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Lexus of Ann Arbor

Ann Arbor, MI

Overview
Reviews
Vehicles
4.4
214 Reviews
Call Dealership (734) 996-1662
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590 Auto Mall Dr

Ann Arbor, MI

48103

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Showing 214 reviews

August 09, 2024

The Lexus dealership in Ann Arbor is top notch! Professional, courteous, respectful and top notch workmanship. It is the best in every way! More

by carolkean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Taylor, Amanda Tarasow
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Aug 12, 2024 -

Lexus of Ann Arbor responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Ann Arbor provided such a top-notch experience. We appreciate your support and look forward to serving you again!

July 22, 2024

Good service , very good team best place for me and my Lexus ! Thank you lexus More

by viorelraduna55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thadeus
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Jul 22, 2024 -

Lexus of Ann Arbor responded

We really appreciate you taking the time to leave Lexus of Ann Arbor this awesome review, thank you!

May 21, 2024

I was in and out within 30 minutes for a warranty repair. Amanda was very helpful. More

by Moody789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow
Report | Print
May 21, 2024 -

Lexus of Ann Arbor responded

We're thrilled Amanda could help you get back on the road in a timely manner. Safe travels from all of us at Lexus of Ann Arbor!

May 21, 2024

Everyone I encountered was professional and pleasant. I liked the text updates I received regarding the status of my vehicle. More

by Fisker150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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May 22, 2024 -

Lexus of Ann Arbor responded

We're glad to know you appreciated our text updates and professional service at Lexus of Ann Arbor. Thanks for sharing your positive experience with us!

May 14, 2024

People are friendly and helpful Service is mostly done in the time estimated I like driving a Lexus! More

by Suehj43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiee K. 5stars
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May 15, 2024 -

Lexus of Ann Arbor responded

We're glad to know you've had a positive experience with our team at Lexus of Ann Arbor and that you're enjoying your Lexus! We strive for efficient service. Thanks for the review!

May 10, 2024

Very courteous explained everything they were about to do, the shop is immaculate technicians were very informative More

by robertjr1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
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May 13, 2024 -

Lexus of Ann Arbor responded

Robert, we're glad to know you had a positive experience at Lexus of Ann Arbor and found our team informative. We strive for transparency in all that we do. Thanks for the review!

April 24, 2024

They were very nice people and the pr was fantastic, the sales associate gave me what I wanted. Thanks to her More

by sundayogbonnaya2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow
Report | Print
Apr 24, 2024 -

Lexus of Ann Arbor responded

We're glad to know you had a fantastic experience with our sales team at Lexus of Ann Arbor. Thank you for your positive feedback!

March 29, 2024

Amir my sales person was professional kind understanding with a unusual situation will work with her for many years More

by Sep.C7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aimee Korvach
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Mar 29, 2024 -

Lexus of Ann Arbor responded

We're so glad to know that you had a positive experience with Amir at Lexus of Ann Arbor. We look forward to working with you for many years! Thanks for the review!

March 01, 2024

They posted a HHR on web site and it still there but they do not have it , to me the use it as a deal to get yor imformation. More

by jgale102000
Recommend Dealer
No
Employees Worked With
it was on line, Brad
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Mar 07, 2024 -

Lexus of Ann Arbor responded

We're sorry to hear about your experience. It's never our intention to mislead or frustrate anyone, and we apologize if it seemed that way. We'd like the opportunity to discuss this further with you and address any concerns directly - please reach out at your earliest convenience. Thank you, Sean Kass - General Manager - 855-874-4413

February 27, 2024

Amanda Nowaczyk was very helpful today. She explained the problem in great detail giving me options to think about. More

by Stacys62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Nowaczyk
Report | Print
Feb 27, 2024 -

Lexus of Ann Arbor responded

Stacy, we're glad to know Amanda was able to provide you with detailed information and options at Lexus of Ann Arbor. Thanks for sharing your experience!

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