Lexus of Ann Arbor

Chris was awesome. Very happy with the services! Everything was done on time and was kept up to date Very happy with the services! Everything was done on time and was kept up to date More

Got me in quick for service. Chris is friendly and informative which helped me feel at ease and knew my vehicle was in good hands. Chris is friendly and informative which helped me feel at ease and knew my vehicle was in good hands. More

Denise and the Lexus team made buying a new car an enjoyable experience! Denise was friendly, attentive, and knowledgeable. All questions were promptly answered and a member of the sales and technolog enjoyable experience! Denise was friendly, attentive, and knowledgeable. All questions were promptly answered and a member of the sales and technology staff were always available. These are great cars and Lexus is fun to drive. More

Awesome service very friendly on time very fast scheduling waiting area very clean and relaxing and wonderful coffee scheduling waiting area very clean and relaxing and wonderful coffee More

Germain Lexus got me scheduled and in within 2 days for a tire swap from summer to winter. Amanda worked with me to make sure I was happy and that my expectations were met. All the staff were great and very tire swap from summer to winter. Amanda worked with me to make sure I was happy and that my expectations were met. All the staff were great and very friendly. More

Welcoming, easy to speak with and transparent. Sean was great to work for with and would seek him out again. Sean was great to work for with and would seek him out again. More

Sean Hemphill took the time to show us how the options work on our purchase. work on our purchase. More

I would like to share my recent experience with your dealership, which was very disappointing. I interacted with someone named Derrick/Derris, who was highly unprofessional, provocative, and confrontati dealership, which was very disappointing. I interacted with someone named Derrick/Derris, who was highly unprofessional, provocative, and confrontational. When I raised this matter with the sales manager, Erick, he acknowledged that this individual had no business communicating with customers in such a manner. It is concerning to think this behavior might continue, and I would not be surprised if it escalates with other customers in the future. I would not have considered proceeding with any transaction if I had been addressed this way directly. Please see the attached screenshot as proof of this interaction. More

Amanda was very professional and personable. There were complications with the equipment (Lexus garage door not opening) and Amanda work so hard to have the correct person fix the door while sti There were complications with the equipment (Lexus garage door not opening) and Amanda work so hard to have the correct person fix the door while still making sure the customers were safe. More

Joseph Codrington was professional, courteous and knowledgeable. He was extremely accommodating and friendly. It was a wonderful experience working with him! knowledgeable. He was extremely accommodating and friendly. It was a wonderful experience working with him! More