Lexus of Bridgewater
Bridgewater, NJ
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Mr. Alexander was very thorough and explained all of our options. When we originally came into the dealership, we were looking to lease. After dicussing several areas of concern with Mr. Alexander and actua options. When we originally came into the dealership, we were looking to lease. After dicussing several areas of concern with Mr. Alexander and actually test driving some of the vehicles, we decided to purchase a pre-owned vehicle. This is the first time I had ever considered leasing and I never would have condidered buying a pre-owned vehile but Mr. Alexander made us feel very comfirtabke about buying a Lexus pre-owned car and we love it! As a matter of fact, my husband will be buying next year and we will definatelt return to Jeryl. More
Timely delivery of service; presented with clear, concise options as to service for my Lexus -- no pressure was appreciated -- my choice of optional service -- cost clearly delineated -- discounts applied, a options as to service for my Lexus -- no pressure was appreciated -- my choice of optional service -- cost clearly delineated -- discounts applied, as appropriate. All of my service on my 2002 Lexus RX300 have been performed only at Lexus of Bridgewater...very highly recommended. More
Lucia was recommended to us a being upfront and honest. She truly fit that description! Our car buying experience was very pleasant and quick. I honestly did not expect the deal to happen that quick but it She truly fit that description! Our car buying experience was very pleasant and quick. I honestly did not expect the deal to happen that quick but it did. Now I am the proud and happy owner of a RX350! We went to pick the vehicle up on a day that Lucia was off so we had Kurt show us the features. He was thorough and showed everything very patiently. I would be happy to recommend them! More
Have purchased 3 vehicles thru Lucia and have recommended her to others. What could be a rough experience was made very pleasurable! Lucia is very upfront and honest. The entire experience was done right. her to others. What could be a rough experience was made very pleasurable! Lucia is very upfront and honest. The entire experience was done right. I brought my two young and impatient children and they were taken care of, watched TV, talked to staff - just made it a good experience for me and my family! Would definately recommend to others. Love my car as well. More
I want to let everyone know of the great experience I had working with Lucia Melillo. She has been my salesperson for each of the four Lexus ES 350s I have purchased at Lexus of Bridgewater. She is straight working with Lucia Melillo. She has been my salesperson for each of the four Lexus ES 350s I have purchased at Lexus of Bridgewater. She is straight forward and works with me to find the color and options I have requested during each purchase. Always very friendly and follows-up with me to make sure I am a satisfied customer. I look forward to continuing my relationship with Lucia for any future Lexus purchases I will make. Take the time to ask for her when you go to the dealership. You will not be disappointed. In addition, the service department is top notch. I will not take my car to any other service department. More
I have purchased two vehicles from this dealer and this sales rep and am now shopping for a third. She has always proven to be knowledgeable, straight forward and honest. The managers get right to the poin sales rep and am now shopping for a third. She has always proven to be knowledgeable, straight forward and honest. The managers get right to the point and want to earn business. All the support people and service reps in teh dealership are friendly and willing to help the situation. Highly recommended dealership and salesperson, Lucia. More
I had the best car dealership experience at the Bridgewater, NJ Lexus. The staff is courteous, friendly, and knowledgeable. I didn't feel pressured to buy, and they were very patient with us. This Bridgewater, NJ Lexus. The staff is courteous, friendly, and knowledgeable. I didn't feel pressured to buy, and they were very patient with us. This is by far the best car experience I've had. When we picked up the car, Donald Lombardi took his time to show us all the features in the car (ES350) and how to use it. He wasn't in a rush - they'll definitely get my referrals. More
My service experience with Shana is always top notch. I am always treated as I am priority number one. All of my service concerns are always addressed. Additionaly, I can always count on Shana and her te am always treated as I am priority number one. All of my service concerns are always addressed. Additionaly, I can always count on Shana and her team to thoroughly check my car for any additional issues that may be of concern. The bottom line is, The Service Department at Lexus of Bridgewater has been able to correctly diagnose and correct my service concerns. I would strongly recommend Shana and her team at Lexus of Bridgewater Service. More
This is the third car I lease of lexus I received great and friendly service never had any issues always willing to work with you you should be commendedfor such great service the severce department is g and friendly service never had any issues always willing to work with you you should be commendedfor such great service the severce department is great too never had any problems Thank you Don More
Joe Fass is wonderful to work with! He is extremely knowledgeable about all things Lexus and a dedicated professional. He really took the time to review all of the features of the car and gave us a ha knowledgeable about all things Lexus and a dedicated professional. He really took the time to review all of the features of the car and gave us a hands-on lesson on how to work the electronics - even programming our electronics for us! He also went above and beyond as far as customer service - he handled all the paperwork and even delivered the car to us making the entire process stress free. More