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Lexus of Birmingham

Irondale, AL

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Reviews
Vehicles
4.8
279 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 279 reviews

August 28, 2025

Very professional in every way. Extremely knowledgeable about products and service, particularly technology. I highly recommend this dealership and particularly Clif Payne and Tom S More

by Mike Warren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Payne and Tom Strickland
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Sep 01, 2025 -

Lexus of Birmingham responded

Thank you for the glowing review! We pride ourselves on providing top-notch service and expertise in technology. We look forward to serving you again in the future.

August 23, 2025

Lexusnof Birmingham is excellent. I would highly recommend them to anyone. They are very straightforward. More

by hmilner79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
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Aug 26, 2025 -

Lexus of Birmingham responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. Thank you again for the great review!

August 19, 2025

Sidney Mashburn is the best car salesman I have ever encountered. He got me what I wanted without convincing me to get something that I didnt want. 10 out of 10 for me. More

by wilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Mashburn
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Aug 22, 2025 -

Lexus of Birmingham responded

Wilo, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! We really appreciate your feedback!

August 19, 2025

I just purchased my second vehicle from Lexus of Birmingham. Jon Parnell was very professional and easy to work with on both occasions. I will highly recommend to all of my family and friends. More

by aprilw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
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Aug 22, 2025 -

Lexus of Birmingham responded

April, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. We do hope we can be of assistance in the future. Take care!

August 18, 2025

Joe and the team worked very hard to make it an easy, informative, and positive experience. Joe made sure all the phone and app features were working and provided all the help needed. More

by talacns1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zegarelli
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Aug 22, 2025 -

Lexus of Birmingham responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. We can't wait to see you again, have a great day.

August 09, 2025

I’m satisfied with the great work and service that I got and the kept me updated. More

by dfrazier4013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t recall name at the moment.
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Aug 22, 2025 -

Lexus of Birmingham responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 08, 2025

Excellent service! Very professional. All details were explained in full and easily understandable. Impeccable showroom and atmosphere..! More

by mcwillam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Payne
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Aug 22, 2025 -

Lexus of Birmingham responded

Mcwillam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham.

August 01, 2025

Great customer service and no pressure to make a purchase. He showed us lots of options. More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quarles
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Aug 02, 2025 -

Lexus of Birmingham responded

Craig, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

If you want to have a fun car buying experience see Joe straub! He took the stress away with our TX purchase More

by Cdstep23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Straub and finance guy in first office next to door. Can’t remember his name 😛
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Jul 24, 2025 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

I'm so thankful and impressed 👍 with the service I received it continued each time I come to your facility. I'm so thankful for your consistent work to take the BEST care ❤️ of your customers . More

by Tyrone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton McMillan
Report | Print
Jul 22, 2025 -

Lexus of Birmingham responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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