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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

October 04, 2024

Thank you for the excellent service and for being so helpful with the entire process. More

by Kjcandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Oct 12, 2024 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2024

Efficient, and great staff, the ES 350 is beautiful and very fun to drive. I love the power of the V6 gas engine. More

by pound.aerator_00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, is very knowledgeable, set up the garage door openers and gave good instructions on the ES 300 , Chuck Cunningham
Oct 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

They work very hard to make me, the customer, pleased. Thank you so very much More

by Sdstahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda, Kevin Saiz
Oct 06, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Quick, Efficient, and great staff. Couldn’t be any happier with the service provided! Amazing More

by Gina Lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 04, 2024 -

Lexus of Albuquerque responded

Hi Gina, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

I had an excellent experience at the dealership; Daniel Perez was professional, knowledgeable, and ensured my car was serviced quickly and thoroughly – highly recommend More

by qudus.sokunbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 05, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 02, 2024

Know I am upset . This is my third try to send this review in. You need to do better. I have been an Acura owner for over 30 years. I have had great service.. I decide More

by michael.campa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Perez, Mike Torres
Oct 05, 2024 -

Lexus of Albuquerque responded

michael.campa, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kevin Saiz Service Director ksaiz@Group1Auto.com

October 01, 2024

Daniel Perez was very helpful, thorough & professional. He is one of the reasons I love everything about Lexus! More

by Karen.samora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 04, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff Daniel Perez to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Amazing customer service. On time maintenance wait time given. Was able to book appointment in an expedient manner and in line with my availability. Despite being under con More

by vee_glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Oct 04, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2024

Outstanding service, very helpful and congenial staff. It was a pleasure doing business with the dealership. More

by barry.s.hatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Oct 02, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2024

Wright and Frank were so kind and very helpful. Frank had lots of knowledge of our vehicle . Our experience was excellent ! More

by ctowbfit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 30, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Wright and Frank here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

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