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Lexus of Birmingham

Irondale, AL

4.6
196 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 196 reviews

July 27, 2024

Husband and I were searching for a new car and weren’t sure which make or model would best suit our desires. Salesperson greeted us and listened to our list of wants; he then recommended three models a se More

by D_willi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
Jul 30, 2024 -

Lexus of Birmingham responded

D, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 24, 2024

Excellent Service! I pre ordered. Great communication all throughout the waiting period, easy day-of service at pickup. Mostly handled before I got there to get me in a More

by devotestudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 26, 2024 -

Lexus of Birmingham responded

Hi, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 24, 2024

This is the best dealership I’ve ever been to. They take care of you and answer every question you have More

by khover1272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
Jul 26, 2024 -

Lexus of Birmingham responded

Hi, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 21, 2024

We worked with Justin Banks he was exceptional. The entire experience was incredible. Thank you so much. More

by stacydsewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Banks
Jul 23, 2024 -

Lexus of Birmingham responded

Stacy, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 19, 2024

Great car buying experience! Everyone we encountered was friendly and knowledgeable. Would highly recommend this dealership. More

by lili1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Payne, Davis Darrow
Jul 23, 2024 -

Lexus of Birmingham responded

We are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 18, 2024

Professional, prompt and proficient service! Love the new facility. It makes the wait time fly by. More

by Alys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon and Kevin
Jul 18, 2024 -

Lexus of Birmingham responded

Hi there Alys, thank you so much for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! Have a great day!

July 17, 2024

Bought our daughter a used 2016 Toyota Camry Joe Straub did a great job at communicating with me about the whole process he was a pleasure to work with and Tom did a stand up job on the finance end as well More

by Ccox9883
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buz Boyd was on the floor interacting with customers and was very personable Joe Straub, Michelle Mandeville, Christina Marlowe, Tom finance guy
Jul 18, 2024 -

Lexus of Birmingham responded

Hi there, thank you so much for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! Have a great day!

June 24, 2024

The whole experience was magnificent. Justan was patient and friendly with his presentation of our vehicle. The entire process was first class. I would highly recommend this dealership to More

by brigittepsolomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justan Banks
Jun 25, 2024 -

Lexus of Birmingham responded

Brigitte, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

My long term, through 6 leases, salesman, Cliff Payne, is the absolute best. The dealership is great because of its people including my just as long term customer service rep, Ron Amerson. More

by harrisbray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Payne
Jun 15, 2024 -

Lexus of Birmingham responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 11, 2024

Salesman Sidney Mashburn was excellent . Very informed and helpful. Minimum of hassle. Car selection was good More

by Welden
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sidney Mashburn
Jun 12, 2024 -

Lexus of Birmingham responded

Welden, we are so pleased you enjoyed your visit to Lexus of Birmingham! Thank you for taking the time to let us know how we did. We hope you have a great day!

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