Lexus of Ann Arbor

I have been with Lexus for over 10 years and have received excellent service. Gerald Creech is an outstanding sales dealer and he follows up with service after the sale, as often as necessary. I love received excellent service. Gerald Creech is an outstanding sales dealer and he follows up with service after the sale, as often as necessary. I love the Lexus experience and Gerald exemplifies the best of Lexus quality in sales, service, knowledge, and availability to answer questions after the sale. He explains things well and is readily available to do so. He's the best! More

Brett was very helpful in the shopping process and very understanding from a customer's view point. I would recommend him to anyone. I was very pleased with my service. understanding from a customer's view point. I would recommend him to anyone. I was very pleased with my service. More

I order parts from many parts departments and have always had the most pleasant experience when dealing with George Fulks at Lexus Of Ann Arbor. Fast and friendly service at its best. When ever i need someth had the most pleasant experience when dealing with George Fulks at Lexus Of Ann Arbor. Fast and friendly service at its best. When ever i need something in the Lexus line i know who to call. George is a key team player that does what it takes to take care of the customer. Keep up the good work! More

I bought a 2009 Lexus GS 350 with 20,000 miles and in great condition; everyone during the sales presses was extremely helpful and friendly. I also was able to get more for a trade in then I was expectin great condition; everyone during the sales presses was extremely helpful and friendly. I also was able to get more for a trade in then I was expecting. More

I was in the market for a certified preowned vehicle and spent months researching and test driving. The reviews I had encountered regarding Lexus of Ann Arbor were very favorable, so I stopped in to take a spent months researching and test driving. The reviews I had encountered regarding Lexus of Ann Arbor were very favorable, so I stopped in to take a look. I met with Amanda Tarasow on day one and she patiently worked with me for nearly a month as I test drove and looked for the car that was right for me. She knew I was looking at other dealerships and at other cars and remained understanding and supportive. After test driving many different cars and doing a lot of "homework", I was very happy with my decision to purchase a Lexus and have been very satisfied with the outstanding support I've received since. More

Duane Truhn the service advisor and also the tech that was working on my car were the best. I have NEVER in my life been to a better dealership with the most outstanding serivce/treatment that I receive e was working on my car were the best. I have NEVER in my life been to a better dealership with the most outstanding serivce/treatment that I receive every time I walk in there. They trully need to be recognized for the work that they do. They trully go above and beyond to assist their customers. More

I actually had an issue with my new Lexus RX350 that I leased. When the staff at Lexus were presented the opportunity to deal with a disgruntled customer, they couldnt have been more accommodating. As a leased. When the staff at Lexus were presented the opportunity to deal with a disgruntled customer, they couldnt have been more accommodating. As a matter of fact they replaced the whole car! I live in Farmington hills and I would totally recommend this dealer. Geoff More

I saw the vehicle online sent a request to know more about it. I instantly received an email then a call from George. He didn't mislead me and didn't blow me off even though I was in another state. Even about it. I instantly received an email then a call from George. He didn't mislead me and didn't blow me off even though I was in another state. Even though I had financing he told me to apply for Lexus financing and I ended up with a better rate. I flew into Detroit stay in a Hotel on my own budget but George did make the drive to pick me up himself. I thought that was awesome! I was in and out with my vehicle and drove a happy 14 hrs back to Kansas. Thank you to Lexus of Ann Arbor and George for the easy transaction. Don't hesitate to buy from this dealership, everyone was nice, friendly, and helpful. More

I'm in the market for a used car and Amanda has been very helpful in keeping me updated on vehicles which would best suit me. Her professional manner and knowledge have made this experience stress free very helpful in keeping me updated on vehicles which would best suit me. Her professional manner and knowledge have made this experience stress free, pleasant, and actually fun! More

Outstanding experience in service department with service advisor Ramy Miller. Very accomodating and very customer oriented . Having service like this confirms the reasons to buy cars from this de service advisor Ramy Miller. Very accomodating and very customer oriented . Having service like this confirms the reasons to buy cars from this dealer and returning to the service department . More