Lexus of Bridgewater

I had a great experience at lexus of bridgewater. Our salesman, Eddie R is very nice guy. He is a gentleman and very professional during the transaction. salesman, Eddie R is very nice guy. He is a gentleman and very professional during the transaction. More

They offered the service of picking up and dropping off car at my work. Sounded great. Car was returned dirty outside and not cleaned or wiped down inside. Seats, mirrors, radio station and climate control car at my work. Sounded great. Car was returned dirty outside and not cleaned or wiped down inside. Seats, mirrors, radio station and climate control settings where all dramatically changed. Even memory settings where lost Very disappointed More

Best Car Buying Experience Ever - Dawn Dobrosielski & Joelle Recently purchased a certified pre-owned ES 350 from Lexus of Bridgewater and this was hands down, the BEST car buying experience EVER! Dawn Dobrosiel Recently purchased a certified pre-owned ES 350 from Lexus of Bridgewater and this was hands down, the BEST car buying experience EVER! Dawn Dobrosielski (Sales) and Joelle Heller (Finance) were OUTSTANDING!!!! From Dawn's warm and sparkling hello to Joelle's finesse, acumen, and practical advice during the financing closing process, I felt as though I was amongst friends who truly cared that I was choosing the right car for me (and my budget).  Both Dawn’s and Joelle’s honesty,integrity, patience, quality of service, and attention to detail blew me away and are living examples of Lexus’s RELENTLESS PURSUIT OF PERFECTION. Will most definitely recommend and return for future car buying needs. More

Great experience with Eddie R (Edward Ruggirello) and Alex G I had a great experience at Lexus of Bridgewater. The process was professional, low pressure and smooth. I highly recommend Eddie R. Alex Gladunov a I had a great experience at Lexus of Bridgewater. The process was professional, low pressure and smooth. I highly recommend Eddie R. Alex Gladunov and the entire dealership. Great cars and great people. -Anthony Crisafulli More

I just leased my 4th car from Lexus of Bridgewater and as always it was a fabulous experience! Eddie R. could not have been more helpful in selecting my vehicle! I never feel pressured which makes it t as always it was a fabulous experience! Eddie R. could not have been more helpful in selecting my vehicle! I never feel pressured which makes it that much better! I highly recommend Lexus of Bridgewater when considering a new car, you are sure to receive red carpet service! More

Experience leaves a lot to be desired Buying a car from Lexus of Bridgewater leaves a lot to be desired. Rich Tullo was my sales consultant and I had worked with him on two potential deals Buying a car from Lexus of Bridgewater leaves a lot to be desired. Rich Tullo was my sales consultant and I had worked with him on two potential deals which never materialized. The first was a on a certified used lexus on which his verbal quote was higher than what was listed on the website.  I had asked him to rectify this and Rich got back to me towards the end of the day to let me know that the car has been sold. It happens. No big deal. I decided to then purchase a new vehicle from Bridgewater. Rich provided me an out of the door price which was a little more than what I was quoted from a dealer in the next state. I had asked Rich to beat this quote early in the day. Rich had assured me that "we won't loose a deal over a few hundred dollars" but would have to check with his supervisor. This was at around noon. In the meantime I have a competing dealer calling me every hour on the hour asking me  to commit, as he had other customers interested in the vehicle. That dealer was pricing his car aggressively but is a two hour drive away. If I could get it from Rich for a similar price, why not. I called back Rich a few times and Rich told me to hold tight and that he's working on it. At 5pm Rich calls back and informs me that the car has been sold... but... wait for it... he can get me the same exact vehicle for $500 more than what Rich originally quoted. At this point I called back the competing dealer who informs me that he now has a deposit on it. In essence, Rich contributed to killing this deal for me by telling me to hold tight. I had brought this up to the sales manager, John, at this dealership who was more interested in managing my expectations rather than taking the time to understand the customer experience of this transaction which fell through. This approach to selling to a customer is unfortunate and I will not be buying from this dealership in the future.  More

Our salesman, Eddie R, was very good. A gentleman who is very professional during the transaction. He responds with solutions to your needs and requirements in choosing your car. He is the one to see when v very professional during the transaction. He responds with solutions to your needs and requirements in choosing your car. He is the one to see when visiting the dealership. More

Quick to respond and scheduling for meeting in person was the best. Eddie had the cars ready for test drive before we got there. Very patience with my family as we took lots of time discussing about all choi the best. Eddie had the cars ready for test drive before we got there. Very patience with my family as we took lots of time discussing about all choices. Once agreed on price of car with sales manager process with finance was quick as well. Joelle again was patience with us and explaining all terms and cost on the car. Amazing sales service! More