
Lexus of Ann Arbor
Ann Arbor, MI
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Showing 243 reviews
Everyone was very professional and friendly. The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank and we almost didn’t make it home as the tank only had 1 gallon of gas left More
Amanda did an excellent job and warranty. .in answering all of my questions with my service. Very happy with the services rendered. .in answering all of my questions with my service. Very happy with the services rendered. More
Purchasing a car on a Saturday was not the best idea. The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all t The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all the information correct re: to our trade in. Spending seven hours seemed extreme. Near the 5th hour of our time there, the general manager met with us. The general manager appeared very honest and straightforward and also helpful with our situation. Finding the car we were interested in seemed to be a challenge. We did purchase an RX 350 and so far are very satisfied. More
Great service overall! Friendly staff especially Amanda, prompt communication, and quality work on my car. and they kept me informed throughout the process. Highly recommen Friendly staff especially Amanda, prompt communication, and quality work on my car. and they kept me informed throughout the process. Highly recommend! More
Excellent service and always confident things will be done well. Clean & comfortable place to sit & wait for my car. Employees all pleasant. done well. Clean & comfortable place to sit & wait for my car. Employees all pleasant. More
Greatest I have ever experienced. They picked up my car at my house because Im a senior and I didn’t want to drive from DownRiver to Ann Arbor. I really appreciated that so much. They picked up my car at my house because Im a senior and I didn’t want to drive from DownRiver to Ann Arbor. I really appreciated that so much. More