
Lexus of Bridgewater
Bridgewater, NJ
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I had such an amazing experience at Lexus of Bridgewater dealership with Eddie R.! From the moment I walked through the door, the customer service was outstanding. Eddie is extremely knowledgeable, well-edu dealership with Eddie R.! From the moment I walked through the door, the customer service was outstanding. Eddie is extremely knowledgeable, well-educated, and super humble, which made the whole process so smooth and stress-free. The service was fast, efficient, and beyond my expectations. What really stood out was how welcoming everyone was, not just to me but also to my dog, Nila. Eddie was kind enough to make sure Nila felt comfortable and even provided her with water, which truly shows the level of care he has for his customers. A big thank you also to Scott, who was incredible in helping me wrap up the deal on such short notice. Overall, this was hands down one of the best dealership experiences I’ve ever had, and I highly recommend asking for Eddie R. if you want top-notch service! More
Today I became the proud owner of a beautiful Lexus! ! As soon as I entered the gorgeous showroom at Le us of Bridgewater, I was greeted by Eddie R., who made me feel at ease the moment I met him. His ca ! As soon as I entered the gorgeous showroom at Le us of Bridgewater, I was greeted by Eddie R., who made me feel at ease the moment I met him. His calm demeanor, and his knowledge of the Lexus I was interested in, led me to the ultimate purchase of my dream car. Eddie R. Is definitely the go-to salesperson if you are considering getting a car. His warmth, kindness, honesty, integrity, and patience are just some of his many attributes! Thank you for making me a very happy camper, Eddie R.! I also wanted to thank some members of the management team, which included Joelle H., Scott C., and Mike T. They were extremely helpful as well, and made the purchase process as seamless as possible for us! More
Pleasant experience, We walked into Lexus Bridgewater at 5:30 PM ,on Friday evening, the weekend of Labor day - no prior appointment - we just waltzed in. We met Eddie Ruggirello and requested to test drive 5:30 PM ,on Friday evening, the weekend of Labor day - no prior appointment - we just waltzed in. We met Eddie Ruggirello and requested to test drive a RX 350 Hybrid. Eddie patiently walked us thru the options during the test drive and post that explained all of the trims. He was in constant touch with us while the car was in transit, and on the day of delivery told us what to expect. We walked in at 5:30 again for delivery, the process was an hour long, Eddie took a lot of time walking us thru the car again. No pressure tactics, no gimmicks, no b**sh**ing , just plain facts. It was our first Lexus experience, and definitely recommend Lexus of Bridgewater and Eddie as your sales gentleman. Thanks Eddie !. Not to forget Joelle from the finance dept. She is very pleasant and efficient, no pressure tactics , walked us thru the options with extended warranty, Lexus care and Maintenance plan. More
Eddie R. was a great salesperson to work with --- follows up on communications, does what he says he will do, no games or hard sell stuff. Made the process e was a great salesperson to work with --- follows up on communications, does what he says he will do, no games or hard sell stuff. Made the process easy and straightforward. I would recommend him to anyone looking to buy a Lexis. More
My mom and I visited the Bridgewater Lexus dealership on August 23rd. From the moment we walked in, we felt a warm welcome. From the front desk to the manager, every employee was welcoming and friendly. Our August 23rd. From the moment we walked in, we felt a warm welcome. From the front desk to the manager, every employee was welcoming and friendly. Our salesperson, Eddie R, won us over with his professionalism and patient service. He also provided excellent communication during our test drive, making us feel very comfortable. Ultimately, we chose a fantastic RZ450 all-electric car! It's a fantastic car! and we couldn't be happier. Thank you for making this choice for me! More
Terrible experience! I called the parts department at Lexus of Bridgewater for a clock spring. They quoted me $980 plus tax and refused to offer any other option. I ended I called the parts department at Lexus of Bridgewater for a clock spring. They quoted me $980 plus tax and refused to offer any other option. I ended up buying the exact same part for $190 elsewhere. That’s more than a 500% markup! This is a complete rip-off — taking advantage of customers. Shame on them for these business practices. More
Went to Lexus of bridge water for a routine oil change and rotating of tires. Shana Sarcona was wonderful! Shana is very professional and always greets her clients with a smile! Definitely will return fo and rotating of tires. Shana Sarcona was wonderful! Shana is very professional and always greets her clients with a smile! Definitely will return for all my services that I need. More
If you are looking for exceptional service, someone who listens to your needs, helps you navigate what you are looking for, and delivers within hours, Eddie R is the man for the job! What was becoming suc listens to your needs, helps you navigate what you are looking for, and delivers within hours, Eddie R is the man for the job! What was becoming such a frustrating process with other dealerships and sales reps, Eddie handled with ease. A very happy Lexus owner! More
Eddie R. was a huge help in my purchase of the Lexus RX 350. I had a pretty unpleasant experience with an unfriendly salesperson at another Lexus dealership, was a huge help in my purchase of the Lexus RX 350. I had a pretty unpleasant experience with an unfriendly salesperson at another Lexus dealership, but everyone at the Bridgewater location was kind and welcoming, and the overall vibe was great. Eddie, in particular, was incredibly friendly, warm, and humorous. He patiently answered all of my questions in detail and made the entire process smooth and enjoyable. I feel so lucky to have met him! More