
Lexus of Austin
Austin, TX
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520 Reviews of Lexus of Austin
Chris Ashley was wonderful from start to finish! I was a Toyota girl and decided to upgrade to my first Lexus. Chris made the whole car buying experience simple and easy. Answered any questions or c I was a Toyota girl and decided to upgrade to my first Lexus. Chris made the whole car buying experience simple and easy. Answered any questions or concerns I had! I love my new Lexus and plan on being with Lexus forever. Thank you Chris! More
I just wanted to take a moment to say how impressed I am with the service I received from your Chris. From the moment I walked in the door, he was friendly, welcoming, and eager to help. Chris was incredi with the service I received from your Chris. From the moment I walked in the door, he was friendly, welcoming, and eager to help. Chris was incredibly knowledgeable and patient, answering all of my questions and helping me find the perfect car for my needs. I was also impressed with the quality of the cars on the lot and the ease of the financing process. Overall, I had a fantastic experience and would highly recommend your dealership to anyone in the market for a new car. Thank you for your exceptional service!" More
Since 2017 I’ve been wanting to purchase a Lexus, but didn’t get any serious vibes from the dealers in my area. I was expected to no nothing about cars and just go for flash. Working with Brian Erickson didn’t get any serious vibes from the dealers in my area. I was expected to no nothing about cars and just go for flash. Working with Brian Erickson and a much more youthful staff here in Austin, I felt treated as the knowledgeable customer I am. We were able to narrow down my choices and zero in on which model best matched my checklist of necessities and fluff. Big shout out to the internet customer interface team for keeping onsite and in transit selections current. More
I purchased a car for my son through Jay Lord at the Lexus of Austin dealership in December this year. He was super helpful with finding me the right car, expedited the sale quickly, and then took care Lexus of Austin dealership in December this year. He was super helpful with finding me the right car, expedited the sale quickly, and then took care of a small repair needed afterwards. Great customer service. I highly recommend! More
Since Lexus discontinued the RX450H, I went to peruse the used cars at Lexus of Austin, where I purchased my previous 450H ten years ago. Steve Gonzalez was there to greet me, and he explained just how popul used cars at Lexus of Austin, where I purchased my previous 450H ten years ago. Steve Gonzalez was there to greet me, and he explained just how popular the 2021s and 22s had become since the discontinuation. However, he said he had a low mileage 21 for me to look at. This car had been immaculately cleaned and Steve personally buffed out some spots I found on the body, going above and beyond to make sure I was 100% pleased with my purchase. As a person who has dealt with sales people over the years, I know a good one when I meet him, and Steve is definitely one of them. There was no pressure, just a easy going, helpful and knowledgeable guy, making my purchase go very smoothly. More
Our experience with Lexus of Austin was nothing less than stellar! Our sales consultant, Joe Ward, is an incredible asset to the dealership! Joe is a man of his word, if he says he will keep you updated on stellar! Our sales consultant, Joe Ward, is an incredible asset to the dealership! Joe is a man of his word, if he says he will keep you updated on the progress of your new vehicle he will! Other dealerships should follow the Lexus of Austin business model, so stress free & professional all the way around! More
Our salesman, Paul Sakahara, was excellent! He helped us with our first Lexus purchase in 2010. Very knowledgeable, and we were thrilled to work with him again. Car inventory is still limited, He helped us with our first Lexus purchase in 2010. Very knowledgeable, and we were thrilled to work with him again. Car inventory is still limited, but once we decided on exactly what model & specifics, Paul checked the incoming inventory. We put a deposit down and had a very short wait. We are totally thrilled with our new car and all the amazing features! We would highly recommend Paul Sakahara if you are looking for a new Lexus! More