Lexus of Bridgewater

My wife and I recently purchased a Lexus TX from Lexus of Bridgewater and we cannot say enough good things about our salesman Eddie Ruggirello. From the moment we walked in, Eddie was attentive and professi Bridgewater and we cannot say enough good things about our salesman Eddie Ruggirello. From the moment we walked in, Eddie was attentive and professional. He took the time to understand our needs (my wife is currently pregnant) and made us feel as if he was looking for a car for one of his own family members. Eddie was incredibly knowledgeable about all of the Lexus models and answered all our questions thoroughly. He also worked hard to get us the car we wanted and ensure the financing process was smooth and easy. We are so happy with our new TX and we highly recommend Eddie and Lexus of Bridgewater to anyone looking for a new vehicle. More

Great service, Richard and Joelle were extremely helpful. The facility is beautiful , and everyone was polite starting with the receptionist when you walk into the entrance The facility is beautiful , and everyone was polite starting with the receptionist when you walk into the entrance More

Once again, Eddie R. was my salesman for my first lease of a spiffy cool 2025 RX-350 Premium Hybrid. Eddie was in constant contact with me leading up to the pick up date, was my salesman for my first lease of a spiffy cool 2025 RX-350 Premium Hybrid. Eddie was in constant contact with me leading up to the pick up date, keeping me informed as to any dollar changes and the like. He also spent time with me in the RX showing me many of the features before I drove it home. Eddie is always upbeat and available, same caring approach (same old jokes too, but who cares?). More

We had an excellent experience working with Eddie R. throughout the buying process of our Lexus. He made everything so easy and stress-free. What stood out most was that he never pushed to sell, which m throughout the buying process of our Lexus. He made everything so easy and stress-free. What stood out most was that he never pushed to sell, which made us feel completely comfortable and confident in our decision. The process was smooth, professional, and quick from start to finish. Eddie’s friendly and approachable manners made what could have been a stressful process incredibly pleasant. We can’t recommend him enough—if you’re looking for someone who truly puts the customer first, Eddie R. is your guy! More

The service at Lexus Bridgewater is top tier. Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail thr Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail throughout the process. He also kept me up to date on the arrival and preparation of my vehicle. I would definitely recommend him to anyone looking to join the Lexus family! More

Hands down the best Lexus dealership. Shawn Wittenburg (Salesman) and Joe Jakob (Finance) went above and beyond to ensure me my Lexus experience was the best of the best. Shawn was very p Shawn Wittenburg (Salesman) and Joe Jakob (Finance) went above and beyond to ensure me my Lexus experience was the best of the best. Shawn was very patient with me and showed me my new NX and taught me a lot on how to utilize my NX to its fullest with all the features my car came with. Joe Jakob made the buying process seamless and so easy, his is the best of the best and will definitely recommend him . Both Shawn and Joe made the delivery experience a well remembered experience and I will always remember this joyous occasion. Thank you Lexus of Bridgewater for the great experience and the great staff to assist me with my new purchase. More

Great service from true professionals! Highly recommend Lexus of Bridgewater! Sales and service are top notch Highly recommend Lexus of Bridgewater! Sales and service are top notch More

So much went wrong …. 1. Put down a deposit of $2500 for a specific car/ VIN and without prior notice my credit card was charged an additional 3% fee. When paying on 1. Put down a deposit of $2500 for a specific car/ VIN and without prior notice my credit card was charged an additional 3% fee. When paying on line they don’t tell you about the 3%, they just add it The law requires on line purchases to identify any credit card fee separately. They failed to do so. Other dealerships do not charge an extra 3% for a credit card deposit. 2. Received call after the day after the deposit that the specific vehicle with a specific VIN # was no longer available as it had been sold. Another one would take 4-6 weeks to get . 3. They added an extra MV fee of $250 into the tax , this is sometimes referred to as a luxury tax , but is actually a supplemental titling fee. They are suppose to itemize this out. They did not. But more importantly the vehicle I contracted for is exempt from this fee. So one would have to know that and catch that they snuck it into the tax. A clear violation of the statutes requirement 4. After all this I cancelled the order and requested a refund. They are very slow to process that as it must go through their finance/business department. After 9 days I still did not have the almost $2600 refund. Now my credit card bill is due and I must pay this or get interest charges on my credit card bill. There are too many games and too many questionable or illegal practices that occurred in this transaction. More

By far, best car buying experience to date. Highly recommend Eddie R and the Bridgewater Lexus crew. They exceeded my expectations in every way. Thank you guys! Quick, easy, no pressure sales. Highly recommend Eddie R and the Bridgewater Lexus crew. They exceeded my expectations in every way. Thank you guys! Quick, easy, no pressure sales. In and out with our new Lexus in under 3 hours. So happy we decided to stop in and see what they had to offer. More

Great people and service, hope to work with them in future. This dealership deserves recognition for the great work they do. future. This dealership deserves recognition for the great work they do. More