Lexus of Bridgewater

Best dealership experience in 30 years We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on visiting the dealer Saturday 8/27 for a test drive and consider buying the car, but I threw my back out and needed emergency surgery on Monday 8/29. My wife and I didn't want to lose the opportunity to purchase the car but there was no way we could get to the dealer because of my surgery. With Labor Day weekend approaching we were concerned someone else would purchase the car we wanted. Wanting to make sure we didn't lose the car, our salesman, Eddie R worked with my wife over the phone for two days to set up the financing and insurance requirements. After we agreed to everything we still had no way to complete the transaction since I just got home from the hospital and could not drive. Eddie R personally offered to deliver the car to our house 50 miles away on his day off. We thought he was crazy and it sounded to good to be true. He showed up today with all the paperwork and within an hour the new car was sitting on our driveway. Although this wasn't a Lexus car, Eddie R and Joelle of his finance department provided remarkable customer service.. My wife and I highly recommend Lexus of Bridgewater especially Eddie R because he went above and beyond what any dealer ever did for us in 30 years. We will definitely be buying more cars from him in the future. Thanks again!! More

Outstanding Engineering and Personal Sales Care Provided My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I had purchased a Lexus, 4&1/2 years ago, and I have experienced only the very best of care and dedicated service for both myself and my Lexus ES 350. 2. When we decided it was time for us to replace my wife’s 2008 Volvo, I suggested that we give Lexus of Bridgewater "a look", even knowing that the gentleman, who had sold me my vehicle in late 2011, was no longer employed there, meaning, I knew none of the sales personnel. 3. My service consultant strongly suggested that we ask to be guided by salesman Eddie R., which truly turned out to be a great recommendation, for Eddie is caring and comprehensive, candid and knowledgeable. 4. Eddie afforded my wife an opportunity drive as many as 5-6 different automobiles during our four visits, and in some instances, she drove one of these cars a second time, as he intelligently suggested she should absolutely determine her comfort levels by comparison. As she pointed out her feelings and preferences, he was incredibly helpful in his guidance. His demeanor was always “how can I best help you”. This is a gentleman who has empathy for seemingly everyone, who openly shares his very positive feelings about the significance of family values, and who clearly has perceptions and principles of decency to which we subscribe. Our newly purchased car is beautiful; Lexus engineering is outstanding; the key to our purchasing our new RC 300 was Eddie R’s approach and his caring attitude. More

Great Experience Just leased our 4th RX350 and after going to another dealership for our 3rd for convenience, we went right back to Bridgewater after not getting the s Just leased our 4th RX350 and after going to another dealership for our 3rd for convenience, we went right back to Bridgewater after not getting the service we expected at the other dealership. Max was great - spent time with us and worked with us to get to a price that worked. More

Wonderful Experience Buying New RX at Lexus Of Bridgewater We had the best Experience Buying 2nd Lexus from this dealership. Our Sales Consultant Ed Carlock helped us choose the perfect Vehicle based on our ne We had the best Experience Buying 2nd Lexus from this dealership. Our Sales Consultant Ed Carlock helped us choose the perfect Vehicle based on our needs. There was no Hassle in Negotiating the price. I would definitely recommend Lexus Of Bridgewater for buying a Lexus. More

Lexus of Bridgewater - 2016 Lexus RX450h We just picked up our 2016 Lexus RX450h and are totally delighted with the car as well as our treatment at Lexus of Bridgewater. We ordered the car t We just picked up our 2016 Lexus RX450h and are totally delighted with the car as well as our treatment at Lexus of Bridgewater. We ordered the car to ensure that we could get special equipment on the automobile. While it took a few months to assemble and deliver, we were very pleased with the transaction and understanding demonstrated by Lexus of Bridgewater. Working with Eddie Ruggirello was a pleasure both during the period while the car was being assembled, as well as the delivery. We also were particularly pleased with Adam Brenner when it came to the financial details. We would definitely recommend this dealership to anyone thinking about acquiring a Lexus. Since I have owned other Lexus automobiles, I would very much recommend their top notch service department. More

Outstanding experience buying RX450H This is our second time buying RX450H at Lexus of Bridgewater. We had excellent experiences both time. And this time with Eddi R is exceptional. His p This is our second time buying RX450H at Lexus of Bridgewater. We had excellent experiences both time. And this time with Eddi R is exceptional. His professionalism, efficiency, and knowledges made the whole process smooth and easy. We are thrilled we drove the new car out-of-the-door in few hours. More

Smooth transaction Working with Eddie was a great experience. He is a genuine guy who happens to be a salesman. Great combination. Thank you for the red bow presentatio Working with Eddie was a great experience. He is a genuine guy who happens to be a salesman. Great combination. Thank you for the red bow presentation! Working with Adam was also a very comfortable experience. The whole team was extremely friendly and helpful. More

Excellent experience! They understand the concept of servicing the customer. Everyone performed their role very professionally. Eddie R, our sales person, could not have ha They understand the concept of servicing the customer. Everyone performed their role very professionally. Eddie R, our sales person, could not have have made the process any more pleasant or efficient. Although my previous 4 cars were from a different Lexus dealership, there will be no need to "shop around" going forward. More

Repeat customer. Just picked up my third Lexus and my second from Lexus of Bridgewater, They are not my nearest dealership but I switched to them after a poor experien Just picked up my third Lexus and my second from Lexus of Bridgewater, They are not my nearest dealership but I switched to them after a poor experience with the first. For me, it's well worth the extra few miles to deal with people who make a genuine effort to take care of the customer. Wayne D has taken care of both my leases from Lexus of Bridgewater and I wouldn't go anywhere else. He was incredibly patient in making sure I got the color and options that I wanted and he was personable and attentive. He made the whole experience so much easier and efficient. Plus I already know from past experience that the service and maintenance at this dealership is second to none. Great people, great car + great service = happy customer. More

Outstanding experience buying a car! Eddie R. was our salesperson. We came in to just test drive a Lexus NX300h, and within two hours walked out with a new car. Professional, honest, effi Eddie R. was our salesperson. We came in to just test drive a Lexus NX300h, and within two hours walked out with a new car. Professional, honest, efficient, knowledgeable, solicitous, Eddie R. made it easy for us to decide on the car. No hassle. My husband had done all the homework and research and found the process smooth, no pressure, and straighforward. There was no need to lengthen our decision. We are thrilled with our experience. It is always a huge financial commitment to purchase a luxury car. With Eddie R.'s help and his team, we felt confident that we were in good hands and were making the right decision. More