Lexus of Atlantic City

Great Sales Experience-Lexus of Atlantic City My wife was in the market for a new vehicle. Under consideration were Lexus and Mercedes Benz, both fine automobiles. Our visit to the Atlantic City L My wife was in the market for a new vehicle. Under consideration were Lexus and Mercedes Benz, both fine automobiles. Our visit to the Atlantic City Lexus showroom was just to see the new models as our intent was to purchase in Pennsylvania near our permanent home. However, the sales representative, Helen Bitzberger, was so helpful in taking time to explain the differences in the various Lexus models that we finally considered buying there. She had just the right mix of trying to sell a vehicle and trying to meet customer needs. We finally selected a GS 350 AWD. The car sells itself. Helen convinced us where to buy More

Why AC Lexus is the Best! Last week my wife and I acquired our fourth Lexus RX. When one talks about the "Lexus Experience," this dealership exudes this idea. We have dealt w Last week my wife and I acquired our fourth Lexus RX. When one talks about the "Lexus Experience," this dealership exudes this idea. We have dealt with Helen Bitzberger for the second time now, and we were treated so well with the utmost respect and attention to our needs. The transaction was very smooth and included a personal interaction with the general manager. The fact that we are repeat customers was taken into account. The first time I ever went to the dealership was a great experience, and has continued through to car number four. One is treated in a way that you just don't find at other dealers. It is refreshing to be given the facts, figures, and options up front without having your sales person running back and forth to get permission to work the "deal.." We left our EZ pass in the other vehicle by accident, and they immediately mailed it to us. Tags are in the mail to save us another trip. We live an hour away, but worth the drive to get one of the best vehicles made that is sold by the best dealership from which I have acquired a vehicle. They take care of you after the purchase as well. The service department is outstanding. Helen has contacted me since the purchase to ensure everything is fine and has taken care of a couple of incidentals for me as well. They have a lifetime customer!!!! More

Pleasant experience I do not enjoy buying a car, but Branden Franco and the friendly staff at Lexus of AC made it a pleasant experience. Franco was very knowledgeable ab I do not enjoy buying a car, but Branden Franco and the friendly staff at Lexus of AC made it a pleasant experience. Franco was very knowledgeable about the car and made me feel at ease taking a test drive. The management was very willing to deal with us fairly in pricing our trade in and the price on my new car. I can't wait to try out the free Saturday car wash! More

Leased a new IS350 In a prior life, I purchased a vehicle from Brandon and the experience was great. His follow-up via phone and email answered all of my questions. He In a prior life, I purchased a vehicle from Brandon and the experience was great. His follow-up via phone and email answered all of my questions. He could not have been more accommodating throughout the sales process. Leasing a new vehicle there had no interaction with Customer Service and there was no work done, therefore, I rated those categories N/A. The Finance manager was excellent; had me in and out in a matter of minutes, far less time than other dealers. However, the reason I rated my overall experience Good and not Great was the fact the Sales Manager needs to brush up on his Sales etiquette. The General Manager was also very interactive; making us feel welcome at their dealership. I will purchase again from this dealership.I am looking forward to interacting with their Service Department; word on the street is that it is excellent. More

Excellent experience This is by far the best experience I have had purchasing a luxury car. Rich was friendly, professional and respectful and I feel I made a great deal i This is by far the best experience I have had purchasing a luxury car. Rich was friendly, professional and respectful and I feel I made a great deal in purchasing my Lexus ES 300 hybrid at this site. His manager was also outstanding. I am going to recommend this dealer to all my friends. Great job guys ! More

Exceeded my Expectations Many thanks to Brandon for all his help with my purchase. This was my second purchase at Lexus of AC. Brandon greeted me with a smile and was very Many thanks to Brandon for all his help with my purchase. This was my second purchase at Lexus of AC. Brandon greeted me with a smile and was very friendly. Brandon researched my car on "You" tube and set my phone up, showed me how to use the navigation, climate control and radio. It was greatly appreciated. I would highly recommend both Brandon. And Lexus of AC if you are looking for a car. Brandon, many thanks. Pam More

Another wonderfil Lexus experience This is my 5th consecutive Lexus from the same dealership and my husband has had 4 at the same time. Dealing with Helen has always been such a pleasu This is my 5th consecutive Lexus from the same dealership and my husband has had 4 at the same time. Dealing with Helen has always been such a pleasure.She worked very hard to find me the perfect car in the color that I wanted! Helen kept me informed daily of the status of the car. When the car came in, it was Helen's day off but she was quick and happy to meet me at the dealership. The car was all ready for me when I arrived. Helen took all the time I needed to explain all the details of the car, even setting up my bluetooth ! She was very patient. I am extremely happy with the entire team of Lexus of Atlantic City. My husband will be back soon for his next car. Thank you, Janet R More

Positive Car Buying Experience I wanted to add to the list of accolades this dealership has from previous reviews. I worked with Tim Rogers, a new sales consultant, on purchasing a I wanted to add to the list of accolades this dealership has from previous reviews. I worked with Tim Rogers, a new sales consultant, on purchasing a CPO 2009 Lexus IS 250. He was very friendly, easy to work with, and kept the communication frequent and timely all very important factors to me. The price on the car was very fair and working with the finance office was a breeze. This has been one of the most pleasant car buying experiences I've ever had. Thank you. More

Great experience! My husband and I arrived late in the afternoon on a Saturday just looking into a new car lease with no intention of getting a new car at that point. My husband and I arrived late in the afternoon on a Saturday just looking into a new car lease with no intention of getting a new car at that point. Branden Franco was the first person we met. He greeted us with a warm welcome and because he was busy helping another customer immediately turned us over to Harry. Harry and Tony gave us a great deal on a beautiful new car and then turned us back over to Franco to finish the paperwork. Franco stayed past closing since our schedules didn't allow us to come back during the week. He was so friendly and helpful, even though it was way past closing time, he ended up staying even longer so he could go over the details of the car and set up the Bluetooth! Bob the Finance Guy was also very helpful and efficient! That night we drove home in a beautiful new vehicle! Thank you Franco, Harry, Tony and Bob! Great experience! More