Lexus of Atlantic City
Egg Harbor Twp, NJ
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From the first inquiry to driving away in my new Lexus every employee I had interaction with responded quickly and friendly. I decided to purchase the car at this dealership even though their was one muc every employee I had interaction with responded quickly and friendly. I decided to purchase the car at this dealership even though their was one much closer to my home for one simple reason they listened to what I was looking for and came through with what they promised! More
My wife and I stopped by the dealership to check out the new models and to see what kind of a deal we could put together. I was greeted by Harry, who is a very pleasant person and easy to talk to. He asked new models and to see what kind of a deal we could put together. I was greeted by Harry, who is a very pleasant person and easy to talk to. He asked some basic questions to get a feel for what we were looking for. As a current Lexus owner, I already had a specific vehicle and options in mind. I was pleasantly surprised at how easy and comfortable the process was. No 'Dog and Pony Show' going back and forth every 5 minutes with the proverbial 'were do we need to be?'. We were specific on what options and colors we needed on the vehicle, monthly and down payment amounts. Rob and Harry presented a straight deal. The numbers were in the ball park, and we were comfortable with the deal. It was not a vehicle that was currently in inventory, but they were confident that the correct vehicle would be located. Harry was excellent in communicating when the vehicle would be ready for delivery, and the process was seamless. I must also mention that Mike really took the time to go over all the different options available. He really knows the technology side of the vehicle, but also offered some interesting information on some of the design changes over previous models. Everyone did a great job, we enjoyed the experience and are enjoying the ES350 even more. Thanks, Dave Myers More
I purchased my first Lexus at this dealership in 2010. Since my first purchase, I relocated to Pennsylvania and decided to driving all the way back to Lexus of Atlantic City for my second purchase due to Since my first purchase, I relocated to Pennsylvania and decided to driving all the way back to Lexus of Atlantic City for my second purchase due to their excellent customer service. The staff are courteous and friendly. More
Very friendly knowledgeable staff. All the personnel are very courteous and helpful. Special thanks to Harry Grimley who stepped in to assist me when my regular sales person,Helen Bitzberger was not availa very courteous and helpful. Special thanks to Harry Grimley who stepped in to assist me when my regular sales person,Helen Bitzberger was not available when I visited the dealership. More
They listened to me and knew exactly what I wished to do and accommodated me. Harry Grimley was knowledgeable and most helpful. He and the others involved in the trade-in made it easy for me to return to a and accommodated me. Harry Grimley was knowledgeable and most helpful. He and the others involved in the trade-in made it easy for me to return to a Lexus. More
I recently lost my 2008 Lexus GS due to hurricane Sandy. I did not hesitate to return to lexus of Atlantic City to replace the car. This is my 4th car purchased/leased thru this dealership. Everyone at thi I did not hesitate to return to lexus of Atlantic City to replace the car. This is my 4th car purchased/leased thru this dealership. Everyone at this dealership does an outstanding job of making the car buying experience a positive one. Everyone seems to be a 'team player' with the focus of making sure you are comfortable and happy and well informed on the products they are presenting. I would also like to thank Tom for 'jumping in' when I came in unannounced and Helen and Chuck were not available to answer a couple of questions. Again, everyone was very attentive - something that I have not seen at other dealerships, and this to be is a big reason I will continue to do business with Lexus of Atlantic City. More
Customer service was excellent From dealing with Helen to Scott Harvey. We were very happy during and after the sale. Would Highly recommend the dealership and Helen. Scott Harvey. We were very happy during and after the sale. Would Highly recommend the dealership and Helen. More
My husband and I have been customers of Lexus of Atlantic City for 10 years now. Our experience has always been a good one. The staff is friendly, but more importantly, knowledgable. We bought two cars y City for 10 years now. Our experience has always been a good one. The staff is friendly, but more importantly, knowledgable. We bought two cars yesterday. A gently used Toyota Matrix, with only 4,000 miles, and a new 2012 LS350. As it has been in the past, this purchase was completed with ease. That's what I like about dealing with the employees at this dealership. There is no game playing. We, as customers, feel we are consistently treated fairly and honestly. The service department has always been accommodating. When we bring our cars in for maintenance, we feel confident that we are getting the best service. I want to thank Scott Harvey for his patience as my husband and I agonized over a difficult decision. Because of his vast knowledge of various car makes and models, Vinnie Lombardi was excellent in helping us with our Toyota purchase. Chuck Landherr is like a friend we have known for years. We considered trying other car manufacturers this time and even investigated a few. But, we have not found another dealership or car manufacturer that can compare with Lexus of Atlantic City. More
I went to three dealers. I am a resident of Pennsylvania and preferred to buy from Lexus of Atlantic City. I was treated fantastic . chuck was attentive and the paperwork was done efficiently and quickly. and preferred to buy from Lexus of Atlantic City. I was treated fantastic . chuck was attentive and the paperwork was done efficiently and quickly. The manager, Scott Harvey, was very helpful. This is the second Lexus I purchased from them because they make it most pleasurable. they at an honest dealership which I have found over the years no to always be the case! I will always purchase from Atlantic City Lexus More
I am beginning the search for a new car. Tom Tadley took the time with me and was fine with answering all my questions and taking me for a test-drive. If I decide to buy a Lexus, it would definately be fro the time with me and was fine with answering all my questions and taking me for a test-drive. If I decide to buy a Lexus, it would definately be from Tom at Atlantic City Lexus. PJM More