Lexus of Bridgewater
Bridgewater, NJ
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If you are reading this, it’s probably because you are looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you som looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you some time - call and ask for Eddie R! Met Eddie a year ago when the dealership was actually closed but he had time to answer our questions and spend some time with us. Over the last year I kept in contact with Eddie and asked various questions and he always answered them. Loved his friendliness and he never did any of that high pressure stuff. Personally I don’t like to haggle or anything like that so his friendly personality really helped. Fast forward a year and we were in the market for a new car. Eddie made the experience a wonderful one. He treated our family like his own, the process was extremely smooth and he’s always around after the sale too which counts for a lot these days. He’s a great person and our family really trusts him. I’d recommend you contact him and see for yourself. When we are ready for our next vehicle Eddie R will be my first call! More
Eddie Ruggirello is simply the best. He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the bes He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the best SUV's on the market. I have tried the rest and Lexus and Eddie Ruggirello are the best. More
I was fortunate enough to meet Eddie R and have him assist with my first car purchase! His customer service is really hard to beat. He wasn’t pushy at all, listened to what I wanted and answered every assist with my first car purchase! His customer service is really hard to beat. He wasn’t pushy at all, listened to what I wanted and answered every question that I had. He kept me updated every day while they were trying to locate the car I wanted (thank you Brittney!!). Joelle also made the financing process a breeze. I thought the whole process was going to be stressful but Eddie & everyone at Bridgewater Lexus made it really easy and pleasant. Also, the finishing touches of the bow on my car and balloons really put the experience over the top. I cannot say enough good things about Eddie & will recommend him to anyone I know looking for a new car and will definitely recommend Bridgewater Lexus. Thank you so much!! More
We purchased our first Lexus (always owned German cars) two weeks ago. From the moment we walked in all the staff were friendly, the showroom is clean and bright. I went to other dealerships (not Lexus) two weeks ago. From the moment we walked in all the staff were friendly, the showroom is clean and bright. I went to other dealerships (not Lexus) and the showrooms were depressing - dark, dingy and unmotivated sales associates. We worked with Alex Yanes; he is a terrific, down to earth person. Not sales-y or push at all and has a very relaxed demeanor, he was also great with our twins during the paperwork process! Alex, helped us get the TX in the color combo we wanted. Unfortunately the second set of keys were not provided so he personally drove the keys to our home when he received them. So far I am extremely happy with the TX and Lexus of Bridgewater. More
I and my husband recently purchased 2023 GX 460 at Lexus of Bridgewater and was excellently attended to by Justin Patel one of the sales consultant, if there's any star greater than 5 that's exactly what I of Bridgewater and was excellently attended to by Justin Patel one of the sales consultant, if there's any star greater than 5 that's exactly what I would give him, no doubt he is the best, every single question was answered thoroughly to the T, he made sure we got the best rate, also knowledgable in every aspect of it, helped out with my insurance needs, absolutely patient with us and adjusted himself several times to accommodate and suit our time irregularities. his sense of humor is out of this world. Justin Patel is simply the best honestly. and we are very glad he was the one who attended to us. we will definitely recommend him any day anytime. More
Firstly let me say the experience at Lexus of Bridgewater was hands-down the best, and it was my salesman and finance officer who made the world of difference. Sincere shout out to the best sa Bridgewater was hands-down the best, and it was my salesman and finance officer who made the world of difference. Sincere shout out to the best salesman Eddie R. at Lexus of Bridgewater. We came to Lexus of Bridgewater at the recommendation of a work friend who had recommended Eddie (Edward Ruggirello) to help out with our purchase due to an unexpected accident totaling our last car. Our first visit Eddie introduced himself, was polite, well mannered, was not pushy, but gave recommendation on the model we were looking for. He went out into the cold NJ winter air in just his suit to show us 3 different models and took his time explaining them to us. And although we did not give any signal