Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
Firstly let me say the experience at Lexus of Bridgewater was hands-down the best, and it was my salesman and finance officer who made the world of difference. Sincere shout out to the best sa Bridgewater was hands-down the best, and it was my salesman and finance officer who made the world of difference. Sincere shout out to the best salesman Eddie R. at Lexus of Bridgewater. We came to Lexus of Bridgewater at the recommendation of a work friend who had recommended Eddie (Edward Ruggirello) to help out with our purchase due to an unexpected accident totaling our last car. Our first visit Eddie introduced himself, was polite, well mannered, was not pushy, but gave recommendation on the model we were looking for. He went out into the cold NJ winter air in just his suit to show us 3 different models and took his time explaining them to us. And although we did not give any signal we were buying yet he still thanked us for coming and that it was a pleasure to speak with us. We then kept in touch and he sent us many polite emails with different models with different options. The option we had wanted was not available but we decided to pay him another visit and he sat down with us and even printed a lovely little message thanking us for coming back at his desk. We picked out the car, put a reservation on it and met with the finance office, Joelle, who simply just wanted to introduce herself to us. The third time we met they managed to find the car in the color and package options we needed. We pulled into the parking lot and were met with a red bow on top of the car waiting for us. He prepared another note with a thank you card, and got us going with Joelle, who I strongly believe has been the BEST experience with finance we have ever had as well. She explained every last detail of the deal and any additional packages PLUS until the very end she helped us lower the rate. Even right before we were about to leave with the car. As we were leaving Eddie took the time to set the car's technology up and made it known that if we needed any additional help there are YouTube videos that give us a simple deep dive explanation into our car's technology and that should we need anything more, our relationship does not end there. That he would be there for us if we need help. Above and beyond, sincerity and genuine. Those are the words that come to mind with everything that we experienced. Lexus is luxury, but it was Eddie and Joelle that defined the luxury experience at Lexus of Bridgewater. We are enjoying our car and the fact we left there with energy and excitement instead of being weary from a struggle. More
I have purchased 4 vehicles from Lexus of Bridgewater over the past 21 years. My most recent purchase was an ES 350 that I've had for 11 years. Mostly for cosmetic reasons, I determined it was time to co over the past 21 years. My most recent purchase was an ES 350 that I've had for 11 years. Mostly for cosmetic reasons, I determined it was time to consider a new purchase but was extremely reluctant because I still loved the car. One of the Lexus Service Consultants recommended that I contact Eddie Ruggirello in Sales to explore my options. From the outset I enjoyed working with Eddie. He presented himself very professionally and seemed genuinely interested in helping me make the right decision for me. He spent a significant amount of time educating me on all the changes and improvements on the new ES 350. I was not ready to make a purchase at that first meeting. Over the next month Eddie kept me updated on their inventory and made himself available for any questions I may have. When he contacted me in February, I saw a new ES 350 added to the inventory that was the exact configuration I was looking for. Eddie immediately went to work to secure the vehicle for me at the right price range. Eddie and the Lexus of Bridgewater team provide me with a very positive buying experience! More
I have purchase three new Lexus from Eddie Ruggirello. Eddie is an excellent Sales Consultant. Eddie is knowledgeable and very helpful and understanding of your needs, excellent person to deal with. Eddie is an excellent Sales Consultant. Eddie is knowledgeable and very helpful and understanding of your needs, excellent person to deal with. More
