Lexus of Bridgewater

This was my second time leasing with Lexus of Bridgewater. My overall experience was excellent the first time, however the second time was superior. My sales associate was Joe Fass. He was pro Bridgewater. My overall experience was excellent the first time, however the second time was superior. My sales associate was Joe Fass. He was professional, courteous, knowledgeable and above all, honest and an overall good person. Mr. Fass knows every detail of all the Lexus models and is eager and willing to instruct on how to get the best out of your Lexus. In addition he showed me patience and honesty, which is not necessarily the standard with sales people in the business. I drove away confident that I had received great customer service, detailed instructions on operating my vehicle and an overall wonderful experience in car shopping. My satisfaction was later fortified by Mr. Fass' courtesy phone calls and complementary picture of me with my new Lexus on the day of purchase. I highly recommend Lexus of Bridgewater and Mr. Joe Fass. ceh More

Joe Fass is an extremely courteous and helpful sales person. He really is a true professional who knows the business and how to interact with people. My total experience at Lexus of Bridgewater was st person. He really is a true professional who knows the business and how to interact with people. My total experience at Lexus of Bridgewater was stress free and very pleasant. I walk in the dealership found the vehicle I wanted and drove out with it that same afternoon. I can't imagine an easier way to purchase a vehicle. Derek Coleman, who handled all of the paperwork for the sale was super efficient and friendly. Joe Fass and Lexus of Bridgewater are the best! I would recommend them to anyone interested in buying a car. More

We have just purchased a RX350. It was the easiest car purchase we have ever made. Wayne was incredibly helpful. He spent a considerable amount of time with us before and after the purchase. His approa purchase we have ever made. Wayne was incredibly helpful. He spent a considerable amount of time with us before and after the purchase. His approach was low key, but he had a wealth of information. We would definitely recommend the dealership and in particular Wayne DeGroff. More

My 5star ratings are based on two factors: First, the My 5star ratings are based on two factors: First, the car. Having owned 20+ cars in my lifetime, including six Mercedes, my first Lexus is the best b My 5star ratings are based on two factors: First, the car. Having owned 20+ cars in my lifetime, including six Mercedes, my first Lexus is the best by a long shot. Engineering, functionality, reliability, comfort (I'm 6'5")and value.....I couldn't ask for better. Second, I've never experienced a better dealership to do business with than Lexus of Bridgewater. Max Campbell was (and is) my salesperson. Actually, he has been more of an advisor than a salesperson and Lexus is lucky to have him! The service department is unlike anything I've ever experienced. Professional, honest, fair-priced, clean and comfortable are characteristics that come to mind. Overall, a role-model operation! More

This is the second car purchased through Joe at Bridgewater Lexus over a 6 year period. He's extremely knowledgeable, competent and a great listener. We had another excellent experience buying re Bridgewater Lexus over a 6 year period. He's extremely knowledgeable, competent and a great listener. We had another excellent experience buying recently with Joe and would recommend him higly if you're planning on purchasing a car in the future. More

Joe Fass was excellent. He had everything done before we arrived and took my wife through all the important features of her new car. Since delivery he has called to check on how things are going!! everyda arrived and took my wife through all the important features of her new car. Since delivery he has called to check on how things are going!! everyday for the past two days. It has been a pleasure working with Mr. Joe Fass. More

Prior to this experience, buying a car was to me as painful an experience as having a root canal. However, Joe Fass changed my perspective completely. Joe told us that "buying a car should be fun" an painful an experience as having a root canal. However, Joe Fass changed my perspective completely. Joe told us that "buying a car should be fun" and indeed it was. Although my husband, David, and I purchased a pre-owned Lexus, Joe treated us as if we were buying a $70,000 car. As Joe says, "I treat my customers the way I would want to be treated". He succeeded in this and in providing service beyond our expectations. From the test drive where he showed us the many features of the Lexus ES to his tour of the maintenance area and customer lounge he made us feel welcome. Also, Joe introduced to everyone we encountered putting us at ease and gave us insight into the post-purchase service of the Bridgewater Lexus dealership. We made several trips to the dealership before our actual purchase. Joe was very supportive of our methods to reach a decision, ie. test driving other non-Lexus cars before making our choice. He was patient, supportive and non-intimidating as we returned three times that Saturday and helped us to negotiate a price within our budget and giving us confidence that we had chosen the right vehicle for our needs. We were very pleased to work with Joe, and would certainly recommend him and Bridgewater Lexus to our friends and family. His professionalism, understanding, and kindness, not to mention his sense of humor were most appreciated. It was our best car buying experience ever ! We love our new Lexus, and would like to thank Joe for his help. We also wish to thank him for the "family photo" he took and sent to us - of David, myself and our newest addition, our 2005 Lexus ES. From now on I will never refer to buying a car and root canal in the same sentence----thanks to Joe Fass. Pat & David Christensen More

Many times people have bad experience when they buy cars. Many times people have bad experience when they buy cars. But we had a good experience when we bought our RX 350 from Lexus of Bridgewater in NJ. Many times people have bad experience when they buy cars. But we had a good experience when we bought our RX 350 from Lexus of Bridgewater in NJ. Sales rep Wayne DeGroff and his manager Tim are sincere, honest, kind and caring. Because dealer was officially closed by the time we bought the car. Manager Tim cleaned the car for us himself and dirtied his suit. He also told us to go there again soon so that they can fully clean and wax the car for us. Wayne spent enough time explaining to us the function of the car. If I buy car again, I will go to them. I will recommend my friends to them. If you want to buy a Lexus car, go to Lexus of Bridgewater of NJ. 1550 route 22 East, Bridgewater, NJ. They are honest people you can trust. More

Jerrell alexander made buying a lexus a really pleasant Jerrell alexander made buying a lexus a really pleasant painless experience.We went to bridgewater lexus first then went to several other dealers to Jerrell alexander made buying a lexus a really pleasant painless experience.We went to bridgewater lexus first then went to several other dealers to see what type of price we could get ON A NEW lexus suv.these other dealers only wanted to push what they had in stock and really didnt seem too interested in what we really wanted in a vehicle.Thats the difference in going to bridgewater lexus.They listened and assured us that they would get us what we wanted whether or not they had it in stocK.We got a really good deal on the vehicle we wanted with all the options we wanted .I REALLY LIKED WORKING WITH OUR SALESMAN JERRELL ALEXANDER because he is a straight forward gentlemen who knows how to sell cars without all the xx we heard at the other dealers. This dealership will work with you to get you the vehicle you want with the options you want.I usually do not write reviews but this dealership is worth taking a few moments out of my very busy life to rate More

I never bought a certified Lexus before and Joe Fass answered all my questions. The car is everything I would dream a Lexus to be. By the looks of my ES 350 you would think it was brand new. Joe walke answered all my questions. The car is everything I would dream a Lexus to be. By the looks of my ES 350 you would think it was brand new. Joe walked me through the whole car so there was no need for me to even think about opening the owners manual. With the miles I put on a car per year Certified Pre Own is the way to go for me and my Family. I definately recommend anyone looking for a new car to definately check out Certified Pre Owned Lexus and Lexus of Bridgewater, NJ. I found this car online and they had the most ES 350 CPOL available. Definately contact Joe Fass with any questions. He is a dream to work with. I am definately going to be a returning customer. More