Lexus of Bridgewater

The service at Lexus Bridgewater is top tier. Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail thr Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail throughout the process. He also kept me up to date on the arrival and preparation of my vehicle. I would definitely recommend him to anyone looking to join the Lexus family! More

Hands down the best Lexus dealership. Shawn Wittenburg (Salesman) and Joe Jakob (Finance) went above and beyond to ensure me my Lexus experience was the best of the best. Shawn was very p Shawn Wittenburg (Salesman) and Joe Jakob (Finance) went above and beyond to ensure me my Lexus experience was the best of the best. Shawn was very patient with me and showed me my new NX and taught me a lot on how to utilize my NX to its fullest with all the features my car came with. Joe Jakob made the buying process seamless and so easy, his is the best of the best and will definitely recommend him . Both Shawn and Joe made the delivery experience a well remembered experience and I will always remember this joyous occasion. Thank you Lexus of Bridgewater for the great experience and the great staff to assist me with my new purchase. More

Great service from true professionals! Highly recommend Lexus of Bridgewater! Sales and service are top notch Highly recommend Lexus of Bridgewater! Sales and service are top notch More

So much went wrong …. 1. Put down a deposit of $2500 for a specific car/ VIN and without prior notice my credit card was charged an additional 3% fee. When paying on 1. Put down a deposit of $2500 for a specific car/ VIN and without prior notice my credit card was charged an additional 3% fee. When paying on line they don’t tell you about the 3%, they just add it The law requires on line purchases to identify any credit card fee separately. They failed to do so. Other dealerships do not charge an extra 3% for a credit card deposit. 2. Received call after the day after the deposit that the specific vehicle with a specific VIN # was no longer available as it had been sold. Another one would take 4-6 weeks to get . 3. They added an extra MV fee of $250 into the tax , this is sometimes referred to as a luxury tax , but is actually a supplemental titling fee. They are suppose to itemize this out. They did not. But more importantly the vehicle I contracted for is exempt from this fee. So one would have to know that and catch that they snuck it into the tax. A clear violation of the statutes requirement 4. After all this I cancelled the order and requested a refund. They are very slow to process that as it must go through their finance/business department. After 9 days I still did not have the almost $2600 refund. Now my credit card bill is due and I must pay this or get interest charges on my credit card bill. There are too many games and too many questionable or illegal practices that occurred in this transaction. More

By far, best car buying experience to date. Highly recommend Eddie R and the Bridgewater Lexus crew. They exceeded my expectations in every way. Thank you guys! Quick, easy, no pressure sales. Highly recommend Eddie R and the Bridgewater Lexus crew. They exceeded my expectations in every way. Thank you guys! Quick, easy, no pressure sales. In and out with our new Lexus in under 3 hours. So happy we decided to stop in and see what they had to offer. More

Great people and service, hope to work with them in future. This dealership deserves recognition for the great work they do. future. This dealership deserves recognition for the great work they do. More

Eddie r was our salesman and he was professional and extremely helpful, would absolutely recommend him. extremely helpful, would absolutely recommend him. More

My salesman was Eddie R. His attention to detail and expertise made me purchase a vehicle here! His attention to detail and expertise made me purchase a vehicle here! More

Eddy R was professionally competent and friendly. I appreciate first class service. The experience was delightful and rewarding I appreciate first class service. The experience was delightful and rewarding More

I recently purchased my Lexus GX SUV, and the experience was nothing short of outstanding thanks to Eddie Ruggirello, the sales manager. From the moment we walked into the dealership, Ed provided top-notch, was nothing short of outstanding thanks to Eddie Ruggirello, the sales manager. From the moment we walked into the dealership, Ed provided top-notch, personable service. He made sure to understand my needs and preferences, guiding me through the entire process with patience and expertise. Eddie’s attention to detail and dedication to customer satisfaction really stood out. He answered all my questions, was transparent about the details, and made the entire buying process smooth and stress-free. His professionalism and friendly demeanor made me feel confident in my decision, and I couldn’t be happier with my new Lexus GX. If you're looking for an exceptional car-buying experience, I highly recommend Lexus of Bridgewater and working Eddie Ruggirello. He truly goes above and beyond to ensure his customers leave happy. More