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Lexus of Albuquerque

Albuquerque, NM

4.8
864 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 864 reviews

February 28, 2017

Comments on your Employee, Mr. Chuck Cunningham. This is the second (2nd) pre-owned vehicle I purchased from Lexus of Albuquerque. BOTH purchases were due to my dealings with Mr. Chuck Cunningham. More

by Venza2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and for your second purchase with Lexus of Albuquerque. Chuck is a valued sales associate who has a long list of customers who appreciate his warm hearted approach and genuine sincerity to make sure they not only get a great deal but also have a memorable experience. Thank you!

February 25, 2017

Never disappointed I cannot say enough wonderful things about Kassandra. We purchased our first car from Kassandra at Lexus in 2010. In purchasing our first car, Kassand More

by Danigard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Robert Estrada, Rob Jordan
Feb 25, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your business. Kassandra is a highly valued employee who genuinely cares about each and every one of her customers. She has many customers who have stated they will only buy their vehicles from her for the rest of their lives due to experience they receive. Thank you for sharing!

February 24, 2017

Love the car Glad to have done business with these guys. They went out of their way to make sure we had a good deal. We recommend them to anyone! We'll definitely More

by Ina7140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova
Feb 24, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and congratulations on your new Lexus! We appreciate the recommendation. Enjoy your new car!

February 24, 2017

Always Professional I give 5 stars to this dealership and to Bobby Griego!!! I have bought 5 cars from this dealership and my parents have bought 3 and will continue to d More

by Tarah2016IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Feb 25, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically your dealings with Bobby Griego. Bobby has been with us since 2003 and has a long list of loyal customers who appreciate his knowledge and straight forward approach. Thank you for your continued trust and kind sentiments.

February 24, 2017

Bobby is the best! Bobby is an exceptionally knowledgeable & patient salesman. Even though I bought at a different dealership, he kept in touch and didn't just drop me More

by Shivs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
February 23, 2017

Excellent experience! Jonnalyn Rose is very knowledgeable, informative and friendly. She made me feel comfortable without the pressure you usually find when shopping for a More

by Maddieslexi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 23, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Jonnalyn takes great pride in making sure her customers do NOT receive the typical car buying experience so that's great to hear she changed your perception about what it should be like to buy a car. Thank you!

February 21, 2017

I thought "service" was dead. Not at Lexus of Albuquerque We met Kassandra at the dealership it was like meeting family. She was pleasent and very friendly. We felt very welcomed by her. She answered all of More

by Mr Tinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Feb 21, 2017 -

Lexus of Albuquerque responded

Thank you Robert and Diane for sharing your story. We feel the same in that we are very lucky to have Kassandra representing our organization. She is our ray of sunshine every morning when we come to work. Thank you!

February 20, 2017

Lexus knowledge Shane was very helpful and full of knowledge about Lexus vehicles helping us understand differences between vehicles and really helping us make an inf More

by Hx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Feb 20, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and congratulations on your new Lexus! Shane is like a sponge when it comes to knowledge and he loves making sure his customers are well informed prior to making a decision. Thank you!

February 20, 2017

BEST Salesman+Dealership I have EVER purchased a car from!! Chuck Cunningham and the entire Lexus dealership team was exceptional in every respect. Chuck initially greeted us when we were looking outside at a More

by tolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Russell, Clark Wiggins, Carl Faulkner, Chuck Cunningham
Feb 20, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and thank you for your kind sentiments. All the employees here at Lexus of Albuquerque truly want every customer to have an exceptional experience at every touch point so thank you for your acknowledgement and congratulations on your new car!

February 20, 2017

Great experience Jonnalyn was great, very pleasant experience over all. The best part of in buying a new car was that she wasn't pushy and was very knowledgeable the w More

by Kent.mcloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 20, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on your new car! Jonnalyn is a wonderful addition to our sales staff and has a loyal following of customers who appreciate her pleasant demeanor and straight forward approach. Thank you!

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