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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

March 08, 2017

Found and purchased Lexus over lunch We were just planning to swing in for a test drive of an ES350 we saw online and ended up purchasing the vehicle; its beautiful! The process was very More

by venice16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Shane Crabtree
Mar 08, 2017 -

Lexus of Albuquerque responded

Congratulations on the purchase of your new Lexus ES 350! Thank you for taking the time to share your Lexus of Albuquerque experience. From your sales associate, Shane, to Zach in Finance, and Tom, the owner, we all do everything possible to ensure you have a memorable experience. Thank you!

March 08, 2017

Pleasant and Professional Ray sold me two Lexus's one of which was my oldest daughters first car. Ray is always respectful and able to provide informative resources. Working wi More

by DonannM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes, Daniel Perez
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience! Raymond has been with us since 1999 and has a loyal following of customers who appreciate his light hearted approach and professional demeanor. He truly goes the extra mile for all of his customers. Thank you!

March 08, 2017

Overall satisfaction I've experienced three-vehicle transactions with Mr. Montes. Each vehicle was carefully and patiently presented without the typical 'salesman pressur More

by milo223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on your new RX 450h! Raymond's goal with every customer is to provide an atypical buying experience to prove that not all dealerships or sales associates are the same. Thank you for your continued trust in Lexus of Albuquerque for your vehicle needs!

March 08, 2017

THANK YOU RAY MONTEZ 15 years ago, Ray convinced me I was "deserving and worthy" of driving the new RX. Since then I have had 5 or 6 RX350 and enjoyed everyone. My wife More

by NORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes, Gary Gabaldon
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. We at Lexus of Albuquerque are very grateful and appreciative of not only your business but more importantly the relationship. Raymond is the consummate professional who's desire is to create a life long relationship with every one of his customers, just like you. Thank you!

March 08, 2017

Good service Everything was good with Raymond and all the service guys are always very friendly. Raymond helped me find a great car that is still working in great More

by RaquelAlexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes, Gary Gabaldon
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. From Raymond at time of purchase to our service department during ownership we all strive to make sure you are "wow'd" every step of the way. Thank you!

March 05, 2017

Breath of Fresh air! I have been looking for a car for quite sometime. I had some specific requests and am a bit ... ok quite a bit picky. Wright was unbelievably patien More

by Norton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Wright Zimmerly
Mar 06, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on your new car! Many customers have complimented Wright on being that "breath of fresh air" when it comes time to buy a vehicle. He truly gives his customers an experience that is the antithesis of the typical car buying experience. Thank you!

March 04, 2017

Great Experience I purchased a used Lexus from Chuck Cunningham. Hands down, it was the best experience I have ever had buying a car. Chuck was great and the process More

by gregsanchezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Mar 04, 2017 -

Lexus of Albuquerque responded

Thanks for taking the time to share your experience Greg and congratulations on your new Lexus. Thank you for the recommendation. Chuck is a terrific sales associate who loves meeting new customers and making sure they have a truly memorable experience. Thank you!

March 01, 2017

This is the best dealership I have ever dealt with. Eric Dia Eric Diaz and Lexus Of Albuquerque is the best dealership I have ever dealt with and Eric is the best salesman - totally customer oriented; he makes More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Exceeding customer expectations is our goal every time and although we may fall short on occasion, it's sales associates like Eric Diaz that prop us back up. His customers have the utmost trust and confidence in him and he always makes their buying experience stress free and enjoyable. Thank you!

March 01, 2017

Great experience! This was my first purchase from Lexus of Albuquerque. The experience was really positive and everyone really tried hard to find something that wou More

by Esther H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova, Daniel Perez
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on the purchase of your first Lexus! Mike Cordova is a extremely welcoming and wants to make sure all his customers have a truly outstanding experience. We are confident Daniel Perez will provide you with the highest level of customer service during your ownership. Thank you!

February 28, 2017

Highly recommend Bobby Griego! Bobby has been our “go-to” guy for cars ever since we bought our first Lexus RX 300 from him in September 2004. We just bought another RX from him yes More

by Atcitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and thank you for 10 years worth of business! Bobby is the consummate professional who makes buying a car an enjoyable experience for all his customers. Thank you for sharing your experience!

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