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Lexus of Albuquerque

Albuquerque, NM

4.8
1,131 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,131 reviews

March 20, 2025

The dealership service staff were very welcoming and considerate. They insured that my questions were answered and that I was comfortable during my wait. They also kept me informed regarding the statu More

by goliath59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham, Rob Jordan
Mar 22, 2025 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 20, 2025

Love the people and the service, they are great to work with everytime I go. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 22, 2025 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. We look forward to your next visit! Take care!

March 19, 2025

I am quite happy with my service but am not pleased with the requirement that I submit a 15+ word review to support it. I believe the information I chose to provide is sufficient. More

by dlmoore48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 22, 2025 -

Lexus of Albuquerque responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2025

Good service, very friendly, good communication and very professional. Thank you Matt. Will be coming back More

by ar524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 22, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

Very timely and professional service in checking in/out and receiving service on my Rx 350. More

by JS0025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia
Mar 22, 2025 -

Lexus of Albuquerque responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 18, 2025

Tony Ramat was an excellent sales consultant. Very professional and transparent in communication and in negotiations. More

by LG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Ramat
Mar 21, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Beautiful new facility! Yet my advisor, Daniel Perez was just same as if even better!! He is the BEST!! 😊. Professional, caring polite and knows my car inside and out!! Tha More

by Grandma of 5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 18, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2025

I had an outstanding experience at Lexus of Albuquerque, thanks to their exceptional service advisor, Ruben. From the moment I arrived, Ruben was professional, attentive, and made sure all my concerns were More

by Francisco Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Mar 19, 2025 -

Lexus of Albuquerque responded

Hi Francisco, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Service advisor was very helpful and appreciate the uber service provided. Loved the video sent on my vehicle service. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
Mar 20, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2025

Service was excellent. Everyone was so nice and pleasant to work with. Service consultant, Brian Hale was very professional and made my service experience go extremely smoo More

by smith7710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hale
Mar 18, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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