Lexus of Bridgewater

I gave this rating because they earned it. They do quality work, and fix everything the first time. The dealership is very efficient and accomodating. On several occasions I had a serious problem and quality work, and fix everything the first time. The dealership is very efficient and accomodating. On several occasions I had a serious problem and they were able to adjust their schedule so they could take me immediately. More

The cleanliness of the facility, the receptiveness of the valet service, the availability of loaner cars, the easy sell on repairs, needed verses pending, and most importantly, the service representative. Sh valet service, the availability of loaner cars, the easy sell on repairs, needed verses pending, and most importantly, the service representative. She is attentive to all my meeds, Mary Williamson. She is the best that I have dealt with in all my motoring years! More

I always go through Mary for service. When I call her, I get an appointment right away. She takes care of everything. When I bring the car in she keeps on top of the progress of the service or repairs that get an appointment right away. She takes care of everything. When I bring the car in she keeps on top of the progress of the service or repairs that I need. If I need to leave the car, she has a loaner ready for me. She is also very knowledgeable about the cars. She tries to keep the cost of the service down, but Lexus service is expensive. More

I've been a customer of this dealership for approx. 15 years. I've purchased two vehicles here and it's the 'only' place I go (or will go) for my routine service and maintenance. I'm treated honestly and years. I've purchased two vehicles here and it's the 'only' place I go (or will go) for my routine service and maintenance. I'm treated honestly and fairly, and have always been given my options when it comes to service needs or repair priorities. My service rep is the best - friendly, very knowledgable, and responsive to my requests. Both her and her service team have earned my trust many times over. More

My service rep, Mary Williamson, is consistently fantastic! I can count on Mary for accurate estimates and timely completion of service on every visit. As I begin shopping for a new vehicle, Mary' fantastic! I can count on Mary for accurate estimates and timely completion of service on every visit. As I begin shopping for a new vehicle, Mary's great support will be a key factor in me staying with Lexus vs. switching to another luxury brand. More

Mary Williamson has been my service rep ever since I got my IS350 almost 5 years ago. Every service visit to Lexus of Bridgewater is always a positive one. Everyone is very courteous and friendly. She is my IS350 almost 5 years ago. Every service visit to Lexus of Bridgewater is always a positive one. Everyone is very courteous and friendly. She is quick to keep me informed on what is going on with my car and lets me know when it’s done. More

Every time I have my car serviced at the Bridgewater Lexus, my experience exceeds expectations. This is because everyone involved in each step of the service shows they love what they do and they enjoy Lexus, my experience exceeds expectations. This is because everyone involved in each step of the service shows they love what they do and they enjoy making my service a positive event. Thank you for a chance to provide feedback. Karen Treloar More

I would and do recommend Lexus Service to others. Mary in particular makes the experience worth the money, which I do think is very high. She is accomodating, flexible, and attentive. If not for her I w in particular makes the experience worth the money, which I do think is very high. She is accomodating, flexible, and attentive. If not for her I wouldn't go there. I not only bring my Lexus there, but my escalade, Saab, and PT cruiser for service. (although the lexus work is the best). More

Mary Williamson could not have been more helpful. She is always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year aft always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year after year mainly due to being able to deal with her for service. More

Mary Williamson is your ultimate professional and communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by a very polite staff who lets Mary know that you are there if she happens to be in another area.All complaints are addressed with a clear understanding of what has to be done to the vehicle while you waite, and if you leave you are notified by Mary promptly if there are other findings as your vehicle is processed so there are no surprises when you return for pickup. Thank you Mary for your continued professionalism and service. More