Lexus of Albuquerque
Albuquerque, NM
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Comments on your Employee, Mr. Chuck Cunningham. This is the second (2nd) pre-owned vehicle I purchased from Lexus of Albuquerque. BOTH purchases were due to my dealings with Mr. Chuck Cunningham. This is the second (2nd) pre-owned vehicle I purchased from Lexus of Albuquerque. BOTH purchases were due to my dealings with Mr. Chuck Cunningham. His open frankness, courtesies, sincerity and non-pushy approach, is a refreshing attribute and asset in dealing with automobile sales persons. Thanks Chuck .... I will most likely call on you again, in the not too distant future, to upgrade. More
Never disappointed I cannot say enough wonderful things about Kassandra. We purchased our first car from Kassandra at Lexus in 2010. In purchasing our first car, Kassand I cannot say enough wonderful things about Kassandra. We purchased our first car from Kassandra at Lexus in 2010. In purchasing our first car, Kassandra stayed way past closing with her team to ensure we got the car of our dreams. As our family grew we kept in contact with Kassandra letting her know that we would be needing a larger vehicle in the near future. Kassandra constantly kept in contact with us letting us know when she got new vehicles that match the description of the car that we were wanting. Once she had The perfect vehicle for us she called and once again made our experience at Lexus absolutely perfect. My Husband and I recommend Lexus and Kassandra to all of our friends and family. We know that we will never ever deal with anybody but Kassandra and purchasing vehicles ever again. Kassandra is reliable knowledgeable friendly and plainly gets the job done. She's practically family now. More
Love the car Glad to have done business with these guys. They went out of their way to make sure we had a good deal. We recommend them to anyone! We'll definitely Glad to have done business with these guys. They went out of their way to make sure we had a good deal. We recommend them to anyone! We'll definitely use them again! More
Always Professional I give 5 stars to this dealership and to Bobby Griego!!! I have bought 5 cars from this dealership and my parents have bought 3 and will continue to d I give 5 stars to this dealership and to Bobby Griego!!! I have bought 5 cars from this dealership and my parents have bought 3 and will continue to do business with them, this dealership is the farthest from is but we will not go anywhere else, not only is Lexus a great and classy car but Bobby has always made us feel important and has taken care of us very well!!! Bobby always goes the extra mile and deeply cares about his customers to where you can't compare to any other sales!!! I am loving my IS! More
Bobby is the best! Bobby is an exceptionally knowledgeable & patient salesman. Even though I bought at a different dealership, he kept in touch and didn't just drop me Bobby is an exceptionally knowledgeable & patient salesman. Even though I bought at a different dealership, he kept in touch and didn't just drop me like a hot potato! Bobby will answer any/all of your questions & if he doesn't have an answer, he will find out! Great follow up & great service! More
Excellent experience! Jonnalyn Rose is very knowledgeable, informative and friendly. She made me feel comfortable without the pressure you usually find when shopping for a Jonnalyn Rose is very knowledgeable, informative and friendly. She made me feel comfortable without the pressure you usually find when shopping for a new vehicle. Thank you Jonnalyn. . More
I thought "service" was dead. Not at Lexus of Albuquerque We met Kassandra at the dealership it was like meeting family. She was pleasent and very friendly. We felt very welcomed by her. She answered all of We met Kassandra at the dealership it was like meeting family. She was pleasent and very friendly. We felt very welcomed by her. She answered all of our questions very professionaly with a smile. Always a smile. I had never felt that comfortable at any dealership. Buying a new Lexus was easy and actally it was fun! She took whatever time we needed to learn all about all the things the car could do. We have since become close friends. We have fun every time I tinker with the buttons and get stuck. I call and say,"This is Mr Tinkeritce." We laugh and she fixes it evreytime. You are very lucky to have her. Robert and Diane Sedillo-------two very satisfied customers. More
Lexus knowledge Shane was very helpful and full of knowledge about Lexus vehicles helping us understand differences between vehicles and really helping us make an inf Shane was very helpful and full of knowledge about Lexus vehicles helping us understand differences between vehicles and really helping us make an informed decision. More
BEST Salesman+Dealership I have EVER purchased a car from!! Chuck Cunningham and the entire Lexus dealership team was exceptional in every respect. Chuck initially greeted us when we were looking outside at a Chuck Cunningham and the entire Lexus dealership team was exceptional in every respect. Chuck initially greeted us when we were looking outside at a fairly new Toyota Highlander, His pleasant, knowledgeable, straight forward and professional approach made us feel comfortable immediately. He listened attentively while we asked numerous questions, then he answered them succinctly as possible. Next he invited us into the salesroom while he quickly researched a few more detailed information requests (Carfax report, maintenance performed, etc.). After he answered the remaining concerns, we then fully appreciated the exceptional quality of this used SUV. Working with my wife, we negotiated an agreeable purchase price with Chuck and Mr. Wiggins. Next, Chuck took us to the business manager, Mr. Russell, who was also very, very helpful with service and protection plans plus valuable financing insights. He explained in detail all the possible options we had available, so my wife and I could make the best informed decisions. Meanwhile, Mr. Faulkner and his detailing crew expeditiously worked to get the various protection plan treatments completed so my wife and I could drive our SUV home. In conclusion, throughout this entire acquisition process, Chuck Cunningham and your Lexus team gave my wife and I the best car purchasing experience of our lives! More
Great experience Jonnalyn was great, very pleasant experience over all. The best part of in buying a new car was that she wasn't pushy and was very knowledgeable the w Jonnalyn was great, very pleasant experience over all. The best part of in buying a new car was that she wasn't pushy and was very knowledgeable the whole step of the way. Would recommend her and Lexus to everyone More