we were buying yet he still thanked us for coming and that it was a pleasure to speak with us. We then kept in touch and he sent us many polite emails with different models with different options. The option we had wanted was not available but we decided to pay him another visit and he sat down with us and even printed a lovely little message thanking us for coming back at his desk. We picked out the car, put a reservation on it and met with the finance office, Joelle, who simply just wanted to introduce herself to us. The third time we met they managed to find the car in the color and package options we needed. We pulled into the parking lot and were met with a red bow on top of the car waiting for us. He prepared another note with a thank you card, and got us going with Joelle, who I strongly believe has been the BEST experience with finance we have ever had as well. She explained every last detail of the deal and any additional packages PLUS until the very end she helped us lower the rate. Even right before we were about to leave with the car. As we were leaving Eddie took the time to set the car's technology up and made it known that if we needed any additional help there are YouTube videos that give us a simple deep dive explanation into our car's technology and that should we need anything more, our relationship does not end there. That he would be there for us if we need help. Above and beyond, sincerity and genuine. Those are the words that come to mind with everything that we experienced. Lexus is luxury, but it was Eddie and Joelle that defined the luxury experience at Lexus of Bridgewater. We are enjoying our car and the fact we left there with energy and excitement instead of being weary from a struggle. More
I have purchased 4 vehicles from Lexus of Bridgewater over the past 21 years. My most recent purchase was an ES 350 that I've had for 11 years. Mostly for cosmetic reasons, I determined it was time to co over the past 21 years. My most recent purchase was an ES 350 that I've had for 11 years. Mostly for cosmetic reasons, I determined it was time to consider a new purchase but was extremely reluctant because I still loved the car. One of the Lexus Service Consultants recommended that I contact Eddie Ruggirello in Sales to explore my options. From the outset I enjoyed working with Eddie. He presented himself very professionally and seemed genuinely interested in helping me make the right decision for me. He spent a significant amount of time educating me on all the changes and improvements on the new ES 350. I was not ready to make a purchase at that first meeting. Over the next month Eddie kept me updated on their inventory and made himself available for any questions I may have. When he contacted me in February, I saw a new ES 350 added to the inventory that was the exact configuration I was looking for. Eddie immediately went to work to secure the vehicle for me at the right price range. Eddie and the Lexus of Bridgewater team provide me with a very positive buying experience! More
I have purchase three new Lexus from Eddie Ruggirello. Eddie is an excellent Sales Consultant. Eddie is knowledgeable and very helpful and understanding of your needs, excellent person to deal with. Eddie is an excellent Sales Consultant. Eddie is knowledgeable and very helpful and understanding of your needs, excellent person to deal with. More
We recently bought a Lexus NX 350 from Lexus of Bridgewater dealership and would like to share my experience here. We arrived at the dealership pretty late that day and met our sales consultant Edd Bridgewater dealership and would like to share my experience here. We arrived at the dealership pretty late that day and met our sales consultant Eddie R. We knew what model we wanted and what price range we can accept but were not sure about the rest of things. Eddie was there to help us. He was very knowledgeable, patient and easy to work with. We couldn’t find a suitable car in stock ( mainly because of the interior color) and he helped us locating a car that was still in transition. During the waiting period, we realized we really needed some features. We asked Eddie and he setup an appointment right away. We were able to get another car that has all the features and colors we needed with the same discount we had it before. We are very happy with the buying experience there. More
Want to take this opportunity to say thank you Eddie R. from Lexus of Bridgwater for an outstanding experience in purchasing my first Lexus vehicle. From start to finish he displayed professionalism and a from Lexus of Bridgwater for an outstanding experience in purchasing my first Lexus vehicle. From start to finish he displayed professionalism and a welcoming atmosphere to the Lexus family. Answering all of our concerns and needs. Above and beyond in finding exactly what I wanted in my vehicle. "THANK YOU" once again Eddie from George and Mariana Rodriguez... More