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Lexus of Bridgewater
Bridgewater, NJ
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Exceptional experience, thanks to Eddie R! Eddie went above and beyond with our purchase of our Lexus from the personal details to the efficiency of the buying process. Within minutes of conta Eddie went above and beyond with our purchase of our Lexus from the personal details to the efficiency of the buying process. Within minutes of contacting Eddie about the car I was interested in, I received a personalized video of the car! I made an appointment the next day, and left with the car in no time and extremely happy. I totally recommend Eddie at Lexus of Bridgewater for anyone in the market for a new vehicle! More
Horrible experience – go somewhere else. I spoke with the sales manager throughout the week, and he claimed that they would do whatever it took to earn my business. I said, great, I will be I spoke with the sales manager throughout the week, and he claimed that they would do whatever it took to earn my business. I said, great, I will be on Saturday. I got in there, and the sales manager passed me off to a sales rep who wasn’t friendly. Long story short, they said we could only discount the car by $1,000 off a $58,000 sticker price. I said, why didn’t you tell me that before I dove 45 minutes to your dealership? I asked them to take another $2,000 off, and I would purchase the car. The sales rep said no, sorry. Very arrogant the sales rep was. He said take it or leave it. Not even a counteroffer to split the difference. I would STRONGLY suggest going somewhere else. It was very unprofessional, and they wasted my time. What do they care? They have to work anyway, so they tell prospective clients whatever they need to say to get you into the showroom. BUYER BEWARE! More
Lexus of Bridgewater is the best store to get a new or preowned vehicle. This store puts in the effort to take care of their clientele. Isaac the sales person, Mike the manager, Eric the VP and Joelle the preowned vehicle. This store puts in the effort to take care of their clientele. Isaac the sales person, Mike the manager, Eric the VP and Joelle the finance manager was very pleasant to work with! I will continue going back to them because they will do the right thing to assist all your needs. More
The experience was exceptional customer service. Eddie Ruggellirello was very patient and answered all of our questions. He spent extra time getting us acclimated to our new vehicle and I can’t th Eddie Ruggellirello was very patient and answered all of our questions. He spent extra time getting us acclimated to our new vehicle and I can’t thank him enough ! Joe in the finance area was very informative and gave us the best information to help in our decisions. The overall an outstanding experience! More
Eddie Ruggirello is one of a kind. He helped me through my first “new” car buying process, and he was very kind, patient and totally honest with me all the way through. He’s very th He helped me through my first “new” car buying process, and he was very kind, patient and totally honest with me all the way through. He’s very thorough and thoughtful and made the experience for me very pleasant. I highly recommend Eddie R., and this dealership if you’re in the market for a Lexus. More
Yesterday I came home in a brand new classy RC300 from Lexus Bridgewater. My experience from the beginning in dealing with Eddie R from this dealership was great! He was kind, courteous, polite and unders Lexus Bridgewater. My experience from the beginning in dealing with Eddie R from this dealership was great! He was kind, courteous, polite and understanding. He never pressured me at all into anything I wouldn't like or wouldn't be right for me. He gave me space but yet followed up with me from time to time to let me know the status of the vehicles I was interested in since there were few to be had in the Lexus world. He showed interest, listened to what I was looking for and gave advice in either gettin a new vehicle or the buy out of my current vehicle at the time.I appreciate and I am grateful for everything he did for me to get me into this new vehicle. He deserves 5+ stars for taking care of my sister-in-law and I during our visit to Lexus of Bridgewater. We felt extremely comfortable there and everyone there was super friendly. He went above and beyond for me, understood my concerns and was able to make it happen! Thank you Eddie for a 5+ star *******experience! After 6 months of talking it all worked out for the best! God Bless You and I hope you always stay honest, down to earth and real! Also, thank you to Joe in Finance*****, he did the same for me and I'm grateful to him as well. Thanks for understanding and taking care of me. You guys were FABULOUS! I'm BLESSED and GRATEFUL! More
If you are reading this, it’s probably because you are looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you som looking for a new vehicle as I was - reading all the reviews, trying to see which dealer or salesman would be best to approach etc. I’ll save you some time - call and ask for Eddie R! Met Eddie a year ago when the dealership was actually closed but he had time to answer our questions and spend some time with us. Over the last year I kept in contact with Eddie and asked various questions and he always answered them. Loved his friendliness and he never did any of that high pressure stuff. Personally I don’t like to haggle or anything like that so his friendly personality really helped. Fast forward a year and we were in the market for a new car. Eddie made the experience a wonderful one. He treated our family like his own, the process was extremely smooth and he’s always around after the sale too which counts for a lot these days. He’s a great person and our family really trusts him. I’d recommend you contact him and see for yourself. When we are ready for our next vehicle Eddie R will be my first call! More
Eddie Ruggirello is simply the best. He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the bes He make car buying fun and easy. Even when he shows us about the RX, he puts a big red ribbon on it, just like a cherry on top. Lexus makes the best SUV's on the market. I have tried the rest and Lexus and Eddie Ruggirello are the best. More