Lexus of Bridgewater

great service Had a great experience at Lexus of Bridgewater with Eddie R. and Joelle Very helpful with my new UX hybrid lease, great customer service, and I lov Had a great experience at Lexus of Bridgewater with Eddie R. and Joelle Very helpful with my new UX hybrid lease, great customer service, and I love the car! More

90,000 mile service. Excellent cars excellent service staff. Travel out of my way to come to this dealership. Service advisor andy took care of me and my services issues i Excellent cars excellent service staff. Travel out of my way to come to this dealership. Service advisor andy took care of me and my services issues in an outstanding manner. His attention to detail is second to none. More

On a scale of 1 > 10: Eddie R. = 13!!! We recently leased our fourth {4th} new vehicle {in 10 years} from your dealership, but we can honestly say, no purchasing experience has been as ple We recently leased our fourth {4th} new vehicle {in 10 years} from your dealership, but we can honestly say, no purchasing experience has been as pleasant, warm, comfortable and ease-free as this last one, with Eddie R. He is a remarkable salesman with both, effective mentorship and strong leadership abilities. He is Personable, congenial, extremely knowledgeable of the Lexus brand , just plain fun and an absolute joy to work with!! He went out of his way to ensure the car we chose would meet all our expectations; there were several “tweeks” to the final sale which he handled both, expeditiously and flawlessly. The vehicle was cleaned and ready at the time we designated for pick-up, complete with the signature Lexus Red Bow. He was available to go over all the features with us in detail. We never felt pressured or rushed. We cannot say enough positive things about this transaction and the salesman who handled it. He is a true professional and an extremely commendable asset to your Bridgewater Organization. We are committed Lexus customers for life at your dealership, as long as Eddie R. is a member of your team. So be forewarned: Where ever he goes – we go. Our loyalty is not only to your dealership, But now, to Eddie R., as well. {..*and Joelle,; she was excellent in arranging our Financing} *b.t.w.: LOVE the car!! Thank you so much. More

From start to finish: an outstanding service by Eddie R! We were looking to replace a 12 year old ES350 (which speaks to the longevity of this car). Edie helped us from the beginning and he was very informat We were looking to replace a 12 year old ES350 (which speaks to the longevity of this car). Edie helped us from the beginning and he was very informative. Once we decided on the car and the specifics, he kept us informed about the progress and the availability of the car. He did a great job explaining the car before we drove away. Additionally, the finance manager Joelle was very helpful and pleasant. Overall, the attention to details and the availability of Eddie are remarkable and support an outstanding rating. Very well done job! More

Pleasant Experience Most people find buying a car an unpleasant experience. Getting my new Lexus from Lexus of Bridgewater and dealing with Eddie R. was just the opposite Most people find buying a car an unpleasant experience. Getting my new Lexus from Lexus of Bridgewater and dealing with Eddie R. was just the opposite: a very pleasant experience. He answered all our questions, fully explained all our options and made valuable suggestions. If a friend was seeking to purchase a new car, I would direct him to Lexus and suggest that he specifically deal with Eddie R. More

Excellent... Eddie our is a top-rate salesperson The reason that we came back to Bridgewater of Lexus is because of Eddie R... Like I said before he's top rate...he was a gentleman...he was very very The reason that we came back to Bridgewater of Lexus is because of Eddie R... Like I said before he's top rate...he was a gentleman...he was very very knowledgeable about the car...he took his time explaining to us everything... I would definitely recommend Bridgewater of Lexus and we tell them to go see Eddie R ..that's how much I was impressed by him More

Would purchase here again and again! First, let me set the tone. I do not review lightly and have very high expectations for customer service. There is tons of competition and options and First, let me set the tone. I do not review lightly and have very high expectations for customer service. There is tons of competition and options and buying a car is a big enough pain as is....shouldn't have to settle for anything but the best- Eddie R. meets my high bar. Also, I came across Lexus of Bridgewater and Eddie R. by complete accident, it was logistic, close to work and time frame I could test drive, I had never met him before or been to a Lexus Dealer. WOW, a happy accident- I would/will buy another car from him and this dealer without hesitation. I have and will continue to recommend that my friends, family, contacts see him, Eddie R. specifically to have THE BEST service and car buying experience. I dreaded the idea of car shopping, I am not an experienced car buyer, I'm also a young woman (some sales people see dollar signs) so I was hoping for someone knowledgeable but also patient. Also, I was shopping around, so I didn't want someone harrassing me, fast talking me, while I was deciding if I even wanted a Lexus. I have to give credit to the car, as well- my CPO 2015 Lexus crushed the comps on test drive and in my research. But I didn't just want the best car, I wanted the best price and service. Eddie R. was kind and helpful through even the negotiations. I never felt pressured and honestly never hesistated to ask additional questions. Even post sale, I bought 6 months ago and I still feel like I can call Eddie R. (and have). He is yours sales peson before and after sale- he will tell you this, but you can actually believe it. He is just an all around pleasure to work with and I feel like he cares that I LOVE my purchase. Another reason, that I hope whoever is reading weighs my words heavily when choosing a dealer- I'm busy and I've had writing a review on my to-do list for awhile...it was that important for me to get it done because Eddie R deserves to read this and if my review makes buying a car easier for anyone, I'm glad. I can't imagine that you won't be happy with your experience and if you do your research and decide Lexus is right for you, I can't imagine you won't fully enjoy your vehicle. I call it my spaceship, with the automation and power adjustments and how it glides down the road (mine happens to be Nebula Gray too). More

Great trust worthy salesman and great customer service! Eddie R. is a trustworthy salesman. He operates with integrity in an industry were a lot of salesman are shady and will say or do anything to make a s Eddie R. is a trustworthy salesman. He operates with integrity in an industry were a lot of salesman are shady and will say or do anything to make a sale. We are repeat customers of Lexus of Bridgewater and our second purchasing experience was better than the first one which was over 16 years ago. We looked at 3 other dealers, but chose Lexus of Bridgewater. Eddie was very receptive to what I wanted in a car and help me to quickly narrowed it down to the automobile we purchased. We had some time constraints in completing the purchase and Eddie made it possible for us to schedule an appointment for a day later when we were able to meet with Alex to complete the paperwork. Eddie delivered on ALL the promises that were made during the sale and after the sale with great follow up and attention to details. Smooth talking Alex finished the deal and we left very happy customers with an 8-year warranty. A very professional, trustworthy Team! I love my ES350 More

Great experience Eddie was great to work with during the process of buying my used car. He was able to answer any questions I had and was easy to keep in touch with th Eddie was great to work with during the process of buying my used car. He was able to answer any questions I had and was easy to keep in touch with throughout the entire process. Overall I would highly recommend Eddie to anyone looking to get a car. More

Great buying experience! Looking for a new car can be an overwhelming experience, but not at Bridgewater Lexus. We started our search online with Paul, who answered many ques Looking for a new car can be an overwhelming experience, but not at Bridgewater Lexus. We started our search online with Paul, who answered many questions for us before we walked into the dealership and met Eddie. Eddie was responsive to what we wanted in a car and quickly narrowed it down to two, making it a much easier decision. We had some time constraints in completing the purchase and Eddie made it possible for us to schedule an appointment for a few days later when we were able to meet with Alex to complete the paperwork and Eddie to show us all the bells & whistles & to take our picture with the new car with the big red bow! A very professional team! More