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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

April 14, 2017

Very professional and knowledgable about the vehicles. Looked at new Lexus to see the difference it has than our 2015 Lexus RX 350. Very helpful and willing to answer and show us the features of the new Le More

by Sredwhite
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
April 13, 2017

Friendly and Trustworthy My mother and I both purchased cars from Lexus and Bobby was the one to rake care of us. Bobby is an amazing person. He treated us so well and didnt p More

by dhmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Apr 14, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and for your family's trust in Lexus of Albuquerque to take care of your vehicle needs. Bobby has been in the business a long time and he knows what it means to take care of his customers which is what he does on a daily basis. Thank you!

April 12, 2017

Totally enjoyed purchasing !! This was our 5 purchase from Kassandra and Chris at Lexus of ABQ. Each deal has maintained a good honest friendly respect for value and time. Kassand More

by DC505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Apr 12, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Kassandra holds the highest amount of respect for all his customers and it shines through with her friendly yet professional demeanor. Thank you for your continued trust in purchasing your 5th vehicle with Lexus of Albuquerque!

April 09, 2017

Professionalism Changing the future of buying a car stigma. Shane listened to what I wanted and then he showed me what I wanted. Shane Is very knowledgeable about his More

by Razorramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree, Robert Estrada
Apr 11, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Shane and Lexus of Albuquerque. It's always wonderful to hear when we have been able to change someones perception of what it's like to buy a car versus what is SHOULD be like to buy a car. Sounds like Shane did just that by being who he is, a genuine person who loves what he does and who's sole objective is to take care of his customers. Thank you!

April 06, 2017

Customer Service Like no other This is the 4th Lexus Bobby has assisted me with. I love the car and Bobby was great as usual. I appreciate his knowledge and expertise of the vehi More

by Nancy Yearout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Apr 07, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and for your continued trust in Lexus of Albuquerque for your 4th Lexus! We are sure Bobby and the quality of the product is the reason for your repeat business. We think Bobby is pretty great too. Thank you!

April 06, 2017

My first new car in 15 years! Haven't bought a new car in more than a decade, and drove almost every other SUV on the market, and came so close to just purchasing a new Honda CRV, More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Rob Jordan
Apr 07, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and welcome to the Lexus family! We know you won't be disappointed with your decision nor your ownership experience. Thank you and congratulations on your new Lexus RX!

April 04, 2017

Friendly salesperson Jonnalyn Rose is awesome! She was extremely easy to work with and knowledgeable about the products. She helped us exactly what we were looking for a n More

by Tina skiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Apr 06, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. We think Jonnalyn is pretty awesome too! She does a great job and her customers truly appreciate her friendly demeanor. Thank you!

April 03, 2017

Great Customer Service Lexus of Albuquerque has a great staff who know their product. Every person I met was professional and helpful. They want to work with you and they to More

by Liz Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your kind sentiments. Raymond truly enjoys what he does and that shines through with all his customers. He genuinely loves taking care of his customers. Thank you!

April 03, 2017

2nd car from Bobby & Lexus! Wonderful Service Just bought our 2nd car from Bobby and this dealer, wonderful care and attention to our needs. Bobby really cares about his customers and never puts More

by Nambejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Robert Estrada
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your trust in Lexus of Albuquerque for your second Lexus. Bobby does genuinely care about his customers and it shows with all his repeat customers who only wish to work with him. Thank you!

April 02, 2017

Very Impressed Loved our experience, which says a lot when purchasing a vehicle! Would definitely recommend this dealership! We will be shopping with Lexus dealershi More

by Carbuyer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing. We are so pleased we were able to change your perception of what they typical car buying experience is like compared to what it SHOULD be like. Thank you!

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