Lexus of Albuquerque

I appreciate the kindness of everyone I interacted with. They got me into a loaner vehicle and that was wonderful since I didn’t have to wait at the dealership. Service was excellent. They got me into a loaner vehicle and that was wonderful since I didn’t have to wait at the dealership. Service was excellent. More

This dealership is currently under construction so it was a little crowded getting my vehicle into their parking lot but all the employees were very courteous and efficient. a little crowded getting my vehicle into their parking lot but all the employees were very courteous and efficient. More

Dissapointed that when I showed up, they could not find my appointment, along with the comments I had made when scheduling it online. But when I went to pay, the invoice had all my comments, as I had enter my appointment, along with the comments I had made when scheduling it online. But when I went to pay, the invoice had all my comments, as I had entered them online. Thought that was odd. Asked Ruben to correct the invoice listed mileage since it was off by 10K. He said he would but on the new invoice it was still wrong. Did not feel like trying to explain it a 2nd time. More

They always make us feel welcomed. They are professionals and finish the work quickly and do the job right!They keep my car clean. They are professionals and finish the work quickly and do the job right!They keep my car clean. More

Needed help to Manage the construction areas but found immediate help and checked in rapidly for my service appointment. I was kept advised of progress and work was completed early. Professional and perso immediate help and checked in rapidly for my service appointment. I was kept advised of progress and work was completed early. Professional and personable representatives More

Robert is an excellent advisor. He always gives me great advice . I appreciate his concerns . He always gives me great advice . I appreciate his concerns . More

My experience with the sales and service team I had the pleasure of working with was extraordinary! Wright, Kelly and Jacob are completely customer focused which is almost unheard of in the world today. pleasure of working with was extraordinary! Wright, Kelly and Jacob are completely customer focused which is almost unheard of in the world today. The dealership is lucky to have them. More

The staff are professional in various interactions & discussions. It’s appreciated to see the “ well organized “ business atmosphere with genuine customer service interest discussions. It’s appreciated to see the “ well organized “ business atmosphere with genuine customer service interest More

Matt was excellent had a great experience with this dealership. Thank you for your dedication. dealership. Thank you for your dedication. More

Daniel Perez promised me the car would be ready on Friday. I took it in on Monday and it was Friday when I picked it up. Promises made promises kept Daniel the best. Friday. I took it in on Monday and it was Friday when I picked it up. Promises made promises kept Daniel the best. More