Lexus of Bridgewater
Bridgewater, NJ
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5-STAR for EDDIE R!!! Eddie R, is a "Class-Act"! This is our second SUV purchased from Lexus of Bridgewater in one year. Our first experience with Eddie was when we found Eddie R, is a "Class-Act"! This is our second SUV purchased from Lexus of Bridgewater in one year. Our first experience with Eddie was when we found a pre-owned Jeep online and Eddie made the deal work. Having such a great experience we reached out to him again this morning. He not only got back to us on his day off, but put the deal together over the phone and met us at the dealer and we drove the car home tonight! We pulled up to the dealer with a big red bow on our car! Additionally he got in the car and went over every feature inside to make sure we had not questions when we left. It is a testament to Eddie's "TRULY OUTSTANDING" service. His great personality, non-aggressive sales style and knowledge of his product is the reason we came back to Bridgewater from North Jersey while there are plenty of dealers in our area. This is another 5-star review for Eddie and we will continue to recommend him and be back in the future! More
One of the nicest dealership I have ever dealt with Eddie made me feel like I was at home very nice very respect for very helpful I would definitely recommend him to anyone that is looking to buy or lea Eddie made me feel like I was at home very nice very respect for very helpful I would definitely recommend him to anyone that is looking to buy or lease a car. I went to several dealerships and no one has help me like he did. More
First impressions are lasting ones Ashley replied to my internet query and called me about a vehicle that was for sale. We spoke a few times (left 2 or 3 voicemails). She KNEW either Ashley replied to my internet query and called me about a vehicle that was for sale. We spoke a few times (left 2 or 3 voicemails). She KNEW either I or a family member was coming in to see the car (a 2003 Toyota Highlander). I CLEARLY stated my interest in the vehicle as a first car for my daughter. Well, by the time my brother made it there (hours after I spoke with her), he was told the vehicle was sold. Now...I understand you sell cars, and they can be sold at any time. BUT...not even a courtesy call to say someone else was interested to give me a shot??? Had she suggested I put a small deposit to hold it, I would have done so over the phone. She didn't suggest that as she sounded confident I would not have to worry. In fact, she said she'd have the car cleaned up for the test drive. Well...that didn't happen, didn't it? Level of professionalism is rather poor. Not sure I'd want to attempt to do business with her or even Lexus of Bridgewater again. Referrals? No. You have much to do to change my first impression of your auto group. More
Eddie Ruggirello - A true professional After traveling 2+ hours and visiting 2 other dealerships today, Ed was a breath of fresh air. At the other dealerships, the sales pressure was inten After traveling 2+ hours and visiting 2 other dealerships today, Ed was a breath of fresh air. At the other dealerships, the sales pressure was intense. It was non stop talking about 'why we should buy today' and 'what will it take for us to drive off in a car today', even trying to make us buy a car we did not want nor had any interest in. When we arrived at Bridgewater Lexus, Ed came out to greet us as we walked towards a car we were interested in. He was really professional and courteous. He did not try to push a car on us to meet sales goals. He listened and understood our needs. Although we decided against purchasing the used car we were interested in, I would drive another 2 hours to purchase a car from Eddie Ruggirello. More
Great Experience - Thanks Lexus of Bridgewater This is one of the best experience we ever had buying a Lexus or any car in my lifetime. This is my third Lexus in last few years and all from differe This is one of the best experience we ever had buying a Lexus or any car in my lifetime. This is my third Lexus in last few years and all from different local dealers and this one really stands out. Our Sales person Eddie is the well educated, very courteous and extremely profession. He was able to accommodate our busy schedule and it was very pleasant buying experience. Car was ready when promised and paperwork just took 15 minutes (My last Lexus buying paperwork took 2 hours in waiting and both this and last one was all cash deals) and Eddie took time to go over the car in great detail with us. Good Job Lexus of Bridge water and specially Eddie and we will definitely coming back here for our next Lexus More
Professional, caring and excellent follow-through Eddie was knowledgeable, professional and attentive to my questions. He demonstrated strong customer service and focus. My experience with he and Le Eddie was knowledgeable, professional and attentive to my questions. He demonstrated strong customer service and focus. My experience with he and Lexus of Bridgewater was very positive. More
My gorgeous GS 350 I just picked up my new Lexus GS 350. The expericence was wonderful because of my excellent salesman, Eddie R. He made the process pain free and a to I just picked up my new Lexus GS 350. The expericence was wonderful because of my excellent salesman, Eddie R. He made the process pain free and a total pleasure. He even fulfilled my dream of having a new car with a tremendous red bow on the roof. I took many pictures and will always remember an outstanding experience. I will recommend Eddie R to all my friends and family. More
very good I drove 1.5 hours to pick up my car. As soon as I walked in, I met with Eddie Ruggirello. He was very professional. I was very pleased with his attent I drove 1.5 hours to pick up my car. As soon as I walked in, I met with Eddie Ruggirello. He was very professional. I was very pleased with his attention to us. More
Wonderful service experience! My husband and I have had a wonderful service experience at Lexus of Bridgewater! We brought our Lexus SC430 in for a timing belt and a water pump at My husband and I have had a wonderful service experience at Lexus of Bridgewater! We brought our Lexus SC430 in for a timing belt and a water pump at about 10AM. We were cordially greeted by Charlie Bush and Joel Mercado, who made us feel very special. They explained that the service on the car would take a few hours, so they provided us with a loaner car immediately! When we came to pick up the car, our son-in-law Eddie Ruggirello (sales dept.) had a big surprise waiting for us! He had our car detailed for us, and put a big red bow on the roof of the car! When we arrived at the parking lot, we saw the huge bow, and the shiny car sitting there, looking beautiful!!! At first, we thought someone else was getting a new Lexus, and then we realized it was our car!!!!! Thank you, Eddie, Charlie Bush, & Joel Mercado for making our visit to Lexus of Bridgewater such a positive one!!!! Elaine & John More
2017 - RX350 A quick note to say thank you to Eddie Ruggirello for his honesty and dedication while selling me my new car last week. I've always been wary of car s A quick note to say thank you to Eddie Ruggirello for his honesty and dedication while selling me my new car last week. I've always been wary of car salesmen, but he helped to redefine the stereotype. Thank you Eddie R. so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm very happy with the RX350 that I purchased from Eddie R. My car buying was painless, and it's all thanks to you. You can be sure that if I have any friends looking to purchase a Lexus in the future, I'll be sending them to Lexus of Bridgewater, and telling them to ask for Eddie Ruggirello. Thanks again. More