Lexus of Bridgewater | Page 119

My husband Jeff and I just had the pleasure of leasing a new vehicle (an IS 250) from Lexus of Bridgwater and were lucky enough to be helped by Joseph Fass at the dealership. Automobile shopping is our leas new vehicle (an IS 250) from Lexus of Bridgwater and were lucky enough to be helped by Joseph Fass at the dealership. Automobile shopping is our least favorite thing to do, but we have to say we had a delightful experience thanks to Mr. Fass, our sales associate. There was never any pressure to purchase, but on the contrary, he made us feel very comfortable during the entire process. He explained everything to us and got us off and driving with all of our questions answered and feeling very confident in our new vehicle. We would not hesitate to recommend Lexus of Bridgwater, and in particular Joseph Fass to our friends so that they may also have the same pleasant experience that we have had, and hope to continue to have with Joe and the dealership. Donna and Jeff Slackman More

I was advised to get 4 new tires. I was very surprised since the car has only 26,500 miles on it. Unfortunately, I didn't question this recommendation but rather just accepted and approved it. This was NO since the car has only 26,500 miles on it. Unfortunately, I didn't question this recommendation but rather just accepted and approved it. This was NOT Joel's fault. I only thought about it later in the day and in fact, it continues to bother me. The car's lease is up at the end of November so I've spent almost $700 and will have the car for only 9 more months. I would like to know if this is the average life of tires on this model. I have a friend who had to replace tires frequently on the SC of which he had several. Is it the way I drive? I was planning on calling to ask these questions. Hopefully, I'll receive a response to this review. Thank you. More

The experience from beginning to end at Lexus of Bridgewater is outstanding. Lee Halpert the sales manager has great knowledge of his products and there is a comfortable feeling that I have never e Bridgewater is outstanding. Lee Halpert the sales manager has great knowledge of his products and there is a comfortable feeling that I have never experienced at any other car dealership. He has a nothing is too much for my customer attitude and that is what I love most about this dealership. I have recommended this dealer numerous times because of the hassle free environment. My service experiences with Mary Williamson have been second to none. A loaner car is always available no matter how insignificant or how important the service is. Peter was my sales person a few times and he is extremely thorough in reviewing the car, showing us how everything works and has even delivered things to me at my place of business when I was unable to get into the dealership. Nothing but wonderful things to say. More

I have purchased several cars from this particular dealership because each and every time the salesman go out of their way to not only make us feel relaxed when purchasing a new car they always get us dealership because each and every time the salesman go out of their way to not only make us feel relaxed when purchasing a new car they always get us the best deal. The service department has always accommodated us with a loaner even on short notice. I feel extremely welcomed with them each and every time that I even encouraged close friends to purchase their Lexus cars from them as well. More

The dealship is top notch from the minute you walk in the door. We just leased our 3 car from them and I am sure we will be back once this lease runs out. Joe F is a walking computer, knows every vehicle f door. We just leased our 3 car from them and I am sure we will be back once this lease runs out. Joe F is a walking computer, knows every vehicle from top to bottom. The service department was/is very quick and always on point when bringing your car in for service. More

Repairs were done on time, and were done right. Loaner car was excellent. Mary is friendly and professional. Facility and customer amenities are excellent. Everyone is courteous and friendly. Bought m car was excellent. Mary is friendly and professional. Facility and customer amenities are excellent. Everyone is courteous and friendly. Bought my car here and have had it serviced here for the past eight years. I have always been very satisfied. More

Lexus of Briddgewater is a great dealership. Wen we purchased our new Lexus, we were treated faily and courtesously. We especially appreciate the great service we have received from the Service Depart purchased our new Lexus, we were treated faily and courtesously. We especially appreciate the great service we have received from the Service Department. Their service facilities are spacious and offer amenities such as WiFi and free coffee. Their personnel are helpful and friendly. More

At my last visit for 55,000 mile service the service was completed in just over 1 hr., I settled the bill and drove off. After going approx. 10 miles I noticed the CHECK ENGINE light come and I retur completed in just over 1 hr., I settled the bill and drove off. After going approx. 10 miles I noticed the CHECK ENGINE light come and I returned to the Service Dept.. Rich greeted me and said they would look into the issue right away. Within 10 minutes he returned and advised that the problem had nothing to do with the work just performed, a sensor in the engine had failed, he offered to replace the sensor without charge(my car is nolonger covered by warantee). I was on my way again within 20 minutes. Another example of the customer focued service that one receives at Lexus of Bridgewater. Excelent work fellows. More

The Service Department does an excellent job.Jose Mora is an outstanding Service Consultant. No offense to Jose, I just wish I have not had to bring the vehicle in as many times as I have had to due to PO an outstanding Service Consultant. No offense to Jose, I just wish I have not had to bring the vehicle in as many times as I have had to due to POOR QUALITY ISSUES. I have only had the vehicle since Sept. 2007 and driven approx. 41,000 miles. I bought it as a Pe-Owned with around 18,600 miles on it. Right now the car has only 59,700 miles. The unfortunate comment I must make is I am extremely disapointed in the fact that I have had so much maintenance work required. There are too many issuse to report in this space. I would like someone to review the Service history on my car and call me to discuss. My Vehicle ID is 2T2HK31U27C021475. I believe in having a fact based - data driven discussion and not just email exchanges. More

My wife and I purchased 3 cars from this dealership. They are friendly, honest and go out of their way to help you in any way they can. Service is always done well, and they will make sure that all possible are friendly, honest and go out of their way to help you in any way they can. Service is always done well, and they will make sure that all possible warranty work is covered by Lexus. They also do "many etras" that people at other dealers paid for. I would highly recommend this dealership. More