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Lexus of Albuquerque

Albuquerque, NM

4.8
864 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 864 reviews

February 20, 2017

Awesome Experiences This is my second vehicle that I purchased from Lexus of Albuquerque. The whole experience was outstanding. Jonnalyn, Chris Pasek and Tom were very he More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose, Gary Gabaldon
Feb 20, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and congratulations on your new Lexus NX! We are so glad to hear your experience met your expectations and ours. Thank you!

February 20, 2017

Pleasant Experience When we set out that morning, it was just a leisurely trip to go "kick tires" and spend some time looking at the possibility of buying a car one of th More

by Charlotte Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova
Feb 21, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on your new Lexus ES! We all strive to provide our customers with the antithesis of the typical car buying experience. Mike Cordova embraces this philosophy as he treats every one of his customers with respect and an outstanding car buying experience. Thank you!

February 19, 2017

New car sales experience Eric was very helpful and professional. He is knowledgable about cars and eager to share his knowledge with customers. I would definitely be happy to More

by beb
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Marquez
Feb 20, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience. Eric Marquez is a true professional and is always eager to make sure his customers have an experience unlike anything they have ever had before. Thank you!

February 18, 2017

L/CERTIFIED Purchase Jason listened to my needs and moved mountains to ensure I got what I wanted with little effort on my part. I wish everyone in customer service worke More

by ECanale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kirkpatrick
Feb 18, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience about Lexus of Albuquerque and specifically Jason Kirkpatrick. Jason has a loyal following of customers all due to his friendly demeanor and the hard work he puts forward on behalf of his customers. Thank you!

February 18, 2017

Vehicle Purchase First off Rick Troxell was just amazing, he was very very informed, attentive & so helpful throughout the whole process. We've been to several other d More

by Jsue22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Troxell
Feb 18, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. And thank you for your business! Rick has been in the automotive industry since 1992 so he has a wealth of experience and knowledge. His customers appreciate his straightforward approach while making the purchase a enjoyable experience. Thank you!

February 17, 2017

Lexus Purchase Great Experience again, Second auto purchased from L of A. Eric was very personable, knowledgeable and did not pressure to buy. Will definitely go ba More

by Tapneagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bohlman , Eric Marquez
Feb 17, 2017 -

Lexus of Albuquerque responded

Congratulations on your second purchase from Lexus of Albuquerque. We value you as our customer and appreciate your repeat business. Eric Marquez, although fairly new to the business, has been a wonderful addition to our sales staff. He genuinely cares about his customers which ensures them a personable buying experience. Thank you!

February 17, 2017

Excellent Service & knowledgeble. Bronco fan '17 I haven't met such knowledgeble, friendly, & open sales person as Chuck. He makes his customer feel comfortable, welcomes & listens to any questions t More

by Fab2317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Feb 17, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience in working with Chuck Cunningham for your vehicle needs. Chuck is indeed a professional at his position while giving each of his customers a personable experience catered to their individual needs. Thank you!

February 16, 2017

Exceptional Professional. Eric is very courteous and always works with my schedule. Thank you for what you do. I really have nothing more to say about this deale More

by Terryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Feb 17, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your comments. We appreciate it!

February 15, 2017

Amazing First Purchase After researching my vehicle for a few weeks, I decided to come in too Lexus of ABQ and get a little more information. Let me tell you, the experience More

by cchavez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Troxell
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story about your dealings with Lexus of Albuquerque and in particular Rick Troxell. Rick is a consummate professional who goes to great lengths to make sure his customers are overjoyed with their new car but also their experience. We are lucky to have him on our team. Thank you!

February 15, 2017

Recommendation I purchased a 2016 RCF and I highly recommend Wright Zimmerly at Lexus of Albuquerque. He worked very hard in assisting me to purchase this vehicle.He More

by Tricia Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Robert Estrada
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and congratulations on your RC F! What a great car! Wright definitely goes above and beyond for all his customers and it sounds like your experience with him was no different. Thank you!

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