We recently bought a Lexus NX 350 from Lexus of Bridgewater dealership and would like to share my experience here. We arrived at the dealership pretty late that day and met our sales consultant Edd Bridgewater dealership and would like to share my experience here. We arrived at the dealership pretty late that day and met our sales consultant Eddie R. We knew what model we wanted and what price range we can accept but were not sure about the rest of things. Eddie was there to help us. He was very knowledgeable, patient and easy to work with. We couldn’t find a suitable car in stock ( mainly because of the interior color) and he helped us locating a car that was still in transition. During the waiting period, we realized we really needed some features. We asked Eddie and he setup an appointment right away. We were able to get another car that has all the features and colors we needed with the same discount we had it before. We are very happy with the buying experience there. More
Want to take this opportunity to say thank you Eddie R. from Lexus of Bridgwater for an outstanding experience in purchasing my first Lexus vehicle. From start to finish he displayed professionalism and a from Lexus of Bridgwater for an outstanding experience in purchasing my first Lexus vehicle. From start to finish he displayed professionalism and a welcoming atmosphere to the Lexus family. Answering all of our concerns and needs. Above and beyond in finding exactly what I wanted in my vehicle. "THANK YOU" once again Eddie from George and Mariana Rodriguez... More
Eddie R. Provided the best car-purchasing customer experience we have ever had! We were debating between another brand, but after meeting with Eddie initiall Provided the best car-purchasing customer experience we have ever had! We were debating between another brand, but after meeting with Eddie initially, we were sold on Lexus! He is both personable and knowledgeable which made us very confident in our purchase. We are so thankful to have gotten to work with Eddie and look forward to working with Lexus of Bridgewater for years to come! More
This dealership in general, and Justin Patel in particular, deserve a rave review and top rating for the high quality service they provided during our recent new car purchase. Being longtime Lexus particular, deserve a rave review and top rating for the high quality service they provided during our recent new car purchase. Being longtime Lexus fans, we can distinguish between the good and the best. Justin was simply the best, going above and beyond to make sure we get the car we want, at the desired price and at the exact time we needed it. Thank you, Justin and Lexus of Bridgewater! More
WHEN I DECIDED TO BUY A RX350 I LOOKED FOR THE DEALER WITH THE HIGHEST RATING. THAT WAS LEXUS OF BRIDGEWATER SO I WENT TO THEM FIRST. I MET EDDIE R. FIRST THING HE DID WAS TAKE ME FOR A TEST DRIVE. I LI WITH THE HIGHEST RATING. THAT WAS LEXUS OF BRIDGEWATER SO I WENT TO THEM FIRST. I MET EDDIE R. FIRST THING HE DID WAS TAKE ME FOR A TEST DRIVE. I LIKED THE CAR VERY MUCH. I MADE HIM WHAT I CONSIDERED A FAIR OFFER FOR ME AND THE DEALERSHIP. TEN MINUTES LATER WE HAD A DEAL. EDDIE R. WAS SO WONDERFUL IN EVERY ASPECT OF BUYING A NEW CAR. VERY KNOWLEGABLE IN ALL AREAS. EXPLAINED EVERYTHING THAT WAS EASY TO UNDERSTAND. HE WAS PATIENT, POLITE AND GRACIOUS.HE MADE BUYING A NEW RX350 SO ENJOYABLE THANK YOU EDDIE R. LET ME NOT TO FORGET TO TIP MY HAT TO THE SALES MANAGER JOHN, HE MADE THING HAPPEN. THANK YOU JOHN. THANK YOU EDDIE R. YOURS TRULY. MH. More
Eddie R. has been our salesman for the lease of our last 5- new luxury ES350's. Eddie is the absolute best!! Detail-oriented and dedicated to complete custom has been our salesman for the lease of our last 5- new luxury ES350's. Eddie is the absolute best!! Detail-oriented and dedicated to complete customer satisfaction. We highly recommend him if you are looking for a truly enjoyable vehicle purchase. He rates 6 *stars. More
I have been using this dealership for 20+ years to buy and serviced my all my Lexus Rx’s. They go extra mile to earn your business. Andy Watson has been my service advisor for all these years. He always a and serviced my all my Lexus Rx’s. They go extra mile to earn your business. Andy Watson has been my service advisor for all these years. He always amazes us with his outstanding service with sile. All the best to the Bridgewater Lexus team. More