Lexus of Birmingham

Great experience Very knowledgeable and attentive. Joe Straub very helpful in putting together a deal that fit my needs. All information disclosed, not surprises at Very knowledgeable and attentive. Joe Straub very helpful in putting together a deal that fit my needs. All information disclosed, not surprises at closing. Highly recommend. More

great experience Love this dealership. I would never go to another one after purchasing and servicing my car here. I live in Florida and it is worth the drive! Love this dealership. I would never go to another one after purchasing and servicing my car here. I live in Florida and it is worth the drive! More

Outstanding Licensed Technical Representative Clif Payne was the LTR that assisted me in choosing and purchasing my new Lexus NXt. He actually sold me my first Lexus back in 2000 and I was impres Clif Payne was the LTR that assisted me in choosing and purchasing my new Lexus NXt. He actually sold me my first Lexus back in 2000 and I was impressed with his friendliness, knowledge, and his caring attitude. Living up to that reputation, Clif spent hours of his time helping me choose and understand the technical details of my new car before the purchase, explaining the differences between the Lexus and other vehicles I was considering buting, and subsequently spent an entire afternoon with me making sure I was well acquainted with all the features, even programming most of them for me. He is the most outstanding salesperson, now LTR, that I have ever dealt with in my many years of purchasing multiple cars, and he is one of the primary reasons I chose to use this dealership again. I would highly recommend anyone considering the purchase of a new vehicle to use Clif and Tom Williams Lexus for their purchase. The dealership itself, namely its service department, exudes a friendly willingness to be of assistance to please the customer, and the quality of the work is exemplary. I will certainly purchase future vehicles from this company. More

Great Experience As a woman purchaser, I felt comfortable and I was not condescended to. They did all they could to make the deal possible and within my budget. As a woman purchaser, I felt comfortable and I was not condescended to. They did all they could to make the deal possible and within my budget. More

New ES purchase -- A+ experience for an A+ product After having driven my old GS longer than I care to admit, Gary Mugnier met us at the door Saturday and worked with us for a couple test drives (ES an After having driven my old GS longer than I care to admit, Gary Mugnier met us at the door Saturday and worked with us for a couple test drives (ES and GS), provided useful info and then responded quickly when we called back to check on driving and then buying a different ES350. He and the finance team, including Jeff Wong, simply showed us why we have come back again to Lexus and Tom Williams -- everything is done with premium service and a customer-first approach. It is refreshing in this internet age of stripped-down treatment to have this kind of an experience. We will call Gary next time we need his services, and are enjoying our new car very much. More

Excellent. Again! As a repeat customer (2 from the dealership and 2 more from the salesman) I continue to be pleasantly surprised by Tom Williams Lexus. From giving wha As a repeat customer (2 from the dealership and 2 more from the salesman) I continue to be pleasantly surprised by Tom Williams Lexus. From giving what I wanted on my trade-in to handling all of the paperwork quickly and efficiently, I could not ask for more. And the salesman, Terry Lewis, was outstanding as he has always been. I am picky and can almost always find something to suggest as an improvement, but I am at a loss to do so here. More

Best automobile buying experience across any brand We found the vehicle we wanted online. I called the dealership and spoke with Andrew. We've all been burned before so I was skeptical of the sales exp We found the vehicle we wanted online. I called the dealership and spoke with Andrew. We've all been burned before so I was skeptical of the sales experience but everything they told me was true and I will be buying from Tom Williams Lexus again!! It was very refreshing to get exactly what we were looking for and the sales experience was wonderful. More

Great Deal !!!Great Buying Experience !Great Group of People Wasn't really looking to trade ,saw a like new 1 owner truck just like I would buy new but couldn't afford !!!found out that price was thousands of do Wasn't really looking to trade ,saw a like new 1 owner truck just like I would buy new but couldn't afford !!!found out that price was thousands of dollars below NADA retail ,Dealership team gave me a true price out the door with my old truck being traded in ,got me financed with a great rate from local credit union and I was out the door with my dream truck in a few hours !!!!WoW that was easier than buying a suit and being fitted !this is a great place to purchase a clean car that you can trust ,I highly recommend buying from this Dealership ! More

Very easy They have the TrueCar prices. I enjoy the haggling but was not able to at this dealership. Mr. Wong was very friendly and respectful. He worked har They have the TrueCar prices. I enjoy the haggling but was not able to at this dealership. Mr. Wong was very friendly and respectful. He worked hard and got close to what I was wanting in the finance department. More

Purchase of new car. Robert Cunningham is an excellent agent for Tom Williams in Birmingham. The processing of the sale was fast and without any delays. Overall experien Robert Cunningham is an excellent agent for Tom Williams in Birmingham. The processing of the sale was fast and without any delays. Overall experience is 5 Star Treatment overall. I recommend Tom Williams in Birmingham. More