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Lexus of Ann Arbor

Ann Arbor, MI

Overview
Reviews
Vehicles
4.6
257 Reviews
Call Dealership (734) 996-1662
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590 Auto Mall Dr

Ann Arbor, MI

48103

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Showing 257 reviews

September 16, 2025

Everyone is very courteous and service is efficient. Wait time is minimal and they keep you updated via text. More

by K4sweeney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Sep 17, 2025 -

Lexus of Ann Arbor responded

Thank you for sharing your kind review! We are thrilled to hear that you are in good hands with our team. See you next time at Lexus of Ann Arbor!

September 09, 2025

The salesman Joseph Codrington was very professional, patient, and helpful, who smoothed the process of purchasing a car. Very recommend! More

by cjannik0106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Codrington
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Sep 09, 2025 -

Lexus of Ann Arbor responded

Thank you for the glowing review of Joseph and our team, we are grateful for your business. See you next time at Lexus of Ann Arbor!

July 31, 2025

My overall experience was good. But I didn’t get a good teaching or training of how to use different features. As a result I still don’t know how to use different features of this n More

by chirayilmyalil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph, Eric, Stan etc
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July 23, 2025

The environment is very organized and clean. The employees are courteous and polite. Everyone greets you (even if they’re not directly dealing with you). The service is great and they move qu More

by wilsonmyral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
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Jul 23, 2025 -

Lexus of Ann Arbor responded

Thank you so much for your review! It's fantastic that our team made you feel welcome and well-cared for throughout your visit. See you next time at Lexus of Ann Arbor!

July 12, 2025

Spencer and Jennifer were professional and very courteous. The process was explained in detail by this team. More

by Rcb101851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Jennifer
Report | Print
Jul 14, 2025 -

Lexus of Ann Arbor responded

Thank you for choosing Lexus of Ann Arbor! We are thrilled to hear that Spencer and Jennifer took such great care of you and earned your five-stars. See you next time!

June 30, 2025

Brent did an excellent job of assisting us with our needs and helped me to understand future work that is needed. More

by Goldenbrian55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Jun 30, 2025 -

Lexus of Ann Arbor responded

Thank you for sharing your experience with Brent and the team at Lexus of Ann Arbor! We're glad to hear he provided excellent assistance and guidance on future needs. We appreciate your feedback!

June 17, 2025

Amanda was very helpful and professional during service appointment. Very knowledgeable and explained clearly what work needed to be done and which services was not needed. Was notified on the progress of More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jun 17, 2025 -

Lexus of Ann Arbor responded

Paul, we're delighted to hear that Amanda and Ben provided you with such a thorough and professional experience at Lexus of Ann Arbor. Thank you for sharing your positive feedback!

June 09, 2025

This is one of the best experiences I've ever had at a Dealership, if i had known that you get this kind of first Class treatment I've would have brought a Lexus years ago, and make sure you ask for The s More

by billmortonjr00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 10, 2025 -

Lexus of Ann Arbor responded

Bill, we're delighted to hear that Alex and Chris provided you with a first-class experience at Lexus of Ann Arbor! Thank you for choosing us, and we hope you're enjoying your new ride.

May 30, 2025

Dimitry was excellent and made the whole process simple and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! More

by Nathan Gappi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitry
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May 30, 2025 -

Lexus of Ann Arbor responded

Nathan, we're delighted to hear that Dimitry made your experience at Lexus of Ann Arbor smooth and enjoyable. Thank you for recommending us! Enjoy your new ride!

May 30, 2025

Excellent Service. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. More

by alhadi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevni Assani
Report | Print
May 30, 2025 -

Lexus of Ann Arbor responded

Thank you for sharing your positive experience with us at Lexus of Ann Arbor! We're glad to hear that the loaner car met your expectations and that you're a happy customer. We look forward to serving you again in the future!

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