
Lexus of Albuquerque
Albuquerque, NM
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Recently purchased a preowned vehicle from Lexus of Albaquerque. They provided a fantastic buying experience from beginning to end, and were very attentive to my needs and requests for information thr Albaquerque. They provided a fantastic buying experience from beginning to end, and were very attentive to my needs and requests for information throughout the process. Would especially like to call out Ms Garcia for the providing a true “white glove” experience and promptly responding to my requests for information. Everyone I met and worked with at the dealership were high character individuals that were truly focused on my needs and customer satisfaction. I would highly recommend this dealership to anyone that’s in the market for a used or new vehicle. You won’t be disappointed. More
FABTASTIC. MORE THAN HOPED FOR WITH OUR SALES REP ERIK LESANSEE. BEYOND HOW WONDERFUL HE WAS & HELPFUL. !! Customer satisfaction fulfilled Big thanks even to MORE THAN HOPED FOR WITH OUR SALES REP ERIK LESANSEE. BEYOND HOW WONDERFUL HE WAS & HELPFUL. !! Customer satisfaction fulfilled Big thanks even to Mont his mgr ! Leslie and Chick 🎶 More
Easy to schedule service. Service advisor was great to chat with regarding the requested services and prompt response when requesting an update. Service advisor was great to chat with regarding the requested services and prompt response when requesting an update. More
I made a appointment in advance I showed up and the service assistant Matt checked in my vehicle I went in for a oil change and my tire pressure sensor, I waited 3 hours with a appointment and finally service assistant Matt checked in my vehicle I went in for a oil change and my tire pressure sensor, I waited 3 hours with a appointment and finally approached the Matt and asked him what was going on with my vehicle, he looked in to it and he told me another 20 minutes which turned into 45 minutes, just about as long as it would take if the oil change would have been done when I arrived 2 hours and 15 minutes prior… needless to say I’m not to happy with this dealership I took my vehicle there for servicing because I purchased it there… More
The dealership is under reconstruction, but despite this the service department continues to deliver. I had the oil changed and had an inspection. My 20 year old car continues to run supremely. the service department continues to deliver. I had the oil changed and had an inspection. My 20 year old car continues to run supremely. More
Daniel is always professional, he explains the service and the cost. I feel like family when I talk to him. I also want to thank the mechanics for their work. I understand because of the construction goin and the cost. I feel like family when I talk to him. I also want to thank the mechanics for their work. I understand because of the construction going on it was a little challenging to get the vehicle out earlier. Looking forward to seeing the new building. Also I would like to recognize the receptionist that greets people, she was very friendly. More
Daniel has been a dedicated, efficient, considerate, informative service representative who has looked after our needs for over 10 years. In all the chaos of construction at Lexus in ABQ, he carried a informative service representative who has looked after our needs for over 10 years. In all the chaos of construction at Lexus in ABQ, he carried a constant calm to every need & question.Thank you Daniel for looking after our Lexie & us More
Made an Appointment to get my car serviced at 9:30am. The Mechanic didn’t even start on my car until 4:00pm. No point in having an appointment here. The Mechanic didn’t even start on my car until 4:00pm. No point in having an appointment here. More