Lexus of Atlantic City
Egg Harbor Twp, NJ
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I was a little worried about some negative postings I had read, until I found out that they were written by a former disgruntled employee, I decided on leasing a new LS.Wow, what a car, Helen was great, real read, until I found out that they were written by a former disgruntled employee, I decided on leasing a new LS.Wow, what a car, Helen was great, really knows the car inside and out. I had been using Lexus of AC's Service Dept. on a used Lexus I had purchased. I got a great number for my trade and decided to buy my dream car. I priced them with 3 other dealers and they did beat the best price I got by $35.00 per month. That doesn't sound like alot but it adds up. When I took delivery it was raining, so they gave me a free detail, and a week later I came back in and they did a perfect job. The car was SPOTLESS. I also go EVERY saturday for my free carwash. How do you top that. I go in for my coffee and 20 minutes later my car is spotless, and they do the interior and exterior. This place is amazing Thank you Helen, Naz, and everyone that helps keep me on the road. More
The sales experience was excellant. My husband and I were not at all sure what make of car we were interested in, and therefore we wanted to shop around various dealerships and test drive various cars. were not at all sure what make of car we were interested in, and therefore we wanted to shop around various dealerships and test drive various cars. Barry and the sales manager were very patient with us, as we came back 3 times (and again test drove the car)before we finally made our decision. All times , they expressed confidence in their product and price, while giving us the space we needed to make our decision. In the end, they gave us the final push (nicely) we needed to close the deal. More
The entire experience was truly a pleasure. They replaced the defective panel, drove us to a diner while doing the necessary work, picked us up at the diner and returned us to the repair shop. Every one was the defective panel, drove us to a diner while doing the necessary work, picked us up at the diner and returned us to the repair shop. Every one was friendly towards us. More
As usual, Chuck goes beyond and above with his customer As usual, Chuck goes beyond and above with his customer service. He asks if any specific problem exists, and questions regarding service to be ren As usual, Chuck goes beyond and above with his customer service. He asks if any specific problem exists, and questions regarding service to be rendered. Chuck will contact you asap if a new issue arrives while servicing the car, and will ask if we'd like to have issue resolved. He explains in detail and shows on paperwork if any concern should be resolved to keep us safe while driving. We appreciate and trust the honesty, and feel comfortable getting service done. From Lou, to all his service staff members, they always acknowledge you and show interest in taking care of your car's needs. To me this is a great asset for anyone dealing with the Lexus of Atlantic City's Service Dept. More