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Lexus of Birmingham

Irondale, AL

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Reviews
Vehicles
4.8
256 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 256 reviews

December 10, 2024

The salesman followed through on all delivery promises. The sales floor has been upgraded along with the customer service waiting area; nicely done. More

by gtenzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin garner
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Dec 12, 2024 -

Lexus of Birmingham responded

Hi, we are so happy to read such a great review about Lexus of Birmingham! Thank you again for the great review!

December 04, 2024

My experience could not have been better. There was no pressure and everyone made me feel comfortable ( thanks Berry and Craig). Very professional and helpful! More

by lindaeldridge33
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Berry Dye, Craig Curlette
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Dec 06, 2024 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

All the personnel was friendly and the consultant , Mr. A. McMillan was very nice and knowledgeable. More

by cbpking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton McMillan
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Dec 03, 2024 -

Lexus of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 28, 2024

Had a wonderful experience in the purchase of our new Lexus. Rich did a great job guiding us through the process. More

by ddemsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Quarles
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Dec 03, 2024 -

Lexus of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 27, 2024

Excellent service, everyone was very helpful and courteous, answered all questions asked about the vehicle, area clean More

by etterette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Merck,
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Dec 03, 2024 -

Lexus of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 21, 2024

Alton was amazing! He was very welcoming and knowledgeable about the vehicle I wanted to buy. More

by ashleycooks2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alton McMillan
Report | Print
Nov 22, 2024 -

Lexus of Birmingham responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 20, 2024

Excellent service from sales to technology guru! the new TX 350 is an awesome vehicle! More

by Phil
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Craig Curlette, Tom Strickland, Clifton Payne
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Nov 22, 2024 -

Lexus of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

Very welcoming and professional. Well adept of the product and provided clear instructions to use More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berry Dye
Report | Print
Nov 19, 2024 -

Lexus of Birmingham responded

Hello Eric, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Overall wonderful experience from beginning to end with Lexus of Birmingham. Joe Zegarelli assisted us in the purchase of our new vehicle. Very experienced and extremely knowledgeable. Best experience e More

by CEC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zegarelli
Report | Print
Nov 18, 2024 -

Lexus of Birmingham responded

Hi, thank you so much for your positive comments about Lexus of Birmingham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Birmingham!

November 13, 2024

The sales person was very accommodating and courteous. He made the process painless and pleasant. More

by Sallie
Recommend Dealer
Yes
Employees Worked With
Joe Zeck
Report | Print
Nov 15, 2024 -

Lexus of Birmingham responded

Sallie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. Thank you, and have a fantastic day!

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