Lexus of Bridgewater

I recently purchased a new 2010 Lexus LS460 from Lexus of Bridgewater. I found the sales representative, Joe Fass, to be particularly knowledgeable about Lexus products. More importantly, Joe treated me lik Bridgewater. I found the sales representative, Joe Fass, to be particularly knowledgeable about Lexus products. More importantly, Joe treated me like a client rather than a customer. He spent alot of time with me demonstrating various features and functions of different Lexus models. Moreover, he arranged for me to drive several models and helped me to understand the differences in each. Working with Joe was a pleasure - a far different experience from working with sales staff at other dealerships. Joe obviously takes great pride in Lexus of Bridgewater and in Lexus products. He really seems to enjoy working with his "clients" and that is a refreshing change - it made the difference for me and sold me on a Lexus automobile as well as this dealership. More

I am a returning customer to The Lexus of Bridgewater dealership for many reasons, here are just a few: The Salesperson assigned to me, Joe Fass, made my first and now my second Lexus lease experience a dealership for many reasons, here are just a few: The Salesperson assigned to me, Joe Fass, made my first and now my second Lexus lease experience a seamless and enjoyable process. Joe explained all the options and incentives available to me, answered all my questions, and gave a detailed overview of the vehicle's functions. All this, as well as his upbeat personality contributed to my decision to remain a Lexus customer. The Service Department is also another reason why I'm a returning Lexus customer. The service people always explained any work/maintenance required on my vehicle. The availability of a loner vehicle is a pleasant perk if long service required. I am once again overly pleased with The Lexus of Bridgewater dealership, and look forward to many years of being a Lexus customer. Lisa Cohen More

Mansur 11/20/2010 my wife and I had the pleasure of Mansur 11/20/2010 my wife and I had the pleasure of working with Joe Fass, he is an excellent Sales Rep., he spent time with us making sure that we Mansur 11/20/2010 my wife and I had the pleasure of working with Joe Fass, he is an excellent Sales Rep., he spent time with us making sure that we understood all the functions of the car. He explain in detail what Lexus could do for us. Joe is very through, he make you feel like you are special. Lexus of Bridgewater is very lucky to have Joe Fass for I have never had a Sales Representative spend as much time with his clients. Joe we appreciate all of you help. Keep up the good work. Thanks again, Mansur & Doris More

This was my second time leasing with Lexus of Bridgewater. My overall experience was excellent the first time, however the second time was superior. My sales associate was Joe Fass. He was pro Bridgewater. My overall experience was excellent the first time, however the second time was superior. My sales associate was Joe Fass. He was professional, courteous, knowledgeable and above all, honest and an overall good person. Mr. Fass knows every detail of all the Lexus models and is eager and willing to instruct on how to get the best out of your Lexus. In addition he showed me patience and honesty, which is not necessarily the standard with sales people in the business. I drove away confident that I had received great customer service, detailed instructions on operating my vehicle and an overall wonderful experience in car shopping. My satisfaction was later fortified by Mr. Fass' courtesy phone calls and complementary picture of me with my new Lexus on the day of purchase. I highly recommend Lexus of Bridgewater and Mr. Joe Fass. ceh More

Joe Fass is an extremely courteous and helpful sales person. He really is a true professional who knows the business and how to interact with people. My total experience at Lexus of Bridgewater was st person. He really is a true professional who knows the business and how to interact with people. My total experience at Lexus of Bridgewater was stress free and very pleasant. I walk in the dealership found the vehicle I wanted and drove out with it that same afternoon. I can't imagine an easier way to purchase a vehicle. Derek Coleman, who handled all of the paperwork for the sale was super efficient and friendly. Joe Fass and Lexus of Bridgewater are the best! I would recommend them to anyone interested in buying a car. More

We have just purchased a RX350. It was the easiest car purchase we have ever made. Wayne was incredibly helpful. He spent a considerable amount of time with us before and after the purchase. His approa purchase we have ever made. Wayne was incredibly helpful. He spent a considerable amount of time with us before and after the purchase. His approach was low key, but he had a wealth of information. We would definitely recommend the dealership and in particular Wayne DeGroff. More

My 5star ratings are based on two factors: First, the My 5star ratings are based on two factors: First, the car. Having owned 20+ cars in my lifetime, including six Mercedes, my first Lexus is the best b My 5star ratings are based on two factors: First, the car. Having owned 20+ cars in my lifetime, including six Mercedes, my first Lexus is the best by a long shot. Engineering, functionality, reliability, comfort (I'm 6'5")and value.....I couldn't ask for better. Second, I've never experienced a better dealership to do business with than Lexus of Bridgewater. Max Campbell was (and is) my salesperson. Actually, he has been more of an advisor than a salesperson and Lexus is lucky to have him! The service department is unlike anything I've ever experienced. Professional, honest, fair-priced, clean and comfortable are characteristics that come to mind. Overall, a role-model operation! More

This is the second car purchased through Joe at Bridgewater Lexus over a 6 year period. He's extremely knowledgeable, competent and a great listener. We had another excellent experience buying re Bridgewater Lexus over a 6 year period. He's extremely knowledgeable, competent and a great listener. We had another excellent experience buying recently with Joe and would recommend him higly if you're planning on purchasing a car in the future. More

Joe Fass was excellent. He had everything done before we arrived and took my wife through all the important features of her new car. Since delivery he has called to check on how things are going!! everyda arrived and took my wife through all the important features of her new car. Since delivery he has called to check on how things are going!! everyday for the past two days. It has been a pleasure working with Mr. Joe Fass. More

Prior to this experience, buying a car was to me as painful an experience as having a root canal. However, Joe Fass changed my perspective completely. Joe told us that "buying a car should be fun" an painful an experience as having a root canal. However, Joe Fass changed my perspective completely. Joe told us that "buying a car should be fun" and indeed it was. Although my husband, David, and I purchased a pre-owned Lexus, Joe treated us as if we were buying a $70,000 car. As Joe says, "I treat my customers the way I would want to be treated". He succeeded in this and in providing service beyond our expectations. From the test drive where he showed us the many features of the Lexus ES to his tour of the maintenance area and customer lounge he made us feel welcome. Also, Joe introduced to everyone we encountered putting us at ease and gave us insight into the post-purchase service of the Bridgewater Lexus dealership. We made several trips to the dealership before our actual purchase. Joe was very supportive of our methods to reach a decision, ie. test driving other non-Lexus cars before making our choice. He was patient, supportive and non-intimidating as we returned three times that Saturday and helped us to negotiate a price within our budget and giving us confidence that we had chosen the right vehicle for our needs. We were very pleased to work with Joe, and would certainly recommend him and Bridgewater Lexus to our friends and family. His professionalism, understanding, and kindness, not to mention his sense of humor were most appreciated. It was our best car buying experience ever ! We love our new Lexus, and would like to thank Joe for his help. We also wish to thank him for the "family photo" he took and sent to us - of David, myself and our newest addition, our 2005 Lexus ES. From now on I will never refer to buying a car and root canal in the same sentence----thanks to Joe Fass. Pat & David Christensen More