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Lexus of Atlantic City

Egg Harbor Twp, NJ

4.9
411 Reviews

3169 Fire Road

Egg Harbor Twp, NJ

08234

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Showing 411 reviews

February 06, 2023

I had a great experience. Helen Bitzberger was my salesperson and she was a pleasure to work with from the very beginning. I found all the staff to be very pleasant throughout More

by jelanigarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Bitzberger
Feb 06, 2023 -

Lexus of Atlantic City responded

Congratulations on your new vehicle! We are so happy to hear that Helen and the team took great care of you and earned your five stars. Thank you from all of us at Lexus of Atlantic City!

February 01, 2023

My experience with Lexus of AC is that they very professional, polite and service friendly. I, also, find the quality of their work to be exceptional. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina in service department
Feb 02, 2023 -

Lexus of Atlantic City responded

We are delighted to hear that our service team has provided top-quality work for you. Thank you for your support of Lexus of Atlantic City!

January 14, 2023

Harry is one of the most positive people I have ever met. He goes beyond any expectations and it is the pleasure dealing with Lexus of AC More

by Cazizkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Jan 16, 2023 -

Lexus of Atlantic City responded

Thank you for the review! We appreciate the kind words about Harry and hope to see you back again at Lexus of Atlantic City. Safe travels!

January 14, 2023

Sara did a great job scheduling me in and providing an accurate quote on price and service time. Great customer service. More

by Clinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Barns
Jan 16, 2023 -

Lexus of Atlantic City responded

It's great to hear that Sara took such great care of you! Thank you for choosing Lexus of Atlantic City and for sharing your experience. Take care!

January 07, 2023

Excellent customer service. Have used several times and everything always goes very well. Thank you to the service dept! More

by Swiftybass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Barns
Jan 09, 2023 -

Lexus of Atlantic City responded

We are delighted to receive this feedback. Thanks for working with us here at Lexus of Atlantic City!

December 17, 2022

Outstanding service and customer relations Second to none. Can’t thank John and David enough More

by koceanclub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pulsifer
Dec 19, 2022 -

Lexus of Atlantic City responded

It's amazing to hear that our team's customer service impressed you! We appreciate your business and these kind words. Have a nice day! --Lexus of Atlantic City team

December 13, 2022

Having moved to Middle Township after using the Princeton area Lexus for several years, I found the interaction with my service technician and the people working in that area to be professional, attentive an More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry… 5 stars
Dec 26, 2022 -

Lexus of Atlantic City responded

I am sincerely sorry to hear that our team did not leave the five-star impression we strive for. I can assure you the concerns of our customers are our priority, and I apologize that we could not accommodate you sooner. Your feedback will help us improve, and if you have any additional comments, please contact me directly. I hope we get the chance to assist you in the future. Thank you, James Michener - Service Manager - 609-641-0008 ext 5211

December 09, 2022

Excellent customer service Helen had us out of there in an hour with purchase of new vehicle More

by Jperegman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Bitzberger, Joseph Ciaburri
Dec 09, 2022 -

Lexus of Atlantic City responded

Thank you for this great review of Lexus of Atlantic City! It was our pleasure working with you.

December 05, 2022

Helen, Jason, and the entire team at Lexus of AC goes above and beyond to make you feel like a valued customer. Their service is incredible and they are always available to answer any questions. More

by Sara M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Bitzberger, Jason Chiorazzo, Joseph Ciaburri, Sara Barns
Dec 05, 2022 -

Lexus of Atlantic City responded

It's great to hear that our team took such great care of you! Thank you for choosing Lexus of Atlantic City and for sharing your experience. Safe travels ahead!

November 26, 2022

Yesterday my husband and I had a wonderful experience thanks to our salesperson Helen at Lexus of Atlantic City. Helen is not your stereotypical pushy car salesperson, she is extremely knowledgeable, kin More

by Retired NP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Bitzberger, Joseph Ciaburri
Nov 28, 2022 -

Lexus of Atlantic City responded

Thank you for the great review! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your time working with Helen. Drive safely, and we hope to see you back again at Lexus of Atlantic City!

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