Lexus of Bridgewater
Bridgewater, NJ
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The experience was exceptional customer service. Eddie Ruggellirello was very patient and answered all of our questions. He spent extra time getting us acclimated to our new vehicle and I can’t th Eddie Ruggellirello was very patient and answered all of our questions. He spent extra time getting us acclimated to our new vehicle and I can’t thank him enough ! Joe in the finance area was very informative and gave us the best information to help in our decisions. The overall an outstanding experience! More
Eddie Ruggirello is one of a kind. He helped me through my first “new” car buying process, and he was very kind, patient and totally honest with me all the way through. He’s very th He helped me through my first “new” car buying process, and he was very kind, patient and totally honest with me all the way through. He’s very thorough and thoughtful and made the experience for me very pleasant. I highly recommend Eddie R., and this dealership if you’re in the market for a Lexus. More
Yesterday I came home in a brand new classy RC300 from Lexus Bridgewater. My experience from the beginning in dealing with Eddie R from this dealership was great! He was kind, courteous, polite and unders Lexus Bridgewater. My experience from the beginning in dealing with Eddie R from this dealership was great! He was kind, courteous, polite and understanding. He never pressured me at all into anything I wouldn't like or wouldn't be right for me. He gave me space but yet followed up with me from time to time to let me know the status of the vehicles I was interested in since there were few to be had in the Lexus world. He showed interest, listened to what I was looking for and gave advice in either gettin a new vehicle or the buy out of my current vehicle at the time.I appreciate and I am grateful for everything he did for me to get me into this new vehicle. He deserves 5+ stars for taking care of my sister-in-law and I during our visit to Lexus of Bridgewater. We felt extremely comfortable there and everyone there was super friendly. He went above and beyond for me, understood my concerns and was able to make it happen! Thank you Eddie for a 5+ star *******experience! After 6 months of talking it all worked out for the best! God Bless You and I hope you always stay honest, down to earth and real! Also, thank you to Joe in Finance*****, he did the same for me and I'm grateful to him as well. Thanks for understanding and taking care of me. You guys were FABULOUS! I'm BLESSED and GRATEFUL! More
If you are reading this, it’s probably because you are looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you som looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you some time - call and ask for Eddie R! Met Eddie a year ago when the dealership was actually closed but he had time to answer our questions and spend some time with us. Over the last year I kept in contact with Eddie and asked various questions and he always answered them. Loved his friendliness and he never did any of that high pressure stuff. Personally I don’t like to haggle or anything like that so his friendly personality really helped. Fast forward a year and we were in the market for a new car. Eddie made the experience a wonderful one. He treated our family like his own, the process was extremely smooth and he’s always around after the sale too which counts for a lot these days. He’s a great person and our family really trusts him. I’d recommend you contact him and see for yourself. When we are ready for our next vehicle Eddie R will be my first call! More
Eddie Ruggirello is simply the best. He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the bes He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the best SUV's on the market. I have tried the rest and Lexus and Eddie Ruggirello are the best. More
I was fortunate enough to meet Eddie R and have him assist with my first car purchase! His customer service is really hard to beat. He wasn’t pushy at all, listened to what I wanted and answered every assist with my first car purchase! His customer service is really hard to beat. He wasn’t pushy at all, listened to what I wanted and answered every question that I had. He kept me updated every day while they were trying to locate the car I wanted (thank you Brittney!!). Joelle also made the financing process a breeze. I thought the whole process was going to be stressful but Eddie & everyone at Bridgewater Lexus made it really easy and pleasant. Also, the finishing touches of the bow on my car and balloons really put the experience over the top. I cannot say enough good things about Eddie & will recommend him to anyone I know looking for a new car and will definitely recommend Bridgewater Lexus. Thank you so much!! More
We purchased our first Lexus (always owned German cars) two weeks ago. From the moment we walked in all the staff were friendly, the showroom is clean and bright. I went to other dealerships (not Lexus) two weeks ago. From the moment we walked in all the staff were friendly, the showroom is clean and bright. I went to other dealerships (not Lexus) and the showrooms were depressing - dark, dingy and unmotivated sales associates. We worked with Alex Yanes; he is a terrific, down to earth person. Not sales-y or push at all and has a very relaxed demeanor, he was also great with our twins during the paperwork process! Alex, helped us get the TX in the color combo we wanted. Unfortunately the second set of keys were not provided so he personally drove the keys to our home when he received them. So far I am extremely happy with the TX and Lexus of Bridgewater. More
I and my husband recently purchased 2023 GX 460 at Lexus of Bridgewater and was excellently attended to by Justin Patel one of the sales consultant, if there's any star greater than 5 that's exactly what I of Bridgewater and was excellently attended to by Justin Patel one of the sales consultant, if there's any star greater than 5 that's exactly what I would give him, no doubt he is the best, every single question was answered thoroughly to the T, he made sure we got the best rate, also knowledgable in every aspect of it, helped out with my insurance needs, absolutely patient with us and adjusted himself several times to accommodate and suit our time irregularities. his sense of humor is out of this world. Justin Patel is simply the best honestly. and we are very glad he was the one who attended to us. we will definitely recommend him any day anytime. More