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Lexus of Albuquerque

Albuquerque, NM

4.8
1,132 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,132 reviews

August 30, 2018

Outstanding experience Kassandra worked with us to find the right car at our price point. We appreciate her effort and Lexus of Albuquerque. This is our third Lexus purchase More

by Lexus Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for your repeat business. That's always the best form of appreciation because it tells us we're doing it the right way. Thank you!

August 30, 2018

Exceptional! Ken was very patient and accommodating with me. I appreciate him helping me get things figured out. He also assisted with the sale of a truck and ma More

by Love my Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bash
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. Although Ken is new with us, he is a veteran in the business and knows the right way to assist our customers. Thank you!

August 21, 2018

Exceptionalism I worked with Kassandra and she made my buying experience a breeze. It's my first time owning a Lexus and I'm hooked for life. More

by Sandy1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Kassandra Muldez
Aug 23, 2018 -

Lexus of Albuquerque responded

Thank you and congratulations on your first Lexus! Welcome to the Lexus family and know we will do everything possible to spoil you for life!

August 21, 2018

Excellent car buying experience Wright was very honest showed me the car fax, reasonable price, Noah programmed my Lexus to my personal settings, Jacob answered all my questions on t More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah and Jacob, Wright Zimmerly
Aug 23, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your Lexus of Albuquerque experience. We love seeing"excellent car buying experience" because that's what we strive for every time. Thank you!

August 15, 2018

Will be back for our next vehicle I can’t say enough about what a smooth and seamless process Wright and his team facilitated! We are so pleased with our new vehicle, and that is large More

by BeckyCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Dana , Wright Zimmerly
Aug 15, 2018 -

Lexus of Albuquerque responded

Congratulations and thank you for taking the time to share your Lexus of Albuquerque experience. Wright truly is the definition of a consummate professional who his customers absolutely love because of his warm personality. He genuinely becomes friends with his customers. Thank you!

August 08, 2018

10 of 10 Sales and Service My husband and I have purchased 6 vehicles from this dealer with only one being a brand new Lexus. They have consistently given more than they promis More

by Vickie and Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
August 05, 2018

Best Auto Purchase Experience Ever We now have the most wonderful car we have ever owned, thanks to Mr. Shane Crabtree at Albq. Lexus. Shane answered every question and followed up with More

by J&G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Aug 06, 2018 -

Lexus of Albuquerque responded

Lexus of Albuquerque thanks you! We are so pleased. Shane is a wonderful advocate for not only the Lexus brand but also for all his Lexus of Albuquerque customers. Thank you.

August 02, 2018

Lexus of ABQ is the best! My dream come true! A hot red Lexus IS my car now! Thank you to Lexus of ABQ for the quickest most efficient service - my purchase was entirely comp More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac, Wright Zimmerly
Aug 02, 2018 -

Lexus of Albuquerque responded

Congratulations on your new red baby! We so appreciate your feedback and are glad we were able to make your dreams come true. Enjoy and thank you!

July 23, 2018

Best experience, very helpful and nice for first time buyer! I was a first time buyer and super nervous about making my decision. Wright was super nice showed us tons of vehicles till we found the right one. Af More

by Alsultan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pasek, Wright Zimmerly
Jul 23, 2018 -

Lexus of Albuquerque responded

Congratulations! There's only ever one first car and we are glad we could be a part of your experience. Wright is a rock star for sure! We look forward to making sure your ownership experience is just as good. Thank you!

July 15, 2018

3 Time Return Customer This is my 3rd Lexus from Lexus of Albuquerque and I have to say this purchase is the most memorable. Kassandra is the BEST! She never pressured me, More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Daniel Perez
Jul 17, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque and thank you for your loyal support. Kassandra is the epitome of someone who genuinely cares for her customers and she has a long list of customers who feel as you do. Thank you!

Jul 17, 2018 -

SM responded

I would also like to recognize Daniel, he is very accomadating, kind, and caring. He too made sure to meet my needs so that I could be on my way home. He made me feel as if he genuinely cared about my purchasing experience and especially me getting home safe. Thank you Lexus of Albuquerque, Kassandra, and Daniel for this great experience!

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