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Lexus of Birmingham
Irondale, AL
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 195 reviews
August 24, 2024
First experience with a Lexus dealer. I bought my car on line. The Sales Manager, Business Manager and, Salesman were all top shelf. They were responsive and understood what it takes to s I bought my car on line. The Sales Manager, Business Manager and, Salesman were all top shelf. They were responsive and understood what it takes to sell an EV in today's market. Well pleased with sales team. More
by mertens486
Employees Worked With
Jonathan, Davis and Chase
August 22, 2024
I ordered a Lexus UX 250 H from this dealership. Tony was great however the vehicle was delivered with one key fob and I was not told about this in advance. I live in a remote area and this could be Tony was great however the vehicle was delivered with one key fob and I was not told about this in advance. I live in a remote area and this could be an issue. After numerous text with the manager of net sales Brandt I finally got a key fob had it programmed and sent the invoice to the dealership and now they do not want to pay for this nor responding. More
by amcclure58
Employees Worked With
Tony, Brandt
August 19, 2024
Everyone knows how difficult it is to find a GX550 right now, but Rich Quarles helped me find the perfect one. No one at the dealership was pushy about add-ons and made sure I got the options I wanted. T now, but Rich Quarles helped me find the perfect one. No one at the dealership was pushy about add-ons and made sure I got the options I wanted. The finance department was extra helpful getting me the best rate possible. Skip those dealerships that have a "dealer mark-up" and go see Rich at Lexus of Birmingham. More
by hollynallred
Employees Worked With
Rich Quarles
July 31, 2024
Everyone made us feel welcome when we walk in the door they took care of us to make sure that we was please with our purchase that we wanted they took care of us to make sure that we was please with our purchase that we wanted More
by Tommy Wright
Employees Worked With
Josep,Zegarelli
July 30, 2024
Lexus of Birmingham is a fantastic dealership. They tailor the car buying experience to the customer. They are one of the biggest dealerships in Alabama but provide a very personable customer ser They tailor the car buying experience to the customer. They are one of the biggest dealerships in Alabama but provide a very personable customer service. More
by Tom
Employees Worked With
Joe Zach
July 28, 2024
Salesman provided quick response to my concerns. He was patient throughout the buying process. He had knowledge of the car, which is a rare among sales people. He was patient throughout the buying process. He had knowledge of the car, which is a rare among sales people. More
by Tony
Employees Worked With
Joe Zegarelli.
July 27, 2024
Husband and I were searching for a new car and weren’t sure which make or model would best suit our desires. Salesperson greeted us and listened to our list of wants; he then recommended three models a se sure which make or model would best suit our desires. Salesperson greeted us and listened to our list of wants; he then recommended three models a sedan and two different SUV sizes. He explained all the features as we test drove each model. He was well informed and able to explain in easy to understand language. We purchased a vehicle and we’re confident it was the right choice for us!! More
by D_willi
Employees Worked With
Jon Parnell
