Lexus of Atlantic City
Egg Harbor Twp, NJ
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Chuck is great to deal with This is the third car that I bought from Chuck. he is a gentleman to deal with,he will go the extra mile to help you with your car. This is the third car that I bought from Chuck. he is a gentleman to deal with,he will go the extra mile to help you with your car. More
Accommodating Customer Service I had the best car buying experience with my salesperson Helen. She is knowledgeable, professional and kind. She is a pleasure to work with and took t I had the best car buying experience with my salesperson Helen. She is knowledgeable, professional and kind. She is a pleasure to work with and took the time to explain all the features of my new car and link up my phone. My husband and I did a lot of shopping before finding the best price at Lexus Of Atlantic City. The entire staff made buying a car pleasurable. Thank You!!! More
Very pleasant experience We started with Joe, the used car manager, and then continued to work with Beatrice, our sales associate. Both were very helpful and low pressure. Eve We started with Joe, the used car manager, and then continued to work with Beatrice, our sales associate. Both were very helpful and low pressure. Even after the sale was complete and it was close to closing time, Beatrice took the time to sit in the car with us and set up our phones and contacts and go over different features of the car. Most importantly, she took the time to clear our contacts, addresses, etc from the car we traded. She was knowledgeable and helpful and we would recommend her and work with her again. More
Excellent attention to customer service We were extremely pleased with our sales consultant, Helen, who was very professional throughout the entire processing of leasing our new 2015 Lexus 3 We were extremely pleased with our sales consultant, Helen, who was very professional throughout the entire processing of leasing our new 2015 Lexus 350. We also found the rest of the staff at Lexus of Atlantic City to be very customer friendly and competent in helping us complete the leasing process in an efficient manner. Kudos! all around! More
Purchase of new Lexus My wife and I stopped at Lexus of AC to look at a new Lexus. Our sales person was Helen Bitzberger. The purchase experience was very comfortable with My wife and I stopped at Lexus of AC to look at a new Lexus. Our sales person was Helen Bitzberger. The purchase experience was very comfortable with no high pressure you normally get in many dealerships. We were introduced to the manager and sales manager and struck a deal! Helen had the SUV ready the next day for us to pick up. The GX460 is an amazing vehicle, the comfort and the technology is off the charts! I traded a Mercedes Benz on this and feel the GX460 if far superior. Helen reviewed the new vehicle with my wife and myself, she was wonderful! Lexus of Atlantic City on Fire Road is the place to go when you wish to make a new car purchase. Raymond Mensh More
poor customer service Went down to buy used jaguar xkr. Beatrice was pleasant but not up on jags. Car had issues that a normal dealer would have corrected or just wholesa Went down to buy used jaguar xkr. Beatrice was pleasant but not up on jags. Car had issues that a normal dealer would have corrected or just wholesaled car out. Customer service is non existent after sale as I still do not have even a current temporary plate to drive legally (been a month). They don't call and update--its 'oh well sorry to hear that'. I call but get runaround. This Lexus dealer takes your money and runs......so sad. More
BEST EXPERIENCE Like many other consumers out there, I usually spend countless hours researching before I even think about stepping foot on a car lot. My mind is alwa Like many other consumers out there, I usually spend countless hours researching before I even think about stepping foot on a car lot. My mind is always full of hundreds of questions and fears. Like will I over pay? Will the dealer talk me into a car I cannot afford or even into a lemon? What car do I even want? Once my first phase of researching is completed and I know what model and make I want then it’s off trying to find the right dealer. Now my car that I currently have was bought from a Kia dealer I will not name, but it honestly gave me anxiety for any other dealer. They were always rude and very careless whether I was there for a problem or just for routine maintenance. I would make oil change appointments weeks in advanced just to wait over an hour each time. So long story short I have had bad experiences with dealers. During my search I came across a new listing for a Lexus IS 250 at Lexus of Atlantic City. Soon after I sent over my information I was contacted by Mitch Shapiro. That was a Saturday and I bought the car that Monday. That is exactly how easy the buying process was. I was cheerfully welcomed from every single person that was there. I just felt comfortable. When it came to talking about numbers, Mitch did everything he could to get my payments exactly where I wanted them to be. He as awesome to say the least. Very friendly and just down to earth! I definitely will be buying my next car from Lexus of Atlantic city, and I have being telling everyone I work with and all of my family of this awesome experience. More
Lexus is300 Just leased a beautiful new Lexus IS 300. Our salesman, Jordan was knowledgeable and professional. I hope to have a long relationship with this Dealer Just leased a beautiful new Lexus IS 300. Our salesman, Jordan was knowledgeable and professional. I hope to have a long relationship with this Dealership. More
Good experience I am a first time Lexus customer who has leased cars from a different manufacturer for many years. My current lease was due in another month so I was I am a first time Lexus customer who has leased cars from a different manufacturer for many years. My current lease was due in another month so I was just shopping around. Met Helen Bitzberger at Lexus of AC in the showroom and she explained the different models available. I test drove two of the cars and settled on a ES350. Back at the office we negotiated a deal which she was able to get approval very quickly with no haggling. I signed the contract for the car and now ended up with two cars and only one driver. Helen drove my car to the other dealership to return it and I followed her with the Lexus. I am very happy with my new car and Helen did a great job. Hugh Evans More
Professional and satisfying My experience with your dealership was non stressful and your salesman Lew was very helpful in picking out my car and answering all my questions. T My experience with your dealership was non stressful and your salesman Lew was very helpful in picking out my car and answering all my questions. The entire transactions went smoothly and I left with a smile and my new Lexus E350. Thank You. More