Lexus of Ann Arbor

Amanda was very professional and personable. There were complications with the equipment (Lexus garage door not opening) and Amanda work so hard to have the correct person fix the door while sti There were complications with the equipment (Lexus garage door not opening) and Amanda work so hard to have the correct person fix the door while still making sure the customers were safe. More

Joseph Codrington was professional, courteous and knowledgeable. He was extremely accommodating and friendly. It was a wonderful experience working with him! knowledgeable. He was extremely accommodating and friendly. It was a wonderful experience working with him! More

One of the best auto buying experiences. Everyone in the dealership was nice and accommodating and even came over to introduce themselves and thank me for my business Everyone in the dealership was nice and accommodating and even came over to introduce themselves and thank me for my business More

The experience was great. Everyone was friendly and seem to enjoy their jobs and represented Lexus well. Everyone was friendly and seem to enjoy their jobs and represented Lexus well. More

Amanda, the service representative for maintaining my Lexus, was excellent. I left quite satisfied with the work that had been done on it. Lexus, was excellent. I left quite satisfied with the work that had been done on it. More

Amy was professional and very good at communicating as my new car purchase progressed. Stan was an excellent educator on car features and extremely flexible to set up an appointment. new car purchase progressed. Stan was an excellent educator on car features and extremely flexible to set up an appointment. More

I always get great Service and there are awesome people working there. 🙂 Had winter tires and an alignment performed for the first time at the dealer and the car handling has vastly improved. Only issue working there. 🙂 Had winter tires and an alignment performed for the first time at the dealer and the car handling has vastly improved. Only issue I ran into was a failure of the TPMS to read or display on the dash, after the service, but everything else was great. 😌 More

Hello my salesperson Russell was very professional he also did a great job selling me a vehicle, he is awesome, I wish I had an employee like him, thank you. also did a great job selling me a vehicle, he is awesome, I wish I had an employee like him, thank you. More

I bought my car for service and Lexus service department last week . And they told me that I needed both front and rear brakes replaced and oil pan with a minor link under the engine. They said I had remo last week . And they told me that I needed both front and rear brakes replaced and oil pan with a minor link under the engine. They said I had remove my car engine to get the link. And this was shock you All repaired for cost $6000 to fix. So I decided to go to another auto shop and they quoted I only needed the front brakes replaced and an oil sensor all under $600. Licks may have good cars, but the service apartments a joke I recommend do not go to that dealership. The state should find them for overcharging customers.!. Oh, and by the way, I’m not going to that service department anymore or buy a car from your dealership either cause you’re not recommended and I’ll tell my friends do not go to that dealership either. You just lost me and future customers. Thanks for your pushing the profit margin for your business. More