Lexus of Atlantic City

a good experience A ride from Bayville proved to be everything Ed Sunday had told me on the phone. I met with several other representatives of the firm and among the ma A ride from Bayville proved to be everything Ed Sunday had told me on the phone. I met with several other representatives of the firm and among the manager, Mitch Shapiro, my wife and me , we bought an ES 350. The car was prept and we were on our way in the time that we had expected. Mitch explained the features of the car and explained every question we had. More

First time Lexus customer Our experience started with Ron Castorina, a solid straight talking man who sealed the deal even before we made our final decision. Thanks to the sale Our experience started with Ron Castorina, a solid straight talking man who sealed the deal even before we made our final decision. Thanks to the salesman, Ron, we had trust in the dealership from the start. We were given the facts of a lease, which was our only interest, and weren't barraged with conflicting information, which had been our experience at other luxury auto dealers that very week. One small glitch at the end, which could have stopped the deal in its tracks, but did not involve our salesman. We chalked the issue up to a miscommunication between sales and finance. Overall we are more than satisfied with how we were approached by the salesman, greeted by the sales and business manager and other folks in the showroom. If the service department matches the sales department we anticipate being customers for years to come. More

Like a good friend. I have been dealing with Lexus of Atlantic City for the past 6+ years. It has been a wonderful experience with kind helpful people and wonderful serv I have been dealing with Lexus of Atlantic City for the past 6+ years. It has been a wonderful experience with kind helpful people and wonderful service. I had to go through replacing my Lexus after Sandy took a car I had owned for less than a year. They were so helpful and sympathetic and quickly replaced my car . Recently I had occasion to renew my lease on a new Lexus. My sales person Helen Bitzburger whom I met only that day was like visiting with an old friend it was a very delightful experience and of course when this lease runs out, I will go back for my next car. You can't go wrong with Lexus of Atlantic City. More

Matching his and her RC My husband and I have been customers for over 15 years with this dealership. The friendly staff, outgoing General Manager, Ed and service management My husband and I have been customers for over 15 years with this dealership. The friendly staff, outgoing General Manager, Ed and service management are highly recommended. More

Great experience We would highly recommend this dealership, Norman Levine was our salesmen, he was GREAT!! The general manager, Frank was awesome. Everyone was very n We would highly recommend this dealership, Norman Levine was our salesmen, he was GREAT!! The general manager, Frank was awesome. Everyone was very nice n friendly. It was a pleasure to deal with such pleasant professional people. They are definitely above the rest. More

Great Experience! I had a wonderful experience purchasing from this dealership. Everyone was so nice and made the process easy and quick. I highly recommend purchasin I had a wonderful experience purchasing from this dealership. Everyone was so nice and made the process easy and quick. I highly recommend purchasing from them. Thank you very much! More

Need to take women car shoppers seriously On July 3 my son and I went to Lexus of Atlantic City to test drive and purchase a Lexus IS250. Michael made an appointment with Chuck Landherr and wh On July 3 my son and I went to Lexus of Atlantic City to test drive and purchase a Lexus IS250. Michael made an appointment with Chuck Landherr and when we arrived we told him the exact car we wanted to test drive. We go out for a spin and there wasn't much conversation. He asked me if I wanted to know anything about the car and I told him I wanted to listen to his pitch/overview on the car and he said he didn't have one. I asked him what the mpg was and he answered "20 something depending on how you drive." I am not stupid, online it said 20 city / 27 highway. When we returned I asked him about the trade in on my Saab as I was looking for a number to then further negotiate for the car. Unfortunately his answer was "we have an appraiser to do that and everything comes down from the manager." OK, so you aren't going to give me a ball park. Upon leaving, he said, when you come back, we give good deals, wink. I don't think I will be coming back. Too bad, because I had my checkbook in my purse ready to make a purchase. You should really take women who come into the dealership seriously. We wouldn't be there to waste your time, as our time is just as valuable. Yesterday (July 6) I received a form flyer letter in the mail thanking me for coming in. How unprofessional. More

Easy My husband I I just bought a Lexus NX. Beatrice was our salesperson. She was very sweet. She couldn't have done more for us. I definitely recommend b My husband I I just bought a Lexus NX. Beatrice was our salesperson. She was very sweet. She couldn't have done more for us. I definitely recommend buying a Lexus from Beatrice! :) More

A stress free auto purchase. Really !!! The entire sales experience was conducted in a very professional and friendly manner. My sales rep made our needs the top priority. The purchasing pro The entire sales experience was conducted in a very professional and friendly manner. My sales rep made our needs the top priority. The purchasing process was basically stress free and resulted in a good deal for everyone. Interactions with management, sales, and support staff were very positive. I had a great experience and walked away as a satisfied customer. More

Great customer focus After driving Acuras for 20+ years, I decided to test drive the ES350 at Lexus of AC. Helen was very helpful. After driving both the hybrid and the 35 After driving Acuras for 20+ years, I decided to test drive the ES350 at Lexus of AC. Helen was very helpful. After driving both the hybrid and the 350, I decided that a a white ES350 would be the perfect car for me. It is luxurious and drives like a dream with excellent technological features. Helen and the rest of the staff handled everything quickly and put me in my new car right away. More