Lexus of Bridgewater

Just bought third car from Joe. He is very responsive and clearly cares about his clients. He takes tons of time delivering the right product and explaining all the features and makes buying or leasing and clearly cares about his clients. He takes tons of time delivering the right product and explaining all the features and makes buying or leasing a car a very pleasant experience. His follow up is great as well. More

Fabulous, personalized service at this dealership. Joe Fass made sure that I was 100% happy with every aspect of the Lexus experience. I am thrilled with my pre-owned vehicle (which looks brand-new) and Fass made sure that I was 100% happy with every aspect of the Lexus experience. I am thrilled with my pre-owned vehicle (which looks brand-new) and would definitely recommend Bridegwater of Lexus and Joe Fass to anyone interesting in purchasing a new car. More

Very easy process. Not high pressure. Everyone at the dealership is pleasant and helpful. Joe did not take other calls or rush us and made the test drive very aggressive. If there were negatives about dealership is pleasant and helpful. Joe did not take other calls or rush us and made the test drive very aggressive. If there were negatives about the vehicle, he pointed them out (suv doesn't have backup sensors. .. ). More

Working with this dealership was a great experience. They were professional and easy to work with. The salesman was pleasant and helpful. He was very accommodating and made the entire process easy to They were professional and easy to work with. The salesman was pleasant and helpful. He was very accommodating and made the entire process easy to get through. He reviewed the car with us in great detail. More

I have been a customer of Lexus of Bridgewater for both I have been a customer of Lexus of Bridgewater for both sales and service since 1997 and with my latest purchase I have owned 4 LS models. Over the I have been a customer of Lexus of Bridgewater for both sales and service since 1997 and with my latest purchase I have owned 4 LS models. Over the years I have owned several German luxury cars but by far Lexus is the best and Bridgewater Lexus is the best dealership I have had the pleasure of doing business with. Of all the sales consultants I have been associated with Joe was the best. His professionalism and no pressure attitude made it a fantastic experience. Joe is very knowledable and took a great deal of time going over every aspect of the car. This is a great dealership and Joe is an excellent sales consultant. More

Ed Carlock was wonderful when I purchased my preowned Lexus. The transmission went on the car while I was enroute to the dealership on the highway. Ed and Ron Joffe came to get me and then can the vehic Lexus. The transmission went on the car while I was enroute to the dealership on the highway. Ed and Ron Joffe came to get me and then can the vehicle towed to the dealership for repair. Andrew Watson was the gentleman I dealt with in the service department and he was knowledgeable, friendly, and gave me daily updates on the status of my car. The dealership provided me with a loaner so I could still get to work each day. This dealership genuinely cares about the customers long after you purchase a vehicle from them. Their service is over the top and I have never had a more positive experience with any dealership the way I did with Lexus of Bridgewater. I recommend the dealership to anyone who wants to purchase new or preowned because they know their inventory and will not sell you a car that is not right for you. In my opinion, it's the best dealership in the area. More

We had a very pleasant experience buying our new RX last week. . The dealer experience has never been this good. Joe Fass, the salesperson who assisted us, was instrumental in creating this experience. Rig week. . The dealer experience has never been this good. Joe Fass, the salesperson who assisted us, was instrumental in creating this experience. Right from the beginning there was plenty of time for us including the leisurely test drive along with detailed explanation of the features of the car. Back at the office, there was no pressure and no phone calls during the 2 weeks we took to make up our mind. A week later, when we came back for a second test drive, again there was a lot of patience and no pressure. The price I got from Joe was better than any of the other dealerships and it was the shortest price negotiation in my car buying history. During my previous experiences, with other dealerships and cars, there was always the lingering doubt if I was getting a good deal. I never had that feeling after this experience. On the day of the purchase, Joe spent over 2 hours going over the operations of the various features and systems of the car. I know he did not have to do that, but he is the sort of guy who enjoys his job and wants to make sure that there is complete satisfaction and pride of ownership with the vehicle he just sold. Recommend the dealership and more so, Joe. More

Joe Fass is OUTSTANDING!! Whatever he makes, pay him MORE!!!! From the moment I met him, he was very dilligent, clear and explained everything with a high level of knowledge. Tim, also displayed the epi MORE!!!! From the moment I met him, he was very dilligent, clear and explained everything with a high level of knowledge. Tim, also displayed the epitome of professionalism! (I hate to say this, but Joe and Time made spending $30K on a car fun!!!!!) More

We have always been very satisfied with everyone at Lexus of Bridgewater which is the main reason we continue to travel over 160 miles round trip to purchase our vehicles and have them serviced there! Our ve of Bridgewater which is the main reason we continue to travel over 160 miles round trip to purchase our vehicles and have them serviced there! Our vehicles are always ready when promised and any questions or concerns are always promptly handled. More

I have been a customer of Lexus of Bridgewater for 12 years and consider it the best customer service experience and “relationship” that I have had with any service provider or product. I drive 150 mi years and consider it the best customer service experience and “relationship” that I have had with any service provider or product. I drive 150 miles round-trip to the shore every day so Mary Williamson (the service rep who has been taking care of me since day-one)and the service team at Lexus of Bridgewater know that I am entrusting them with more than my car… I am entrusting them with my life and safety. That knowledge and responsibility shows in everything they do. I cannot think of a time when the Service Manager, Ron Gwinnet, has not greeted me personally on a service visit. On occasion, the service technician Wes is available with a big smile to show me or explain why a specific repair is being recommended. Lots of businesses say they are looking to build a relationship rather than sell me a product or service, Lexus of Bridgewater has delivered… for 12 years and counting. P.S. The great snacks they have available are a terrific enticement for getting one of my kids to keep me company when I am in for a service visit. The offer of fresh bagels or muffins does it every time! Well done Lexus of Bridgewater!! More