Lexus of Albuquerque

I bought an rx330 a week later breaks had extreme mechanical issues The axles, brakes, the alighnment on the vehicle was bad. They fixed it went out of town to Denver and had to take in to another le mechanical issues The axles, brakes, the alighnment on the vehicle was bad. They fixed it went out of town to Denver and had to take in to another lexus dealership all service lights were coming on. THey fixed what they could in one hour being that it was a weekend got back to albuquerque and noticed an oil leak. Issues were detected as well. I tried speaking to the manager their at the lexus of albuquerque Simon but he just never wanted to help me. All i wanted is a reliable dependable vehicle not one i have to take to service every week. I barely bought this vehicle not even a month from now its giving so much distress. I can't even think straight anymore worried about what else is going to happen to this vehicle while i'm driving it. I just want a lexus rx330 thats reliable and safe but he just seems not to work with me. I'm extremely dissatisfied with their vehicle they sold me and lack of proper management More

Took my Lexus to this dealer to have the steering wheel tilt-away motor checked. They inspected the car and gave me a written quote of $1,300.00 to fix the motor. I declined to have the work done and took tilt-away motor checked. They inspected the car and gave me a written quote of $1,300.00 to fix the motor. I declined to have the work done and took the vehicle to an independant shop. They checked the steering colunm and indicated it just needed to have the gear repacked with lubricant. Total cost to have the repair done: $ 43.00. This is the third (and last) time that Lexus of ABQ. has quoted rediculous prices to make simple repairs. I've heard their moto is "Replace, don't repair". Last time I will take any of my cars to this dealership for repair. Find a good independant mechanic (Tokyo Super 66 is great) for your Lexus work and same enough to buy a new one in three years. More

The finance manager couldn't explain the discrepancies in the lease. If he couldn't understand it...which I am sure is not true...then he shouldn't be working there. Sadly, I gave up because I wanted the c the lease. If he couldn't understand it...which I am sure is not true...then he shouldn't be working there. Sadly, I gave up because I wanted the car. More

My husband and I visited this dealership to test drive the new SUV hybrid. The on-site selection was limited, so we could only experience one car. We had a very nice salesman (name escapes me, but he wa the new SUV hybrid. The on-site selection was limited, so we could only experience one car. We had a very nice salesman (name escapes me, but he was an older gentleman). We were undecided after our drive based on the size of the car, but had not made a decision. However, when our salesman, left us alone for 10 minutes to handle a car transfer, we had plenty of time to talk ourselves out of the car. We were very surprised that a salesperson would let the deal fall apart in this manner. More