Lexus of Bridgewater
Bridgewater, NJ
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Best Experience I had the most amazing experience at Lexus. My lease was up from Ford. I had spent countless days and nights researching the new car I wanted to lease I had the most amazing experience at Lexus. My lease was up from Ford. I had spent countless days and nights researching the new car I wanted to lease next. Never in a million years did I think I could be in a Lexus. So, I spent 4 total days going from dealer to dealer, test driving cars and playing the numbers games. I was feeling less than thrilled with the cars, knowing what I was really ,looking for I wasn't finding. I need lines, I need nice back lights and headlights, and why not call Bridgewater Lexus and give it a shot. That's what I did. I worked with Dawn, who by the way is an angel from heaven. She was so welcoming....it started with a coffee. I was shown around the showroom and we sat to talk about what I needed in a car. Dawn took me out to test drive a few cars and the NX it was !! I loved the luxury feel that was missing from all other cars I drove. I loved the welcoming feeling I received at this dealer. Everyone was so nice and helpful. I was actually even able to discuss the finances with the financial person. That was great. No hassle , no pressure, no haggling. I felt like there was no bs that I had with other dealers. I believe working with a women, being a women also is a wonderful option. I find it less intimidating and Dawn really listened to what I said, Dawn knows so much about the Lexus brand. It was a pleasure working with Lexus of Bridgewater. The hardest thing about buying a car there was honestly, just picking put the color I wanted !! Thank you LOB and a special thanks to my sales consultant Dawn Dobriesielski. Julie S Flemington, NJ More
Pleasant and Rewarding Experience We had been looking to upgrade our smaller and older SUV (not a Lexus). After visiting 4 other dealerships we decided to check out Lexus of Bridgewat We had been looking to upgrade our smaller and older SUV (not a Lexus). After visiting 4 other dealerships we decided to check out Lexus of Bridgewater. We were met by Eddie R. He was most professional, courteous, knowledgeable, and personable. Eddie took the time to thoroughly explain the product, went with us for a test drive in the model we were interested in, and answered all of our questions. We drove home a couple of days later with our 2016 RX350 and are thrilled. More
Professional, competitive and smooth I was in the market looking for my new RX and read a lot of excellent comments about Eddie R. I went to the dealership to try him out. I must say that I was in the market looking for my new RX and read a lot of excellent comments about Eddie R. I went to the dealership to try him out. I must say that he is a such nice person to work with, a great listener and knows how to earn your business to create a win-win situation for both parties. I highly recommend Eddie R. More
Thanks for easy experience A couple years ago Eddie R. helped me to lease an ES300h, His experience and knowledge made it an easy and enjoyable experience and he has been avail A couple years ago Eddie R. helped me to lease an ES300h, His experience and knowledge made it an easy and enjoyable experience and he has been available for any question since, Recently I returned to Eddie R to buy out the lease and Eddie made this experience even easier than the first. Eddie R is prepared and incredibly professional and it is a real pleasure to work with him, and easy to recommend him to others. Adam helped to line up financing and I found him very helpful and knowledgeable. He managed to quickly line up a low interest loan in a far shorter time than expected, and helped make this a stress-free experience. I can only wish continued success to Eddie R and Adam. Working with these guys is a pleasure. More
Above and beyond--- My wife and I were on our way home from a unpleasant visit to a dealership on Route 10. By chance I called Lexus of Bridgewater and got Rob on the ph My wife and I were on our way home from a unpleasant visit to a dealership on Route 10. By chance I called Lexus of Bridgewater and got Rob on the phone, thank God. His quick response and attitude prompted me to turn around and drive over to the showroom. I a half hour Rob and Eddie had located the exact vehicle several other dealerships told us "did not exist" and at a very competitive price. We picked up our new RX350 this evening. I thought my wife would cry as Eddie pulled up with her new car adorned with a giant red bow on top. This was typical of our experience. Very nice people More
Great experience Alex and the entire team at Bridgewater Lexus were very professional and knowledgeable about their cars. They made our experience very easy and enjoy Alex and the entire team at Bridgewater Lexus were very professional and knowledgeable about their cars. They made our experience very easy and enjoyable. We will certainly recommend Alex to our friends and family. More
Responsive and Professional I came in on a Saturday knowing what I wanted and with limited time it get a deal done. Eddie R. Was my salesperson and worked hard to get through the I came in on a Saturday knowing what I wanted and with limited time it get a deal done. Eddie R. Was my salesperson and worked hard to get through the process in a timely and effective manner. Joelle Dunn handled the finance piece and did her pat as well. Great service under pressure. More
Great Sales Staff, Clear, Informative, Polite, Responsive I was trying to decide between a Lexus car model and an Audi car model that was comparable. My decision to buy a Lexus turned because of the superio I was trying to decide between a Lexus car model and an Audi car model that was comparable. My decision to buy a Lexus turned because of the superior service, information, attention and responsiveness of Lexus of Bridgewater and its staff. My sales associate was excellent and so pleasant to work with. There is a lot to be said for the care and attention paid by the car dealer. More
Outstanding Engineering and Personal Sales Care Provided My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I had purchased a Lexus, 4&1/2 years ago, and I have experienced only the very best of care and dedicated service for both myself and my Lexus ES 350. 2. When we decided it was time for us to replace my wife’s 2008 Volvo, I suggested that we give Lexus of Bridgewater "a look", even knowing that the gentleman, who had sold me my vehicle in late 2011, was no longer employed there, meaning, I knew none of the sales personnel. 3. My service consultant strongly suggested that we ask to be guided by salesman Eddie R., which truly turned out to be a great recommendation, for Eddie is caring and comprehensive, candid and knowledgeable. 4. Eddie afforded my wife an opportunity drive as many as 5-6 different automobiles during our four visits, and in some instances, she drove one of these cars a second time, as he intelligently suggested she should absolutely determine her comfort levels by comparison. As she pointed out her feelings and preferences, he was incredibly helpful in his guidance. His demeanor was always “how can I best help you”. This is a gentleman who has empathy for seemingly everyone, who openly shares his very positive feelings about the significance of family values, and who clearly has perceptions and principles of decency to which we subscribe. Our newly purchased car is beautiful; Lexus engineering is outstanding; the key to our purchasing our new RC 300 was Eddie R’s approach and his caring attitude. More
Best dealership experience in 30 years We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on visiting the dealer Saturday 8/27 for a test drive and consider buying the car, but I threw my back out and needed emergency surgery on Monday 8/29. My wife and I didn't want to lose the opportunity to purchase the car but there was no way we could get to the dealer because of my surgery. With Labor Day weekend approaching we were concerned someone else would purchase the car we wanted. Wanting to make sure we didn't lose the car, our salesman, Eddie R worked with my wife over the phone for two days to set up the financing and insurance requirements. After we agreed to everything we still had no way to complete the transaction since I just got home from the hospital and could not drive. Eddie R personally offered to deliver the car to our house 50 miles away on his day off. We thought he was crazy and it sounded to good to be true. He showed up today with all the paperwork and within an hour the new car was sitting on our driveway. Although this wasn't a Lexus car, Eddie R and Joelle of his finance department provided remarkable customer service.. My wife and I highly recommend Lexus of Bridgewater especially Eddie R because he went above and beyond what any dealer ever did for us in 30 years. We will definitely be buying more cars from him in the future. Thanks again!! More