Back

Lexus of Ann Arbor

Ann Arbor, MI

4.5
243 Reviews

590 Auto Mall Dr

Ann Arbor, MI

48103

Directions

By Type

Showing 243 reviews

March 24, 2025

Excellent service, high quality tech, professional, all is excellent A+A+A+ A+ A+ A+ More

by Thquan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aimee Kurutz
Mar 24, 2025 -

Lexus of Ann Arbor responded

Thank you for sharing your support of Lexus of Ann Arbor!

March 20, 2025

Christopher Tolfree in sales was professional and polite. Chris followed up on phone calls and texts. Chris' speed of communication and answering questions was very effective and top notch. The support staff More

by CSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Lacy, Myles Harris
Mar 20, 2025 -

Lexus of Ann Arbor responded

We're delighted to hear that Christopher, Miles, and Eric provided such professional service at Lexus of Ann Arbor. It's great to know the team was effective in communication and support throughout your sales process. Thank you for sharing this wonderful feedback!

March 04, 2025

Amanda in service! Very service oriented. Always organized communicates along the way. And advises on next appt More

by Yogaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananda
Mar 05, 2025 -

Lexus of Ann Arbor responded

We're glad to hear that Amanda has provided you with such excellent service and kept you informed throughout your visits to Lexus of Ann Arbor. Thanks for sharing your experience, and we look forward to assisting with your future appointments!

February 22, 2025

Excellent service, great prices, knowledgeable sales persons. Joseph was our salesperson (the second vehicle we purchased from him and he made the experience very pleasant. We will definitely be back More

by billpenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Codrington, Scott Trocker, Amanda Tarasow
Feb 24, 2025 -

Lexus of Ann Arbor responded

Thank you for choosing Lexus of Ann Arbor once again! We're delighted to hear that Joseph provided excellent service and made your experience enjoyable. We look forward to assisting you with your next vehicle purchase!

February 16, 2025

Excellent service, everything is fast and high-quality. Many thanks to Dmitry for the high level of service. More

by Alexandr Chemodanov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitry
Feb 17, 2025 -

Lexus of Ann Arbor responded

Alexandr, we're delighted to hear about your excellent experience with Dmitry and the team at Lexus of Ann Arbor. Thank you for sharing your feedback!

February 15, 2025

Amanda was helpful. She kept us informed of progress. I appreciate the Lexus experience. The service was completed on time. More

by cetalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Feb 17, 2025 -

Lexus of Ann Arbor responded

We're delighted to hear that Amanda provided you with excellent service and kept you informed throughout your visit at Lexus of Ann Arbor. Thank you for sharing your positive experience, and we look forward to serving you again!

February 02, 2025

Chris was awesome. Very happy with the services! Everything was done on time and was kept up to date More

by dochollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 03, 2025 -

Lexus of Ann Arbor responded

We're delighted to hear that Chris provided awesome service and kept everything on track for you at Lexus of Ann Arbor. Thank you for sharing your experience with us!

February 01, 2025

Got me in quick for service. Chris is friendly and informative which helped me feel at ease and knew my vehicle was in good hands. More

by Crystaldavidsonhirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tolfree
Feb 03, 2025 -

Lexus of Ann Arbor responded

Crystal, we're delighted to hear that Chris made your service experience smooth and reassuring at Lexus of Ann Arbor. Thank you for sharing your positive feedback!

January 29, 2025

Denise and the Lexus team made buying a new car an enjoyable experience! Denise was friendly, attentive, and knowledgeable. All questions were promptly answered and a member of the sales and technolog More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise, Mauricio,
Jan 29, 2025 -

Lexus of Ann Arbor responded

Jim, we're delighted to hear that Denise and the team at Lexus of Ann Arbor made your car-buying experience enjoyable. Thank you for choosing us, and we hope you're loving every drive in your new Lexus!

January 18, 2025

Awesome service very friendly on time very fast scheduling waiting area very clean and relaxing and wonderful coffee More

by oparavicky95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 20, 2025 -

Lexus of Ann Arbor responded

Vicky, we're delighted to hear you enjoyed the service and amenities at Lexus of Ann Arbor! Thank you for sharing your experience with us. We look forward to welcoming you back soon!

2
...