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Lexus of Birmingham

Irondale, AL

4.6
191 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 191 reviews

November 20, 2024

Excellent service from sales to technology guru! the new TX 350 is an awesome vehicle! More

by Phil
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Craig Curlette, Tom Strickland, Clifton Payne
November 19, 2024

Professional and efficient. Ample inventory.xxx bbb. Llll xxx aaa vvvccc true ffff the end More

by nortgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Banks, Patrick ???
Nov 21, 2024 -

Lexus of Birmingham responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Very welcoming and professional. Well adept of the product and provided clear instructions to use More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berry Dye
Nov 19, 2024 -

Lexus of Birmingham responded

Hello Eric, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Overall wonderful experience from beginning to end with Lexus of Birmingham. Joe Zegarelli assisted us in the purchase of our new vehicle. Very experienced and extremely knowledgeable. Best experience e More

by CEC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zegarelli
Nov 18, 2024 -

Lexus of Birmingham responded

Hi, thank you so much for your positive comments about Lexus of Birmingham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Birmingham!

November 13, 2024

The sales person was very accommodating and courteous. He made the process painless and pleasant. More

by Sallie
Recommend Dealer
Yes
Employees Worked With
Joe Zeck
Nov 15, 2024 -

Lexus of Birmingham responded

Sallie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. Thank you, and have a fantastic day!

November 11, 2024

Very impressed with the entire experience and process of having to buy a new car. Alton McMillan was an excellent consultant, and I highly recommend him to anyone looking to buy a Lexus. More

by pputman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton McMillan
Nov 13, 2024 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! Thanks again for the recommendation, and have an amazing day!

November 09, 2024

Lexus of Birmingham is the BEST, My salesman Mr Terry Lewis was the best, a the finance manager Mr Fredric Allen was AWESOME! Please if you need a vehicle go see these guys. My experience with this Deale More

by dorisholley45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Terry Lewis, an Mr Fredic Allen
Nov 15, 2024 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

I selected Jon Parnell to assist me with my purchase of my 2025 Lexus ES 350. He was excellent to work with. Jon returns calls promptly and answers all my questions. This is my third purchase with Lexus More

by debgwar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Parnell
Nov 15, 2024 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Seemingly no idea what they are doing as if they are just starting out. Many errors from the salesman as well as finance manager. More

by trgordon81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Berry
Nov 06, 2024 -

Lexus of Birmingham responded

Trgordon81, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (205) 413-8152. We look forward to hearing from you.

November 01, 2024

Sidney was awesome! He worked very quickly to get us in and out with our new Overtrail Plus. More

by JMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Mashburn
Nov 02, 2024 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! We hope to see you soon!

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