the things I like about Lexus is their ability to not act like a stereotypical car dealership and be more genuine and straight forward. I don't like the haggling part of buying a car, and in the past have found Lexus to be above that. Eddie was excellent and found working with him to be a great experience. I would recommend him to others. More
Awesome Exeperince, Thank you Wanye I wanted a car that was sporty but practical. Was thinking all along about leasing. Wayne was really helpful in explaining all the benefits and deta I wanted a car that was sporty but practical. Was thinking all along about leasing. Wayne was really helpful in explaining all the benefits and details. I ended up purchasing a certified Lexus instead after realizing the benefits. Dealership was very transparent and up front of what they could and couldn't do on pricing which made it very easy. Wayne's follow up and customer service was outstanding, More
WOW! Eddie R. synonymous for"a great car buying experience" It all started approximately 3 months ago. I was in search of a quality used or certified car for my mother. After many visits to a number of dealersh It all started approximately 3 months ago. I was in search of a quality used or certified car for my mother. After many visits to a number of dealerships and scouring online classifieds, I came across a close match located at Lexus of Bridgewater. I contacted the Internet sales department and spoke to Eddie R., he let me know that the car has already been sold and offered to send a list of all of their used car inventory. This is when his excellent service began. After a few pleasant emails and phone calls Eddie R found a car the fits my criteria. I decided to take a 40 minute ride to test drive the car. After my visit I wasn't too sure this was the car my mom. I told Eddie, and to my surprise he said ok and advise me NOT to buy the car and that he would keep searching on my behalf. This is when I knew that I only wanted Eddie R to be my salesman. I decided to broaden my search criteria and found another car. It was the perfect car for my mother and was just in time for her birthday. With the help of Christa Cottrell, we were able to surprise my mom on her birthday with a beautiful lexus es350 with a giant red bow. I would like to thank all the employees of Lexus of Bridgewater and a special thank you to Eddie R. It's been a few days of ownership and my mom absolutely loves her car. Thanks again for a great car buying experience! Andre More