Lexus of Birmingham

Best Dealership Ever! This is the second Lexus we have purchased from this dealership. We are from the Chattanooga area and drove to Birmingham to purchase. This dealersh This is the second Lexus we have purchased from this dealership. We are from the Chattanooga area and drove to Birmingham to purchase. This dealership offered a price that was $3000 lower than the same vehicle at the Chattanooga dealership. Our salesman, Berry, was the best! He is so patient and works hard to get the best deal for the customer. Mr. Jones is the finance department was wonderful too. The best thing that happened for us was that one of the options we purchased for our car could not be installed the day we bought the car. This was going to cost us another round trip to Birmingham. When our salesman went back to the department that handles the installations, they were not working but the man did it anyway!!! He did not want us to have to make another trip so he did it on his day off. This entire dealership is top notch with the best customer service available to consumers. More

A great experience Patrick Lavoy was my salesman. He NEVER pressured me to buy, lease, or trade up to a more expensive model. I would recommend this salesman and dealer Patrick Lavoy was my salesman. He NEVER pressured me to buy, lease, or trade up to a more expensive model. I would recommend this salesman and dealer to everyone. He was a perfect blend of friendly and professional. More

Super Satisfied My wife and I have purchased two vehicles from TWL. Can't say enough about how good the experience was working with our salesperson Gary Mugnier. We h My wife and I have purchased two vehicles from TWL. Can't say enough about how good the experience was working with our salesperson Gary Mugnier. We have always been pleased with the experience and pricing. After the purchases we never experienced "buyer's remorse". We had a minor accident and brought the car to TWL Collision Center for assessment. They are SUPERIOR! Spent the time necessary to make sure every smidgen of damage was put back to new car status. More

Satisfied Customer I drove to Birmingham a couple of times from Montgomery. Richard Mullins assisted me in finding the right car and the best price. He was very knowledg I drove to Birmingham a couple of times from Montgomery. Richard Mullins assisted me in finding the right car and the best price. He was very knowledgeable of the product line I was interested in and steered me to right car. Well worth the drive. Greg 12/18/2014 More

Purchase Experience This is the second vehicle that we have purchased from Tom Williams Lexus. Both times we have been extremely satisfied with the entire team and the s This is the second vehicle that we have purchased from Tom Williams Lexus. Both times we have been extremely satisfied with the entire team and the service department taking care of our first vehicle. Everyone that we have dealt with has been helpful, friendly and knowledgeable, starting with our salesperson Andrew Simonetti and our service rep Sharon Lampi. We will definitely be returning and would recommend Tom Williams Lexus. More

Extremely Satisfied Customers We have bought three Lexus vehicles within a year and each experience was better than the previous. We worked with Frank who was able to meet all of We have bought three Lexus vehicles within a year and each experience was better than the previous. We worked with Frank who was able to meet all of our specifications, and stayed within our budget without any pressure to buy. A pleasure to work with, attentive with extremely good follow up. We have not needed any service except for regular oil changes, at such time the staff was pleasant and quick. More

Exceptionally friendly and quality sevice. I drove to Tom Williams Lexus this saturday (11/29/14) and met with Clarence Rasberry. He is very helpful and guided me through the purchase process. I drove to Tom Williams Lexus this saturday (11/29/14) and met with Clarence Rasberry. He is very helpful and guided me through the purchase process. This is a great place to buy a car. Customer service is wonderful and the facility is very nice. Clarence makes purchasing a vehicle easy and I am leaving a happy customer. There is a cafe and lounge to enjoy while you are perusing the cars and processing paperwork. I recommend checking with Tom Williams Lexus if your interested in these vehicles. They sell cars all day so if you see one that you like online do not hesitate to act! More

Awesome Salesman I drove to Birmingham to look at the IS 250. Frank Bauman assisted me with finding the car with the options that I wanted and negotiated a deal that w I drove to Birmingham to look at the IS 250. Frank Bauman assisted me with finding the car with the options that I wanted and negotiated a deal that was acceppable. Frank was very knowledgeable, friendly, and a joy to work with. I would recommend Frank Bauman and Tom Williams Lexus to everyone. It is very much worth your drive. The most pleasant car purchase I could have ask for. Charlotte, 11/22/14 More

Wonderful customer service Frank Baumann was my salesman and provided the answer to all of my questions. He went over and above to be helpful on my schedule. I liked the straig Frank Baumann was my salesman and provided the answer to all of my questions. He went over and above to be helpful on my schedule. I liked the straightforward honest dealing with the car I traded in and the price on the car I bought. Frank will take care of you from the moment of first contact to the next time you want to buy a vehicle. I would recommend Tom Williams Lexus. Let Frank take care of all your vehicle needs. More

Awesome continued customer service Over time, this dealership has serviced both of my Lexus vehicles. Every time I have a question or problem Frank is always there to assist us. He is a Over time, this dealership has serviced both of my Lexus vehicles. Every time I have a question or problem Frank is always there to assist us. He is always so patient, friendly, and helpful to all my needs. I would totally recommend Frank and Tom Williams Lexus to others. More