Lexus of Bridgewater
Bridgewater, NJ
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Every time I have my car serviced at the Bridgewater Lexus, my experience exceeds expectations. This is because everyone involved in each step of the service shows they love what they do and they enjoy Lexus, my experience exceeds expectations. This is because everyone involved in each step of the service shows they love what they do and they enjoy making my service a positive event. Thank you for a chance to provide feedback. Karen Treloar More
I would and do recommend Lexus Service to others. Mary in particular makes the experience worth the money, which I do think is very high. She is accomodating, flexible, and attentive. If not for her I w in particular makes the experience worth the money, which I do think is very high. She is accomodating, flexible, and attentive. If not for her I wouldn't go there. I not only bring my Lexus there, but my escalade, Saab, and PT cruiser for service. (although the lexus work is the best). More
Mary Williamson could not have been more helpful. She is always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year aft always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year after year mainly due to being able to deal with her for service. More
Mary Williamson is your ultimate professional and communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by a very polite staff who lets Mary know that you are there if she happens to be in another area.All complaints are addressed with a clear understanding of what has to be done to the vehicle while you waite, and if you leave you are notified by Mary promptly if there are other findings as your vehicle is processed so there are no surprises when you return for pickup. Thank you Mary for your continued professionalism and service. More
Shana and David continue to provide the highest quality of customer service and quality work. Their attention to detail and performing only those services that are truly needed have built a level of trust of customer service and quality work. Their attention to detail and performing only those services that are truly needed have built a level of trust sorely found in most Dealers today. I have been a customer of Bridgewater Lexus for many, many years. I have brought 5 vehicles over those years and would never think to get them serviced anywhere else. More
always had a wonderful experience in every aspect.great always had a wonderful experience in every aspect.great place.highly reccomended by me , all people that I was in contact treated me very nicely,very always had a wonderful experience in every aspect.great place.highly reccomended by me , all people that I was in contact treated me very nicely,very professionally, no complaints what so ever.it is real pleasure to deal with these people and certainly I will always return when the time comes for a new car etc etc. one of the best dealership in NJ. I am spreading the word around all my friends etc carl More
Buying a car from Lexus of Bridgewater is such a positive experience. The family has purchased all of our cars from Lexus of Bridgewater. All my wishes came true. Lee Halpert and Joe Fass are the consumate experience. The family has purchased all of our cars from Lexus of Bridgewater. All my wishes came true. Lee Halpert and Joe Fass are the consumate professionals. All questions were answered, concerns were attended to, and the staff is exceptional. That is why we keep coming back! More
I honestly could never say that I have ever had a "pleasant experience" buying a car...... until now. Things could not have gone smoother. Wayne DeGroff met outside in the lot and 2 hours later I d "pleasant experience" buying a car...... until now. Things could not have gone smoother. Wayne DeGroff met outside in the lot and 2 hours later I drove off in a new cpo 2005 ES330. There were no tricks and no games, just kind and respectful service. They worked with me on a trade in and we got to what was a fair deal for both sides without having to jump through too many hoops like is often the case. Wayne DeGroff was extremely courteous and very knowledgeable. He was also very patient as I had alot of questions! I feel like I have found a car that I love at a place I can see myself buying many cars from in the years to come. Thanks so much Wayne! More
I inquired via internet and received immediate follow-up - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salespers - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salesperson. The appointment was made and we were introduced to the dealer manager. Our salesperson was very helpful and professional. Once we selected our vehicle, they made the process as smooth as possible, setting up the insurance transfer and instructing us what was needed. Pick up was smooth. I would definitely recommend this dealership - in fact, it's our 4th car from this dealership whose service is also a pleasant experience with pick up and loaner car. More
Thanks Joe, for making this car buying experience painless, quick and easy. You were not satisfied with me being satisfied with my purchase. You wanted to make sure that I was happy. Even though I ca painless, quick and easy. You were not satisfied with me being satisfied with my purchase. You wanted to make sure that I was happy. Even though I came into your dealership knowing what I was looking for you made sure that everything was to my satisfaction. I appreciate your help and my family is very happy with our new car. More