
Lexus of Birmingham
Irondale, AL
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We had a great experience recently at Lexus of Birmingham. Excellent service and attention to details. We appreciated the advice we received from our sales associate. Birmingham. Excellent service and attention to details. We appreciated the advice we received from our sales associate. More
Justan is amazing; very thorough and no surprises at closing with Tom. They showed me all the cars I wanted and kept me informed a new arrival that accelerated my buy! closing with Tom. They showed me all the cars I wanted and kept me informed a new arrival that accelerated my buy! More
Purchased a new vehicle and had a great experience. The sales person Alton McMillan was the key to making me feel comfortable and excited about the purchase. The sales person Alton McMillan was the key to making me feel comfortable and excited about the purchase. More
My car buying experience was excellent. I did, however, have a problem with the parts dept. I went on Thursday, March 7, & bought a lug nut key for my 2013 Lexus since mine was stripped, I did, however, have a problem with the parts dept. I went on Thursday, March 7, & bought a lug nut key for my 2013 Lexus since mine was stripped, per Mavis Tires in Trussville.. I told the cashier it was for a 2013 model and she said it didn’t matter. I did not know she gave name the wrong size it until I went back to Mavis on Saturday (the same day I bought my new 250 NX) to finally have the tires rotated with the lug nut key my friend found in the back with the spare tire. It had been there since I bought the car from y’all in 2013 and I was not aware of it. I tried returning the part to Lexus but was told it was non-returnable. I was not happy. She never even apologized for giving me the wrong size nor for my inconvenience More