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Lexus of Albuquerque

Albuquerque, NM

4.8
864 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 864 reviews

February 14, 2017

Very relaxed buying experience. Wright makes everyone feel like family. It's a nice relaxed calm atmosphere and the gang makes everyone feel welcome. I will definitely recommend Wri More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, Wright Zimmerly, Rob Jordan
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your buying experience. We are so glad to hear it was an enjoyable experience, as it should be when buying a new car. Wright is indeed the best and his long list of happy customers would concur with your sentiments. Thank you!

February 12, 2017

New car purchase and experience This was one of the most pain free processes I have ever had in purchasing a car. Wright was wonderful and did not pressure me, nor did anyone else. L More

by Jerri123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 13, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. We are so pleased you had a enjoyable experience. Thank you!

February 10, 2017

The Perfect Ride! Kassandra Muldez provided me with impeccable “flawless” customer service! She listened, followed through on verbal commitments, offered a positive More

by Pamela Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Feb 10, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story Pamela and thank you for your continued trust in Lexus of Albuquerque for your vehicle needs. Kassandra is indeed a "Top Internet Sales Associate"! She is truly a ray of sunshine and we are truly blessed to have her working here. Thank you!

February 10, 2017

New Car Before the New Year. I met Mr. Cunningham on December 28th 2016. It was the best interaction I have ever experienced with an automobile salesman. He was kind, honest and More

by jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham, Robert Estrada
Feb 10, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on your new car! Chuck is a valued employee who has a loyal following of customers due to his friendly personality, knowledge, and straightforward approach. So glad you had a great experience. Thank you!

February 10, 2017

Eric is exceptional Eric is the internet salesperson. He is a good listener, very polite, respectful. Easiest buying experience ever. Purchased the exact car I wanted. More

by Mtnlaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Feb 10, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience about working with Eric Diaz. He has been with Lexus of Albuquerque since 2012 and has a loyal following of customers for his attention to detail and friendly demeanor. His customers are all too happy to return to him time and again. Thank you!

February 09, 2017

Excellent Customer Service Chuck was an outstanding salesperson. Not only did I end up getting a great deal on my car, but they also took care of all issues that I encountered More

by Rmollenkamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence (Service), Chuck Cunningham, Gary Gabaldon
Feb 10, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your comments and congratulations on your new car! Chuck is a valued employee who does a great job with all his customers. Thank you!

February 08, 2017

Amazing and Awesome Mike made my buying experience so easy and stress free! He is very personable and really made me feel like I was his top priority. Mike was with me th More

by MHamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department , Michael Cordova
Feb 08, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. We are so happy you had a wonderful experience. Mike Cordova is an exceptional sales consultant who truly appreciates his customers and goes that extra mile to make sure they have a comfortable and memorable experience. Thank you!

February 07, 2017

Excellent rating for Chuck Chuck is competent, knowledgeable and had a commendable performance in assisting us with our second Lexus. In fact, I would like information on the p More

by Christine riedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham, Rob Jordan
Feb 07, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience in working with Chuck and congratulations on your second Lexus!

February 07, 2017

Great dealership, exceptional service I recommend Rick Troxell at Lexus to all of my family, friends and associates. He is extremely knowledgeable and goes above and beyond to make your More

by Sophie#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Troxell
Feb 07, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and your experience in working with Rick Troxell. Rick is a consummate professional who truly cares about his customer's experience at time of purchase and during ownership. He is most certainly an asset to Lexus of Albuquerque. Thank you!

February 07, 2017

Very Patient Thank you Rob J. My service advisor for introducing me to Kassandra who has had great patience with me purchasing my second Lexus. I really did not th More

by AliceL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Feb 07, 2017 -

Lexus of Albuquerque responded

Thank you and congratulations on the purchase of your Lexus NX 300h. We are so glad to hear you're loving it. You hit a home run with Kassandra Muldez in Sales and Rob Jordan in Service. They are both great people who genuinely care about their customers experience.

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