Back

Lexus of Albuquerque

Albuquerque, NM

4.8
864 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 864 reviews

February 03, 2017

my purchase of Lexus E350 I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me w More

by Lobos031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Feb 04, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus and Albuquerque. Chuck is very knowledgeable and has a passion for making sure his customers have a truly outstanding experience. Thank you!

February 02, 2017

Shane Crabtree made my buying experience valuable. This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered More

by Old Rattlesnake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. Shane has a very approachable demeanor and his customers love working with him. Glad we were able to get you the car you wanted. Enjoy your new Lexus!

February 01, 2017

Wouldn't have bought without Mr. Zimmerly! Wright was very patient. Answered all questions and never pressured me. He really sold the product and made me feel good about trading in a top l More

by 16rc350f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Eric Diaz, Wright Zimmerly, Rob Jordan
Feb 01, 2017 -

Lexus of Albuquerque responded

Your sentiments in your review title, "Wouldn't have bought without Mr. Zimmerly", have been resounded by many of his customers. He has a loyal following even though he has only been with us for a year. That's because he gives his customers an experience of what it should be like to buy a car. He and our entire staff at Lexus of Albuquerque thank you.

February 01, 2017

This is how car buying SHOULD be I have purchased 4 different cars from 4 different dealerships over the past 8 years. Needless to say I have had my share of car buying experiences. H More

by jazerbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
on a side note, Robert Estrada is my service rep. and he is also amazing!!, Wright Zimmerly
Feb 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. After four cars in eight years and to hear you now regard yourself as a Lexus customer for life is a wonderful compliment to Wright Zimmerly. Between Wright in sales and Robert in service, we are confident you will indeed stay our customer for life. Thank you for sharing!

February 01, 2017

Robert is the best. Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition eve More

by jazerbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for the kind words. Here at Lexus of Albuquerque we always do our best to treat each customer as a guest in our own home, even if they don't always drive a Lexus!

February 01, 2017

A+ Used Car Experience! Wright helped us find a used car for our daughter. We told him what we were looking for, and he came up with several excellent options. When we decide More

by Morrisangiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience about Wright and Lexus of Albuquerque. Wright is a true professional and he gladly goes that extra mile for all his customers. Thank you!

February 01, 2017

Rc350f Jason was so helpful to me as a Costco member. With his encouragement I came into the dealership. He also did a great job of keeping me appraised ab More

by Lex350f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Eric Diaz, Jason Kirkpatrick, Wright Zimmerly
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Jason is a true professional and he always gladly goes that extra mile for all his customers. Thank you!

February 01, 2017

Outstanding comprehensive service from Jonna Lyn. I've had the pleasure to purchase two Lexus from Alb. Lexus. Jonna Lyn was my sales rep both times. Her service was beyond excellent. She was personab More

by Magicmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose, Robert Estrada
Feb 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and expressing your sentiments about Jonnalyn. She is a true professional who takes great pride in giving her customers the best car buying experience they've ever had. She will pick up right where she left off when you're ready for #3! Thank you.

February 01, 2017

Excellent Agent I visited Lexus in Albuquerque to look for a car and Jonnalyn helped me. She well explained the cars that they offered and what would be great for me More

by Nohvuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your review of Jonnalyn and Lexus of Albuquerque. We are glad to hear you had an enjoyable experience. Thank you.

February 01, 2017

Memorable and enjoyable shopping experienced I traded in my old LS and purchased a 2017 CT 200h vehicle - the process was seamless. A huge thank you to our Sales/Leasing Consultant, Jonnalyn Ros More

by Mrs.Sunflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. Jonnalyn already has a loyal following of customers for only having been in the business for 1.5 years. This is because of all the adjectives you used to describe your experience. Thank you and enjoy your CT!

...
83
...