Lexus of Albuquerque
Albuquerque, NM
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Purchased 2 new NX Lexus - exceptional sales service! Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the cus Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the customer service in sales and service. More
Best car buying experience ever - Incredible! Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us a Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us and she took extremely good care of us and our car. Jacob did a terrific job going over all the features in our car and explaining how to use them. Could not be happier and will refer anyone I know to this dealership. I even got to meet Tom! More
Exceptionally accommodating and amazingly knowledgeable This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the second purchase was a no-brainer! I am truly appreciative of Lexus' dedication to their customers, it is like NO other. I made my newest purchase with Kassandra at the Lexus dealership in Albuquerque, NM. Kassandra went above and beyond to answer all my questions, and is always available to assist me with any of my needs, no matter how big or small. She is the kind of salesperson we all hope for when purchasing a vehicle. More
My experience My shopping and purchase experience was pleasent and enjoyable. Our salesperson Frank Martinez was a complete gentleman, informative, and far from the My shopping and purchase experience was pleasent and enjoyable. Our salesperson Frank Martinez was a complete gentleman, informative, and far from the typical pressure salesman. The dealership was busy with potential buyer and Frank did not at any time make us feel like we were holding him up. He walked us through the entire buying process and was committed to our experience at Lexus of Albuquerque. We had the pleasure of meeting the GM Clark Wiggins and Owner Tom Bohlman. The sales event was being catered with great food and my wife and I observed that the sales staff and technicians/employees were coming up and eating. We thought to ourselves, how great is that. Tom is providing food for customers and every employee working on that day, the guy is generous and appreciative. That says a lot about how he feels about the employees in his organization. Lexus of Albuqueruqes mission is to provide exceptional and pleasurable customer service, something that they did not fall short of on my buying experience. From Frank to Tom, we were told repeatedly, to fell free and contact them with any concerns or assistance in the future. It was a pleasure to witness the genorousity and loyalty on my visit, and I look forward to being spoiled as a Lexus of Albuquerque buyer. More
20 years with the same car dealer agent What can I say about Bobby griego. If you want the ultimate service with the ultimate kindness and the ultimate friendliness then you need to go see B What can I say about Bobby griego. If you want the ultimate service with the ultimate kindness and the ultimate friendliness then you need to go see Bobby at Lexus of Albuquerque. I bought my first car from him 20 years ago and the car makes a difference but the service Bobby provides is what keeps me coming back. You can't go wrong. More
Outstanding Customer Service After a few less than favorable interactions with other car dealers and other sale consultants, I was pleasantly surprised by the courtesy and profess After a few less than favorable interactions with other car dealers and other sale consultants, I was pleasantly surprised by the courtesy and professionalism I received from Bobby Griego. Mr. Griego did not hesitate on taking an extra step to ensure that my family and I could of get the best vehicle for us. More
Purchase of Lexus Our salesman, Matt Mears, did not pressure to purchase a car. He showed us models and let us make up our own mind. The car we purchased meets our ne Our salesman, Matt Mears, did not pressure to purchase a car. He showed us models and let us make up our own mind. The car we purchased meets our needs perfectly. More
Great This location has the best customer service and everyone there is great. They remember you by name and remember what you purchased. They all help you This location has the best customer service and everyone there is great. They remember you by name and remember what you purchased. They all help you out when you need it. More
Kassandra Is Great Kassandra is a great person. Helped me purchase the car I wanted and went above and beyond to satisfy your needs. I was blessed to work with her on my Kassandra is a great person. Helped me purchase the car I wanted and went above and beyond to satisfy your needs. I was blessed to work with her on my purchase. More
“Thanks Ray!” – Brenda & Lonnie This is our second experience purchasing a new Lexus from Lexus of Albuquerque. Raymond did an exceptional job providing information and answering qu This is our second experience purchasing a new Lexus from Lexus of Albuquerque. Raymond did an exceptional job providing information and answering questions before, during, and after the sale. It was apparent Raymond was concerned about and committed to providing total customer satisfaction. We had a great experience purchasing our new Lexus NX from Raymond and Lexus of Albuquerque. We really like our new Lexus NX and will continue to recommend Raymond, Lexus of Albuquerque, and Lexus vehicles. Thanks Ray! More