Lexus of Bridgewater

My service experience with Shana is always top notch. I am always treated as I am priority number one. All of my service concerns are always addressed. Additionaly, I can always count on Shana and her te am always treated as I am priority number one. All of my service concerns are always addressed. Additionaly, I can always count on Shana and her team to thoroughly check my car for any additional issues that may be of concern. The bottom line is, The Service Department at Lexus of Bridgewater has been able to correctly diagnose and correct my service concerns. I would strongly recommend Shana and her team at Lexus of Bridgewater Service. More

This is the third car I lease of lexus I received great and friendly service never had any issues always willing to work with you you should be commendedfor such great service the severce department is g and friendly service never had any issues always willing to work with you you should be commendedfor such great service the severce department is great too never had any problems Thank you Don More

This is my second Lexus RX 350 I leased from them. They were excellent. Ed Carlock, my salesman for both leases, and Lee Halpert, head of sales, were fabulous. They treated me with respect, delivered a q were excellent. Ed Carlock, my salesman for both leases, and Lee Halpert, head of sales, were fabulous. They treated me with respect, delivered a quality product at a reasonable price. I had a great experience with my 2008 RX 350, so it was an easy decision to get a 2011 RX 350. Plus everyone in Service Dept at Bridgewater Lexus was top notch. You can't go wrong at this dealership, they are the best. More

Joe Fass is wonderful to work with! He is extremely knowledgeable about all things Lexus and a dedicated professional. He really took the time to review all of the features of the car and gave us a ha knowledgeable about all things Lexus and a dedicated professional. He really took the time to review all of the features of the car and gave us a hands-on lesson on how to work the electronics - even programming our electronics for us! He also went above and beyond as far as customer service - he handled all the paperwork and even delivered the car to us making the entire process stress free. More

Ron and Jose are both great to work with. Work was done correctly and on Time. Nothing more to ask for . I would recommend this Lexus of Bridgewater to anyone. I set up the appointment with Ron on line and correctly and on Time. Nothing more to ask for . I would recommend this Lexus of Bridgewater to anyone. I set up the appointment with Ron on line and Jose took care of the rest after I arrived. Was in and out in no time. More

This was the most pleasurable car buying experience I have ever had. Wayne was honest and fair. I would definitely go to him to buy another car. I was really dreading the whole process and walked out f have ever had. Wayne was honest and fair. I would definitely go to him to buy another car. I was really dreading the whole process and walked out feeling really good. I knew I wanted to buy a car when I arrived at the dealership but was not sure it would work out. I was able to get the exact car I wanted and Wayne helped me find a way to add the options it was missing. I did use the Costco Auto Buying program and it was terrific. The whole experience was a good one. More

I and my wife went to visit this dealer last week, and again on Monday testing drive a RX 350, end of buying the car right away. We gave a price we thought it was good enough to Wayne, Wayne went to the m again on Monday testing drive a RX 350, end of buying the car right away. We gave a price we thought it was good enough to Wayne, Wayne went to the management and they accepted the price. I hope it was the best price we could get. But, Wayne was helpful and patient, we were glad we bought the car from Wayne. More

We were met with very friendly employees who were not overbearing. Very imformative with their product. Answered our questions very professionally and courteously. Made every effort to meet our goals overbearing. Very imformative with their product. Answered our questions very professionally and courteously. Made every effort to meet our goals with regard to pricing and options. I would definitely recommend this dealership to anyone interested in a Lexus vehicle. More

I have been a loyal customer Of Lexus of Bridgewater for over 10.5 years. I've purchased 3 vehicles from Joe Fass and their service dept is the only one I have ever allowed to touch or service any of my 3 over 10.5 years. I've purchased 3 vehicles from Joe Fass and their service dept is the only one I have ever allowed to touch or service any of my 3 vehicles. I have had the opportunity to work with just about all of the service consultants, their chief Tech (Jim) and their Service Manager, Ron. I definitely consider myself one the more fastidious and critical types of customers with very high expectations, espcially when it comes to servicing a high end luxury vehicle. I can honestly say that Ron G. and his team not only consistenly meet my expectations, but almost always exceed them. Over the past 10 years there have been several occasions when I've made a non standard request, or pushed backed if I may have been completed satisfied with something, and they have always, 100% of the time, made the situation right. I cannot ask for anything more than that. Rest assure that I am not the type of individual who would continue to patronize a dealership by purchasing 3 cars from them along with 10.5 years of religious scheduled maintance and non routine service, unless I was completely satisfied and delighted with the relationship. The sale is very much a short lived transaction, but the care, service and maintance experience is one that will definitely make or break the relationship. I would just like to thank Ron G. and his team for their continued excellence in service and to keep up the great work. See you in few weeks for that 50k service! More

I am never disappointed with my service when Shana Sarcona is my service consultant. Shana will immediately be there to wait on me when I arrive. She thoroughly will go over my present needs, and she Sarcona is my service consultant. Shana will immediately be there to wait on me when I arrive. She thoroughly will go over my present needs, and she will inform me of the options and necessities needed for my car. Finally, I am never left without assistance in getting to work since she will always have a loaner available for how ever long my car is serviced. This personal and attention to detail is what keeps bringing me back to Lexus of Bridgewater. More