Lexus of Austin

When it was time for a new car to lease, there was no question in my mind that I would head back to Lexus. Randy Hoff is my go to guy. My family and I have been customers at Lexus of Austin for almost t question in my mind that I would head back to Lexus. Randy Hoff is my go to guy. My family and I have been customers at Lexus of Austin for almost twenty years. The sales people and service people are the best. From the people who help you park and get ready to start a service appointment, who hand deliver you to your service representative (mine is Alan. He's great and patient and kind. Makes you feel like you know what you are talking about.) I feel special each time I am there. Now, I'm in my beautiful new LX570. WooHoo! I love it already. Last car I enjoyed was an LS460 Sport. Very sleek and fun to drive. How fortunate am I? This time I met Julez, Randy's assistant, Matt Rutkowski, and Mary Martin. The all were highly trained and eager to make my experience a smooth exciting one. All in all I left with my new vehicle and felt comfortably the captain of my ship. I also know that any of the above mentioned people are a phone call away. Pretty nice feeling! More

I was in the market to purchase a new car and had not done so since 2004. I was fearing the car buying experience as most everyone does. As soon as I walked on the lot, I was able to look at options on m done so since 2004. I was fearing the car buying experience as most everyone does. As soon as I walked on the lot, I was able to look at options on my own time and at my own rate. I became very comfortable and was able to take my time in order to find what I wanted. Brian greeted me and was immediately able to assist me. 4 hours later, I was driving home a 2012 Lexus CT200h (I have been dreaming of one for the last 3 years). I was able to trade in my 2004 Honda Civic and received a fair market value trade in addition to a fair price for "used" 2012 Lexus CT200h. The car is in such great shape that the term "used" doesn't fit well. Excellent Price, Service, Warranties, and Confidence that I made a great purchase is what I received in addition to a new car! If you want to look around, I suggest a visit here. The location itself is like being in a hotel lobby with wonderful amenities. More

Randy Hoff and the Lexus dealership and fantastic. This is my 6th car I have bought from him and I will keep going back! Randy is very attentive but knows the fine balance of not pressuring too much and j is my 6th car I have bought from him and I will keep going back! Randy is very attentive but knows the fine balance of not pressuring too much and just laying out the options. He can make decisions and stands up for you. More

Mr. Hoff is an extremely knowledgable and professional salesman who not only was attentive to my personal preferences in purchasing my Lexus, but also continues to be avaialable to me each and every time salesman who not only was attentive to my personal preferences in purchasing my Lexus, but also continues to be avaialable to me each and every time I have questions or need any assistance whatsoever. He is friendly, courteous, and professional, and always demonstrates a huge amount of knowledge about the vehicle and its myriad features. More

I first looked at a pre-owned vehicle but they made such a good deal on a new ES 350 that I couldn't justify not buying new. Their price offer and trade value were generous and the transaction was done in a good deal on a new ES 350 that I couldn't justify not buying new. Their price offer and trade value were generous and the transaction was done in a short period of time. The facilities are very nice including customer waiting room and refreshments bar. All and all a very good experience; they seemed like they really wanted to be helpful. More

Brian was very nice. It was a pleasure dealing with him. Very courteous. I found all of the Lexus staff very nice. Brian was very helpful. Very courteous. I found all of the Lexus staff very nice. Brian was very helpful. More

Eric Jordan went above and beyond to help me get into the car of my dreams and worked within my budget. I couldn't have asked for a better experience. Ashlee Olsen was a joy. She was very knowledgeable a car of my dreams and worked within my budget. I couldn't have asked for a better experience. Ashlee Olsen was a joy. She was very knowledgeable and helped me set everything up in my car. The entire experience was not like any other experience I have ever had buying a car. Made me feel like I was making the best purchase I could for the rate price. Absolutely no regrets! More

I love my new (gently used) Lexus CT200H - getting incredible gas mileage and it's stylish and fun to drive. Jeff Pray was great to work with! incredible gas mileage and it's stylish and fun to drive. Jeff Pray was great to work with! More

Came to the dealership to look for a new car. Best experience in a dealership I've ever had. Reason for this? They don't believe they are in the car industry. They see themselves as being in the cu experience in a dealership I've ever had. Reason for this? They don't believe they are in the car industry. They see themselves as being in the customer service business. They just happen to sell cars :). The owners of Lexus of Austin are also some of the highest integrity people I have ever met in the industry. Once I walked into the dealership and met Dean Royal, I realized the owners hire the same type of folks...Ethical, high integrity people. Dean was fabulous during the purchasing process. No pressure, just making sure I ended up in the car that was right for me, be it Lexus, or any other vehicle. I have received 3 or 4 calls since purchasing, the car, making sure I am happy, and feel I am in fabulous hands. If you live in Austin, want a luxury vehicle, and have high expectations for service, Lexus of Austin is the place for you. More

I was checking the pre-owned car inventory at the Lexus of Austin dealership after having my car serviced. I met Jeff Pray. He was very attentive, asked the right questions and worked to find what I real of Austin dealership after having my car serviced. I met Jeff Pray. He was very attentive, asked the right questions and worked to find what I really wanted. They did not have what I was looking for in the inventory, so he kept looking, talked to service and found a car that would be appropriate. He contacted me and we went for a drive. It was exactly the right car! Jeff walked me through the whole procedure and was very helpful. He was extremely courteous and kind when speaking to my family members also. I greatly appreciate his professional demeanor and his help, and I love my new Lexus! More