Lexus of Bridgewater | Page 100

My wife and I had seen a vehicle on the cars.com website that was located at this dealership, so I called to inquire aboute it. The person on the phone was Joe Fass. He went and took my information and re that was located at this dealership, so I called to inquire aboute it. The person on the phone was Joe Fass. He went and took my information and returned my phone call after he went to make sure the vehicle was indeed on the lot and ready for a sale. He held the vehicle for us until we were able to arrive at the dealership the next day. The vehicle was exacly what we were looking for. I have purchased quite a few cars in my day, and Joe Fass is the most friedliest sales consultant I have ever delt with. He imposed absolutely NO pressure on us to buy. My wife and I drove an hour and 20 minute just to deal with Joe. He even made sure we had some lunch when we arrived on the lot! I have never met ANYONE who would go out of their way as he did for us. He was about making us happy, not selling a car. He spoke our language and not the numbers game. Joe made it so comfortable for us , it was like he was family. I cant wait to see him again when we take delivery of our new truck. Joe will be the only person I deal with in the future. He gave us what we wanted and not some sales pitch. If there is an honorable award out there that this man can receive, theres no dought in my mind Joe deserves it. More

I bought a 2011 HS250 that I picked up Saturday, May 28th. Joe Fass was an excellent sales person, very professional and responsive to my inquiries due to the lengthy time it took to receive my car afte 28th. Joe Fass was an excellent sales person, very professional and responsive to my inquiries due to the lengthy time it took to receive my car after the earthquake in Japan. He was able to get me the color I wanted and sold me the car using his own wife's 2010 HS250 as a selling tool. Thank You, I love my new car! More

This was my first purchase from Lexus of Bridgewater but it definitely won't be my last. From the moment I walked thru the door everyone treated me with professionalism and respect. Joe Faas, is one of th it definitely won't be my last. From the moment I walked thru the door everyone treated me with professionalism and respect. Joe Faas, is one of the best salesman I have ever worked with. His knowledge and experience left me extremely satisfied and impressed. He knew the cars very well and was able to explain all features and options. At no point was he rushing us or pressuring us into a purchase. He made the car buying experience a pleasure. When we returned to pick up our new vehicle Joe took two hours to explain the car to us from bumper to bumper. No salesman has ever done more than just hand us the keys at vehicle delivery. Joe went above and beyond and I would recommend him and this dealership to anyone in the market for a Lexus. The pricing is great, they are honest, and gimmick free. Scott Giarraffa the Finance manager was also a pleasure to work with. Thanks again to everyone at Lexus of Bridgewater for the great experience and we will be back for another car soon Joe! More

This is our second lease with Lexus of Bridewater. We highly recommend Lexus of Bridewater. They make purchasing a car an easy and pleasant experience. The staff is knowledgeable and friendly. Our sales highly recommend Lexus of Bridewater. They make purchasing a car an easy and pleasant experience. The staff is knowledgeable and friendly. Our salesperson, Donald Lombardi, was great! The service department is excellent as well. More

This is my 3rd lease from Peter Chan at Lexus of Bridgewater and he is always freindly and helpful. Makes the lease process very easy. I always get a great deal from Bridgewater and have checked wit Bridgewater and he is always freindly and helpful. Makes the lease process very easy. I always get a great deal from Bridgewater and have checked with other Lexus dealers and know can match the deal Peter has given me in all my leases. More

Our experience at Lexus of Bridgewater has been a pleasant one over the past six years. We want to thank Joe Fass and Lexus of Bridgewater for the wonderful experience. Joe is the reason we keep come pleasant one over the past six years. We want to thank Joe Fass and Lexus of Bridgewater for the wonderful experience. Joe is the reason we keep comeing back. This is our first time with RX350 Joe took the time and explained things that we did not understand. WE would like to thank Joe Fass and the Lexus of Bridgewater Team for a wonderful experience. Joe is more than a saleman, he is our friend. Jon and Pauline More

I was all set to take delivery from a dealer in NY. I saw the car in the rain. When it was delivered it had pitting over 3/4's of the car. I stopped the deal. I was surprised that a lexus pre-certified saw the car in the rain. When it was delivered it had pitting over 3/4's of the car. I stopped the deal. I was surprised that a lexus pre-certified car could be sold in such poor condition. I was also amazed that a dealer could list a price on the internet and then add a dealer fee of $995. This seems like false advertising. I also went to edison lexus and asked for a lease price on a new es350. The sales manager gave me a hard time and pretty much said if I don't take a test drive I can't get a price. Bridgewater lexus was a breath of fresh air. I was pretty under-dressed when I came in and they treated me very well. This guy Joe Fass treated me honestly and fairly. He not only provided me with a fair deal on a great car but also gave me a great buying experience. All you car salesmen out there, take a lesson from Joe, don't make selling a car a win-loose situation between you and your customer. If you provide an enjoyable buying experience you will receive more referrals, more repeat business and make more money. Bottom line - Joe Fass and Bridgewater Lexus are class acts. More

This is the third Lexus that I have purchased from Joe. The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe Fass to anyone looking to buy a new car. Thank you! More

This recommendation is exclusively for the Lexus of Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuf Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuff. Drive through enclosed service area, and a comfortable waiting area. Not only is the car fixed right, it is returned freshly washed every visit. Look for Walter to greet you, and Joel has been amazing as our Service Consultant. Unfortunately the sales department is horrendous and we will not purchase another vehicle from this dealership. After dealing with the sales department I swore I would NEVER purchase another Lexus vehicle but my wife does not want to give up the wonderful service department at Lexus of Bridgewater so she holds on to her 8 year old car rather than lose Joel & Walter. I could not really appreciate this until this past week when my wife really required assistance and they were there for her. In a big way. That means a lot when you are miles away and unable to be there yourself. After this week I will reconsider my stance on purchasing another Lexus but not my commitment NOT to purchase it from their loathsome sales department. Many thanks to all that have been so wonderful, helpful, and friendly each and every service visit. We will continue to support you, and speak very highly of the Lexus of Bridgewater Service Department. We will also continue to tell everyone how terribly we were treated by the sales department, never, ever, have we been treated in such an unprofessional, condescending manner... and this was as repeat customers! Service: two solid thumbs up Sales: not even worth the physical effort to turn both thumbs down. More

My experience with Bridgewater Lexus and Joe Fass was exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the dealership and the salesman. I have absolutely no complaints. More