Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Atlantic City
Egg Harbor Twp, NJ
417 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 417 reviews
August 06, 2013
I had a wonderful experience with Sean. He was very I had a wonderful experience with Sean. He was very professional and very informed. He also was someone you felt you could trust which is unusua I had a wonderful experience with Sean. He was very professional and very informed. He also was someone you felt you could trust which is unusual in car dealerships. More
by Roisin07
Employees Worked With
Sean Minor
July 26, 2013
Stooped in to talk about purchasing a vehicle. I was told they didn't have the color combo I wanted this was a wednesday.Chuck told me he could have it in a day. Called the next day told me the car was in i they didn't have the color combo I wanted this was a wednesday.Chuck told me he could have it in a day. Called the next day told me the car was in i said great. He told me he was off friday but would be in saturday. I told him great would see him saturday morning at 11am keep in mind I was driving 45 minutes to get there.Called twice friday to ask a few questions no one could answer. I called saturday morning 9am and told him I would be there at 11am as scheduled.When we pulled up another salesman was pulling car up removing plastic cover from seat. I said that's the car they brought in for us. Told Chuck and his response was lets give it a few minutes. Meanwhile they let someone test drive it. 10 minutes later the people went into the other salesmans office I said to Chuck shouldn't you say something his response was lets not draw attention to the vehicle. He knew I was stewing next thing you know they signed the paperwork and sold the car on us. Chucks response to my question the second time about why he didn't say anything was it wasn't the Christian thing to do. It was ok to screw us out of the deal but not ok to tell the other people it was sold. Right from the beginning Chuck told me he wouldn't play games well you scrwed us thanks. STAY AWAY HORRIBLE EXPIERENCE. Even the manager said no big deal we can get you another car Thanks guys great service. Have moved on and bought elsewhere. More
by marcfusco
Employees Worked With
Chuck Landherr
July 11, 2013
This is the second vehicle I bought from Atlantic City Lexis. Barry treated me like family. Augustine gave me what I thought was fair market values for my used automobiles and Mike walked me through the Lexis. Barry treated me like family. Augustine gave me what I thought was fair market values for my used automobiles and Mike walked me through the paperwork. I have used the service department in the past, and they have always been excellent as well, so buying a car from them was a no brainer. More
by jkanefsky
Employees Worked With
Augustine Staino, Mike Fawcett, Barry Glauser
July 09, 2013
I HAD A UNIQUE KIND OF BUYING EXPERIENCE. I HAD JUST HAD TRIPLE FUSION ON MY NECK TWO WEEKS PRIOR TO MY VISIT TO LEXUS OF ATLANTIC CITY. I WAS SHOPPING FOR A NEW SUV, MY SISTER DEB, HAD TO DRIVE FOR ME, SIN TRIPLE FUSION ON MY NECK TWO WEEKS PRIOR TO MY VISIT TO LEXUS OF ATLANTIC CITY. I WAS SHOPPING FOR A NEW SUV, MY SISTER DEB, HAD TO DRIVE FOR ME, SINCE I WAS IN A FULL NECK BRACE. I HAD BEEN TO CADILAC THE DAY PRIOR AND WAS ON MY WAY TO PHILLY FOR MY FIRST DR.'S VISIT SINCE SURGERY. WE STOPPED IN TO LEXUS OF AC AND MET HARRY GRIMLEY RIGHT AWAY, I EXPLAINED MY SITUATION TO HARRY AND HE GOT US INTO A BEAUTIFUL RX 350, WE WORKED OUT THE DETAILS AND PICKED UP THE LEXUS THE NEXT DAY. EVEN THOUGH I HADN'T EVEN DRIVEN THE SUV YET, I WAS SOLD! THANKS HARRY AND THE TEAM AT LEXUS OF AC. GREAT JOB More
by mhclifford
Employees Worked With
Harry Grimley
June 17, 2013
My experience was excellent starting with the emails reminding me that lease end was approaching right through to closing a deal on a lease. When I entered the door to the dealership we were very pleasa reminding me that lease end was approaching right through to closing a deal on a lease. When I entered the door to the dealership we were very pleasantly greated by our sales associate, Bob Prade, and the receptionist. Mr. Prado handled the sales transaction very professionally and covered all of the vehicle options when we returned to pick up our new ES 350. We were totally satisfied. Bob Turken More
by bobtee7
Employees Worked With
Bob Prato
May 19, 2013
My wife and i purchased a 2013 Lexus 350 ES and Helen was TRULY OUTSTANDING. We will definitely recommend this dealership. Her professionalism was the best!!!!!!! TRULY OUTSTANDING. We will definitely recommend this dealership. Her professionalism was the best!!!!!!! More
by gregc919
Employees Worked With
Helen Bitzberger
May 15, 2013
From the first inquiry to driving away in my new Lexus every employee I had interaction with responded quickly and friendly. I decided to purchase the car at this dealership even though their was one muc every employee I had interaction with responded quickly and friendly. I decided to purchase the car at this dealership even though their was one much closer to my home for one simple reason they listened to what I was looking for and came through with what they promised! More
by Coccobob
Employees Worked With
Harry Grimley
May 06, 2013
My wife and I stopped by the dealership to check out the new models and to see what kind of a deal we could put together. I was greeted by Harry, who is a very pleasant person and easy to talk to. He asked new models and to see what kind of a deal we could put together. I was greeted by Harry, who is a very pleasant person and easy to talk to. He asked some basic questions to get a feel for what we were looking for. As a current Lexus owner, I already had a specific vehicle and options in mind. I was pleasantly surprised at how easy and comfortable the process was. No 'Dog and Pony Show' going back and forth every 5 minutes with the proverbial 'were do we need to be?'. We were specific on what options and colors we needed on the vehicle, monthly and down payment amounts. Rob and Harry presented a straight deal. The numbers were in the ball park, and we were comfortable with the deal. It was not a vehicle that was currently in inventory, but they were confident that the correct vehicle would be located. Harry was excellent in communicating when the vehicle would be ready for delivery, and the process was seamless. I must also mention that Mike really took the time to go over all the different options available. He really knows the technology side of the vehicle, but also offered some interesting information on some of the design changes over previous models. Everyone did a great job, we enjoyed the experience and are enjoying the ES350 even more. Thanks, Dave Myers More
by dmyers3226
Employees Worked With
Harry Grimley
May 06, 2013
I purchased my first Lexus at this dealership in 2010. Since my first purchase, I relocated to Pennsylvania and decided to driving all the way back to Lexus of Atlantic City for my second purchase due to Since my first purchase, I relocated to Pennsylvania and decided to driving all the way back to Lexus of Atlantic City for my second purchase due to their excellent customer service. The staff are courteous and friendly. More
by Staciilove876
Employees Worked With
Helen Bitzberger, Barry Glauser
May 05, 2013
Very friendly knowledgeable staff. All the personnel are very courteous and helpful. Special thanks to Harry Grimley who stepped in to assist me when my regular sales person,Helen Bitzberger was not availa very courteous and helpful. Special thanks to Harry Grimley who stepped in to assist me when my regular sales person,Helen Bitzberger was not available when I visited the dealership. More
by retiredgov
Employees Worked With
Chris Morciglio, Helen Bitzberger, Harry Grimley
